Anyone have the Brother 7860DW-MFC laser printer?

[CHOcobo]

If you do, do you have problems scanning? Does it not scan the whole paper? For me it's always leaving 1-2 cm from the edge after scanning from the glass and the auto feeder. It sucks. Anyone know how to fix this?

 

[scotus]

On your scanning software (most likely Paperport), make sure the appropriate paper size and orientation is selected.

Make sure the prescan option isn't set in such a way as to make your scanning area smaller.

 

[CHOcobo]

It is set to 100% but I will check the rest.
I installed the program without Paperport, so I use the Brother's Scansoft Center I think thats what its called. Thanks.

 

[max]

100% happy Brother customer here; I always recommend Brother. My new laser printer/copier? Brother. I think it's the scansoft center you need.

 

[CHOcobo]

Yes scansoft is the program that comes with it, and it's what I use. I tried and look for every setting I can see but still won't scan all surface area of the regular 8.5x11" printing paper.