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  • Hello, I asked this in a thread but thought this might be quicker.

    Is there a way to see when backordered demo racquets that I am waiting on will be available? The statuses on my demos have changed from "Yes" to "waiting" several times, and the dates have changed as well. I understand they are very popular choices, so just hoping to get an idea of when I can expect them.

    Thanks!
    TW Staff
    TW Staff
    Hi HunterST, I was in the process of answering your question in the other thread. Please check them out the answer over there. Thanks, Brittany, TW
    Hello, I was trying to send you a PM about your forum but it would not let me. Would it be possible for you to send me a PM to start the conversation?
    Can I put a tennis petition on the message boards ?
    TW Staff
    TW Staff
    Irrefutable, thank you for asking but unfortunately, we do not allow petitions or surveys on our message board. Thanks, TW Staff
    I just made a Borg/McEnroe movie thread without realizing there was already one further down in the history. Please delete.
    TW Staff
    TW Staff
    NoleFam, your thread has been deleted. Thanks, Brittany, TW
    Can I get my account approved ? I have a new computer and email and need to start over
    TW Staff
    TW Staff
    The account is already activated so I am unsure of what your request is. Please email us at discussadmin@tennis-warehouse.com.
    J
    TW Staff, I apologize for my vulgar comment on that thread. It was inappropriate, I sometimes do type without thinking.

    I'm replying here as I can't seem to reply in my inbox.

    All the best and apologies.
    May I know what happened to my thread?
    TW Staff
    TW Staff
    It was deleted because it offered the racquets for sale, which is not permitted outside the Classified section. You may discuss the racquets in that section but if you wish to sell them, please create an ad in the For Sale subforum.
    • Like
    Reactions: @Kevin
    6
    Dear Sir/Madam,

    May I request to have my username changed to something meaningful: "Neil_Fedfan" (without the quotes)? :)

    Regards
    TW Staff
    TW Staff
    Please email in to discussadmin@tennis-warehouse.com. We will let you know the guidelines for changing usernames. Thanks, Brittany, TW
    I had a few posts that weren't approved yesterday on uk fs/ft, could you send me a pm letting me know why that happened?
    Thank you so much!
    TW Staff
    TW Staff
    Your ads were denied as they were missing mandatory information required (cosmetic blemishes). All products rated between a 9-9.5/10 require additional info including BOTH specific time used and cosmetic blemishes. The highest rating we allow is a 9.5/10. If you have more questions, feel free to email in to discussadmin@tennis-warehouse.com and we are happy to help. Thanks, Brittany, TW
    F
    how can i change my username?
    TW Staff
    TW Staff
    We do not allow users to change their usernames except for cases for privacy. You may have this username de-activated and sign up with a new account. For further information, please contact us via email at discussadmin@tennis-warehouse.com.
    Hi, New member here. Could you tell me where, if poss., I might be able to buy the Dunlop idapt raquets here in UK please. Any info?

    Cheers
    TW Staff
    TW Staff
    I'm not sure where you can get them locally. However, we do ship Dunlop to the UK and still have iDapt racquets available. Thanks, Brittany, TW
    Will you guys be having a playtest for the Asics Court FF? If you guys are how can I apply for the playtest?
    Also are you guys going to do a video review on them?
    TW Staff
    TW Staff
    Ninjamaster, Yes we plan on doing TW playtester review on the shoe. However, we have a long list of shoes to review so we are a couple months out. We will be doing both and written and video review. Unfortunately, we will not be doing a Talk Tennis playtest on the shoe. Thanks, Brittany, TW
    Hi are the babolat grip sizes running bigger still? i owned a babolat pure drive gt the first gt model that came out . Even after replacing the syntec grip with skinfeel i still thought it was bigger than a wilson. my grip size is a 4 1/4 and I'm looking to buy the new pure drive. should I purchase a 4 `1/8 instead?
    TW Staff
    TW Staff
    I don't think that the grip has changed on the Pure Drive. If you feel like the Pure Drive's 4 1/4 was too big, the 1/8 would work for you.
    Hey Brittany,

    Is there any way to edit my user name? When I signed up I didn't realize I had posted my full name. I'd like to change it to reflect Holliman. Thanks for any help you can offer.

