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Please send us an email at info@truproofficial.com to help you with your return/exchane.

Please contact us at into@truproofficial.com and we certainly help you complete the order.

Certainly a limited edition!

Here is the USRSA standardized test procedure: The United States Racquet Stringers Association explains the lab test procedure as follows: All strings were tensioned to 62 pounds and allowed to sit for 200 seconds. Then the string was hit five times with a force equivalent to hitting a 120 mph...

We would like to add a couple of points to your post: 1. Monofilament strings like Vibe should usually not "fray" since they are constructed with one filament (mono-filament) (versus multi-filament strings, which start to fray before they break). 2. "Minimal string movement" is one main...

Not sure if a comparison to Luxilon Alu Vibe is necessarily a bad thing! :)

The Halloween Special will apply to our entire range of products. :)

When we look at our data and feedback from players it always amazes us how personal the playing experience can be. Factors like style of play, playing level, the type of racket that is being used, preferred string tension, and many other factors all play a part. That's why you'll often see...

Halloween is around the corner, so be on the lookout for an un-boo-livable spooky Halloween special! :). Transitioning to TRU PRO now legally enables us to introduce tennis shirts, caps, and quality tennis bags to our lineup. Rest assured, our commitment to developing great tennis strings...

Quick clarification on the overgrips we are selling: - Tru Tack: our original grips, available in white and black - GRIPnRIP: newest grips, available in blue

I think @chrisbc is not so much concerned about the "stiffness" of Tour Status. His concern seems to be that Tour Status plays too lively. Black Knight or even Durafluxx as a full set could be a good alternative.

Unfortunately, we have not yet received the USRSA lab test results.

Sorry for the confusion! When you select 1 overgrip it is $3.49. When you change the selection from 1 overgrip to a 30-pack it says +31.46! Therefore, once you select the 30-pack, it will update the price to $34.95. Since we grouped 1 overgrip and a 30-pack in our system, this is how it displays...

If you do not see a price of $34.95 for a 30-pack of GripnRip overgrips on our website, please let us know (if you purchase in California, the system will add CA sales taxes to the purchase).

Based on the initial customer feedback, it appears that GRIPnRIP lasts longer than Tourna, but we probably need a few more data points to confirm that.

Since we did not test the two overgrips side by side, we cannot answer the question. I can say, though, that players who usually play with Tourna Grip Original thought that the GRIPnRIP overgrips performed very similarly.

If you don’t like Tourna Grip, GRIPnRIP overgrips won’t be the right ones for you!

It appears there are 2 factors that contribute to access to spin. 1. The string’s ability to snap back to its original position. 2. The shape of the string. In regards to #2, Ghost Wire will underperform due to its round shape. A good way to bring the best of 2 worlds together is by using...

Due to the round shape of Ghost Wire, you will not get easier top spin. A good way to use Ghost Wire is to use it as a cross string with a shaped poly. For the highest ball bite at lower swing speeds we would recommend Firewire Boost.

If you haven't participated in our string reviews yet, they consist of two components: rating various string characteristics and providing comments/feedback. The rating scale for each string characteristic includes the following categories: Awesome, Great, Good, Average, Bad. The majority of...

Depending on the order, we sometimes add a free string set so players can experience different setups!

We do not yet have USRSA lab test results for Atomos, so it is difficult to compare. Looking at the initial feedback that we received from players who tested the string, it appears that Atomos offers a rather "soft" response.

When we test strings, we usually send out a variety of strings so it could have been Atomos but not necessarily.

Due to your level of play, we thought this would be a reliable feedback that would help other players as well. We hope you don’t mind that we posted that :)

Based on our playing experience, ATOMOS should offer more spin than Black Knight but not as much as Firewire.

Unfortunately, we not yet have any official lab test results for stiffness/softness.

not literally! :)

Since it is not an officially definable geometric shape, it is difficult to answer this question, but internally we sometimes refer to it as a “flower shape”.