Classifieds Questions

J B

Semi-Pro
I posted 3 bags seperately for sale and am wondering why they arent showing up? I was pretty specific about the condition. I can't put hours used on a bag as its in a constant state unlike shoes or a racquet
 

TW Staff

Administrator
@J B,

You ads were deleted as they were missing the mandatory form. Also if the bag has a rating between 9-9.5 out of 10 it will require a time used. For bags, you can say how many months you had it and approximate time used. Please use this form:

Item Description (Brand/Model/Year):
Size:
Quantity:
Condition (x out of 10):
*Specific Time Used (must give specific time, must be over 30 minutes):
*General Description (including any cosmetic blemishes):
Price:
Shipping:
Seller's Contact Info:

Thanks,
Brittany, TW
 

TW Staff

Administrator
@J B,

No worries! I went ahead and applied the format to 2 of your ads and approved them so they are now live. The third bag will need a little more info on specific time used. You can resubmit the ad using the form or you can let me know and I can update your already submitted ad.

Thanks,
Brittany, TW
 

J B

Semi-Pro
@J B,

No worries! I went ahead and applied the format to 2 of your ads and approved them so they are now live. The third bag will need a little more info on specific time used. You can resubmit the ad using the form or you can let me know and I can update your already submitted ad.

Thanks,
Brittany, TW
Thank you! As soon as I see them I will copy and add that format to the third one, as I don't know which one it is.
I was going to sell some shoes as well but I think those should be easy to fit in the formatting.
 

shy

New User
Greetings I posted an ad yesterday morning for 2 prince 93ps. The first one got posted with my heading but your template - no details by a fat finger accident. I then created a proper one with full details but it has not shown up. Any insight? Thanks
 

TW Staff

Administrator
@shy

Your ad was awaiting moderation (please allow up to 24 hours for approval). It is now approved and live.

Thanks,
Brittany, TW
 
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rqtguy

Rookie
I received the following message: Your post in the thread FS/FT Asics Gel Challenger 11 Shoes Size 9 was deleted. Reason: Please include a 1-10 rating.
I can understand your point on the posting rules. What I don't understand is the inconsistency in which they are applied.
Please see the following post as it states that the shoes are new and it doesn't state any condition either, yet it is allowed to be posted on the board.

https://tt.tennis-warehouse.com/index.php?threads/fs-or-ft-asics-speed-sol-2-size-11-green-black-new.579623/
 

TW Staff

Administrator
I received the following message: Your post in the thread FS/FT Asics Gel Challenger 11 Shoes Size 9 was deleted. Reason: Please include a 1-10 rating.
I can understand your point on the posting rules. What I don't understand is the inconsistency in which they are applied.
Please see the following post as it states that the shoes are new and it doesn't state any condition either, yet it is allowed to be posted on the board.

https://tt.tennis-warehouse.com/index.php?threads/fs-or-ft-asics-speed-sol-2-size-11-green-black-new.579623/
Hi rqtguy,

When this ad was posted in 2017, we didn't require the classified form like we do now. The rules are pretty much the same, the big difference being we do require the form since it is easier to notice missing information, such as the rating that was missing from the older ad you shared.

Thank you,
Tiffani, TW
 
I posted up a listing for a rf97, pro staff 95, and graphene xt mp and don't see the posting. The confirmation page wasnt loading so I pressed the refresh button, that might've caused it to post it twice.
 

TW Staff

Administrator
@Andrew Nguyen,

It looks like your ad was deleted as it was missing the mandatory specific time used when a racquet is rated between a 9-9.5 out of 10. Please be as specific as possible, you can use minutes/hours or sets/matches, etc (example- 2 hours or 2 sets). If you would like to retrieve your ad, please send us an email at discussadmin@tennis-warehouse.com.

Thanks,
Brittany, TW
 

Joronamo

New User
How do I make edits to my ad if I made a mistake or want to change as sold?
 
Last edited by a moderator:
I just posted a FS ad for a Babolat 18x20. I made sure it was near identical to other listings yet it’s still not showing.
 

TW Staff

Administrator
@TomTennis495

It looks like you submitted your ad over the weekend. We do not moderate ads on the weekends and it looks like your ad was approved yesterday. It also looks like you posted another ad today that was recently approved. Please let me know if you need anything else.