    Alex
    TW Staff
    TW Staff
    Yes, please send us an email at discussadmin@tennis-warehouse.com with your updated username and I can update it for you. Thanks, Brittany, TW
    Can you fix the current forum issue and make sure it doesn't happen again when a big match is going on?
    S
    SideSpinSliceIsNice
    Don't know what they're doing or if they're doing anything but this is really annoying. Also discouraging people to post and contribute to the site.
    TW Staff
    TW Staff
    Sorry for the delay! The issue should now be fixed! Thanks, Brittany, TW
    Hello, I'd like to get my registration deleted. Thanks
    TW Staff
    TW Staff
    I can delete your account for you. Once we delete your account, we can not reverse it. Please reply to confirm that you wish to have the account deleted. Brittany, TW
    B
    Britophile
    Yes, I confirm that I'd like to get my account deleted. Thank you
    HI, I submitted a post in classified UK & Europe, how long before will be approved? thanks
    TW Staff
    TW Staff
    lonelissy, Ads take up to 24 hours to be approved on weekdays and all ads submitted over the weekend will be moderated on Mondays. I looked up your ad and unfortunately, it won't be approved as it is missing the mandatory form and additional information required for products rated between a 9-9.5/10 which includes BOTH specific time used and any cosmetic blemishes. Thanks, Brittany, TW
    C
    I made the topic, "does she know its 2016", because they now get equal prize money. Yet she is complaining about equal pay. Just be honest, negative things about serena arent allowed here, even articles that make her look silly with direct quotes
    sureshs
    sureshs
    Obviously you lack elementary reading skills. She was referring to the struggle so far and how even in 2016 you have people like Roy Moore. Try harder - your bitterness is showing which is typical of men who achieve nothing. TW Staff did the right thing
    Hi, I organise one of the competitions on the forum - the WTA Sudden Death League - and I am wondering if Tennis Warehouse would consider offering something as a prize for our players. Perhaps as an end of year prize for the end of 2017 ? Can you please PM me if that is something that is possible ? Perhaps vouchers or something ?? thanks, Dave.
    Hi.i would like to ask,why trere is no review about the new wilson ps97ls and blade 98 L.I thing a lot of people are waiting...
    TW Staff
    TW Staff
    ntinos1972, Unfortunately, we are unable to review every racquet. We try to pick the racquets that our customers will be most interested in. We do not have plans at this time to review either racquet. However, I will put it on our requested playtest list to evaluated in the future when we have extra time. Thanks, Brittany, TW
    Question, probably 50% of the time in the last 2 weeks when I try and access the forum on my mobile device I am told that it is not available or that the forum is not secure. Has something happened, like a hack or something? I experience no such issues on a desktop and from all I can gather there is nothing wrong with my phone
    TW Staff
    TW Staff
    I have let our IT department know and they are looking into it. . Brittany, TW
    Hi, whenever I log onto this website on my phone, using google chrome, there is often a security certificate warning that displays saying this website is "insecure." This makes posting and viewing threads very difficult and I was wondering if there was anything you guys could do
    DreddyTennis45
    DreddyTennis45
    Yeah It's only happened pretty recently, I had no problems up till then
    boredone3456
    boredone3456
    wish I read down before I posted...I am having the exact same issue and its only on this website
    TW Staff
    TW Staff
    I have let our IT department know and they are looking into it. . Brittany, TW
    Hi, is there any news on the missing threads and posts?
    TW Staff
    TW Staff
    I have let our IT department know and they are currently working on a solution. Thank you for your patience. Brittany, TW
    Hi TW is there any way to appeal a removed post?
    TW Staff
    TW Staff
    Send an email into discussadmin@tennis-warehouse.com and we will look into your request. Thanks, Brittany, TW
    gino
    gino
    I made two new posts that haven't been approved yet. Not sure why
    TW Staff
    TW Staff
