Overdrive
Legend
Dear TW,
As a satisfied customer, I would like to thank you for providing excellent support and having inventory that is sold at a reasonable price. After contemplating, I have found several issues that I would like to address.
1. For other competitive websites, I have found that some items that are offered at Tennis Warehouse are slightly higher than on the other websites. Logically, If I wanted to purchase an item that is identical (plus cheaper than other retailers) and is being sold at a location where it is closest to where I live, I would buy from that retailer. However, I have received botched packages from those retailers which discourages me from purchasing from them and they have a significantly less amount of items that I prefer. This issue has been resolved.
2. Why is there a severe lack of inventory for certain items (while there are over twenty available from competitive retailers? For example, If I wanted to buy this string (shown below) in bulk, and there is over twenty available from another retailer, it is obvious that I would purchase form that retailer. This is why I think that expanding outside the TW main site and demanded items (such as pallets) is important to compete with the other retailers. I can predict that the unpopular inventory will be sold at a higher rate than it is now.Goodness, during the US Open, I saw two major retailers advertising about their business and I saw nothing about Tennis Warehouse.
3. Isn't Tennis Warehouse the largest retailer in the world for tennis? Tennis Warehouse is in the United States and in Europe, so I know that there is a larger network than most of the other retailers (Walmart and the sporting goods retailers excluded). But, it does not explain why this retailer is less known to individuals than the others. Marketing concepts like Happy Hour are less likely to be effective because there is a severe lack of advertising. Heck, several people in the forum does not even know when Happy Hour is! Posting a small banner on the website (as a reminder), increasing traffic by downloading keyloggers to a user's computer (tracking cookies), and/or possibly expanding the hours of Happy Hour to Wednesday and Saturday at the same time would be ideas to think about.
4. It is with absolute honesty that this retailer deserves to have a higher recognition than at its current state. Giving away high-end products and expensive trips every week is a cheap, asinine method to increase revenue for a business (which is one of the major explanations for why so many people keep buying from those retailers).
If there is inaccuracies in my address, please let me know.
Kind regards,
Overdrive
As a satisfied customer, I would like to thank you for providing excellent support and having inventory that is sold at a reasonable price. After contemplating, I have found several issues that I would like to address.
1. For other competitive websites, I have found that some items that are offered at Tennis Warehouse are slightly higher than on the other websites. Logically, If I wanted to purchase an item that is identical (plus cheaper than other retailers) and is being sold at a location where it is closest to where I live, I would buy from that retailer. However, I have received botched packages from those retailers which discourages me from purchasing from them and they have a significantly less amount of items that I prefer. This issue has been resolved.
2. Why is there a severe lack of inventory for certain items (while there are over twenty available from competitive retailers? For example, If I wanted to buy this string (shown below) in bulk, and there is over twenty available from another retailer, it is obvious that I would purchase form that retailer. This is why I think that expanding outside the TW main site and demanded items (such as pallets) is important to compete with the other retailers. I can predict that the unpopular inventory will be sold at a higher rate than it is now.Goodness, during the US Open, I saw two major retailers advertising about their business and I saw nothing about Tennis Warehouse.
3. Isn't Tennis Warehouse the largest retailer in the world for tennis? Tennis Warehouse is in the United States and in Europe, so I know that there is a larger network than most of the other retailers (Walmart and the sporting goods retailers excluded). But, it does not explain why this retailer is less known to individuals than the others. Marketing concepts like Happy Hour are less likely to be effective because there is a severe lack of advertising. Heck, several people in the forum does not even know when Happy Hour is! Posting a small banner on the website (as a reminder), increasing traffic by downloading keyloggers to a user's computer (tracking cookies), and/or possibly expanding the hours of Happy Hour to Wednesday and Saturday at the same time would be ideas to think about.
4. It is with absolute honesty that this retailer deserves to have a higher recognition than at its current state. Giving away high-end products and expensive trips every week is a cheap, asinine method to increase revenue for a business (which is one of the major explanations for why so many people keep buying from those retailers).
If there is inaccuracies in my address, please let me know.
Kind regards,
Overdrive
Last edited: