? about NEOS 1500

TennisNola

New User
I recently got a Prince NEOS 1500 and everything has been great. Today when I went to use it, I am having a problem with the tension head assembly... it just is not pulling the string with any tension. I am wondering if there is something obvious that I may be overlooking?
Thanks for any ideas.
 

themitchmann

Hall of Fame
Is the string being held by the gripper? Is the crank moving?

Is it possible the tension head has come off of the bar?
 

TennisNola

New User
Thank you for the replies... I knew it was something simple.. the clamp had loosened and just needed to be tightened... learning!
 

MAX PLY

Hall of Fame
I assume you mean the gripper. One thing you should try before tightening is cleaning it out with alcohol--string residue gets in there and it loses its grip. I use a cotton shoe lace dipped in denatured alcohol. If you get the gripper too tight, it can crush the string. Sometimes it (and your clamps) just need a cleaning. Good luck--I hope you continue to enjoy your machine.
 

TennisNola

New User
I assume you mean the gripper. One thing you should try before tightening is cleaning it out with alcohol--string residue gets in there and it loses its grip. I use a cotton shoe lace dipped in denatured alcohol. If you get the gripper too tight, it can crush the string. Sometimes it (and your clamps) just need a cleaning. Good luck--I hope you continue to enjoy your machine.

Yes, I did mean the Gripper. I tightened it a little bit.. will make sure it isn't too tight.. Thanks- and yes, great machine!
 
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