    gino, are you referring to posts or threads? I just approved a post you made from last night in the apparel thread and a post you made a couple minutes ago regarding price update. If those aren't what you are referring to, please resubmit. Thanks, Brittany, TW
    gino
    gino
    @TW Staff I made another few posts in the for sale section. If you get a chance, can you or a moderator approve them? Thanks!
    TW Staff
    TW Staff
    reebaln, We measure our specs taking an average of 3-5 strung racquets. The specs on the Head website are unstrung target specs. Thanks, Brittany, TW
    R
    reebaln
    thank you
    I need help putting one of my rackets up on the for sale or trade thread. I have a couple that i think people would really like. Im just stuck on setting up the payment and what boxes to get for the rackets.
    Could you please see what is wrong. When we submit a post, it does not show up on the page. But that post has been inserted into the database. Thus, a lot of people are making double or triple posts.
    • Like
    Reactions: haqq777 and Cerps
    TW Staff
    TW Staff
    Sentinel, our IT department is working on it! We are hoping it should be fixed shortly. Thank you for your patience! Brittany, TW
    B
    Brett
    Brittany, do you mind checking my comment down below? Still haven't received a response. Thanks.
    Hi there, my thread was closed on TW Comments regarding help on shoes. I wasn't done seeking help so I would like it reopened. Thank you!
    B
    Brett
    Noticed I still haven't gotten a response, just checking. Thank you!
    B
    Brett
    Still waiting please.
    Hi, I was wondering how I stop email notifications for thread replies. Thanks
    TW Staff
    TW Staff
    If you hover over your name on the blue tab on the top right hand side of the homepage, click on the alerts option. Choose Watch Threads on the left hand column. Click the box on thread you want and use the manage watched threads tool on the top right hand side to update to "disable email notifications." Thanks, Brittany, TW
    hi, i am not happy with my thread removal (sampras could be climbing back to the...)....it had the potential to be an interesting thread......just because one or two fought, there is no point in deleting the whole thread......moderators should keep the trouble makers away, not delete threads and hurt the feelings of thread starter.....please resurrect the thread.....thanks.....
    TW Staff
    TW Staff
    Unfortunately, your thread was deleted as we do not allow GOAT discussion threads as they lead to fighting. Thanks, TW Staff
    Hi, I was browsing the shop site for shoes and I was wondering if the Diadora Speed Pro Evo II is a size smaller or larger than the NB996 v2 D. I'm a size 11 and need to purchase a new pair of shoes while waiting for the NDurance Warranty to be processed( still haven't shipped it though lol).
    TW Staff
    TW Staff
    We find them to run short, so we recommend ordering an 11.5 in the Speed Pro EVO IIs.
    Hi. I purchased a pair of NB 996 v2 tennis shoes last December and the outsole is worn past to the midsole. I also lost the return label and the form that I have to fill-up. Can I still claim the warranty if I have a copy of the receipt?
    TW Staff
    TW Staff
    A
    ace996
    Thank you, I will send the shoes right away. How long will it take to process the warranty claim?
    TW Staff
    TW Staff
    Once the shoes arrive at our warehouse, it takes 1-2 weeks to process.
    Hi TW Staff,

    How can I participate in your playtest?

    Thanks,

    Guillermo
    TW Staff
    TW Staff
    Playtests will appear at the top of each forum with info on how to apply. You will have to keep an eye out as they pop up randomly throughout the month and normally fill up with playtesters anywhere from a couple hours to a couple days. Thanks, Brittany, TW
    Guillermo "El Horla"
    Guillermo "El Horla"
    I see. Thanks!
    Hi, please can you delete/remove my thread in the odds and ends section about the Longines ad. It was never my intention to raise such an inflammatory subject. Thanks
    TW Staff
    TW Staff
    Thread has been deleted. Thanks, Brittany, TW
    robbo1970
    robbo1970
    Thanks Brittany, much appreciated. R
    Hello!
    Has my thread been removed?
    I didn't think to do anything against the rules...
    TW Staff
    TW Staff
    Mickael122, We do not allow links to E-Bay auctions. Thanks, Brittany, TW
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