Thanks,
Brittany, TW
 

J B

Semi-Pro
Hi, i sent in a ad last night and was wondering if you could change the contact info to : PM for info. Thanks
 

Avi Sistla

New User
Hello Brittany,

I am following up to see if my for sale thread will be approved now. I went out and hit with the racquet that was deemed too new and have put some additional time on the frame. Will my ad show up?

Thanks.

Avi

@Avi Sistla,

One racquet is in too new of condition to be eligible for sale/trade on our message board. You can check out more information here (reason#6):

https://tt.tennis-warehouse.com/index.php?threads/why-has-my-ad-not-shown-up.499667/

Unfortunately, that racquet will need to be removed from the ad for it to be approved.

Thanks,
Brittany, TW
 

TW Staff

Administrator
@Avi Sistla,

I will be sending you a follow up email shortly regarding your question to the email address you provided for this account.

Thanks,
Brittany, TW
 

whorng

Rookie
Hi TW,
It seems like tennis clothing is allowed on the classifieds, but are sunglasses and sunscreen allowed?
If yes are new sunglasses and new sunscreen okay?
Thanks,
whorng
 

Murray_fan1

Professional
Hey TW,

I attempted to post an ad purchased in Canada. The racquet is used and not available in the US market so I was wondering why my ad did not make it on the board?
 
Last edited by a moderator:

TW Staff

Administrator
Hi TW,
It seems like tennis clothing is allowed on the classifieds, but are sunglasses and sunscreen allowed?
If yes are new sunglasses and new sunscreen okay?
Thanks,
whorng
@whorng

The Classifieds are for used tennis equipment only (the only exceptions would be pallets and grommets we no longer sell). If the sunglasses are tennis-specific and used (brands we carry - Bolle, Oakley), then yes
 

TW Staff

Administrator
Hey TW,

I attempted to post an ad purchased in Canada. The racquet is used and not available in the US market so I was wondering why my ad did not make it on the board?
@Murray_fan1,

The racquet is not available in stock online until July 18th in the global market. We do not allow the sale of racquets before then. You will be able to post the ad on July 18th.

Thanks,
Brittany, TW
 

TW Staff

Administrator
Click on Search, then Advanced Search. From there you can choose to sort by date.

Thanks,
Tiffani, TW
 

ced

Professional
I've been trying for several days to post an ad for sale of 2 Technifibre Tflash 300 PS, pretty sure I've followed correct procedure, but nothing shows up. What have I done wrong ? CED
 
So i want to sell my babolat aeropro drive plus but one part of the racquet has a lot of paint scratched. Am i allowed to have it touched up with paint?
 

TW Staff

Administrator
I've been trying for several days to post an ad for sale of 2 Technifibre Tflash 300 PS, pretty sure I've followed correct procedure, but nothing shows up. What have I done wrong ? CED
Hi ced,

We unfortunately do not moderate on the weekends. It looks like your posts were posted during the weekend and we didn't the chance to approve them. Have a great day!

Sincerely,
Erik, TW Staff
 

TW Staff

Administrator
So i want to sell my babolat aeropro drive plus but one part of the racquet has a lot of paint scratched. Am i allowed to have it touched up with paint?
Hi Alan,

Yes it is okay to touch the racquet up with some paint. Just make sure that you mention the paint in your racquet description. Have a great day!

Sincerely,
Erik, TW Staff
 

Pneumated1

Hall of Fame
I posted an ad late yesterday afternoon for a pair of volkl v-sense 10 325's. I used the mandatory form and gave all of the relevant information as far as I know. But it hasn't posted. I was hoping to get that corrected or an explanation of why it hasn't. Thank you.
 

DatA5ian

New User
If I'm a new seller, and someone with a lot of feedback asks me to ship first, how do I know they won't just take the product and fail to pay? Do I just have to trust them?
 

TW Staff

Administrator
I posted an ad late yesterday afternoon for a pair of volkl v-sense 10 325's. I used the mandatory form and gave all of the relevant information as far as I know. But it hasn't posted. I was hoping to get that corrected or an explanation of why it hasn't. Thank you.
Hi,

It looks like we did not receive your ad for the Volkl V-Sense 10 325. Please try resubmitting using the form in the classified section. Have a great day!

Sincerely,
Erik, TW Staff
 

TW Staff

Administrator
If I'm a new seller, and someone with a lot of feedback asks me to ship first, how do I know they won't just take the product and fail to pay? Do I just have to trust them?
Unfortunately we do not offer any sort of protection. However, I would look in the Guidelines and FAQ section of our Classifieds.

https://tt.tennis-warehouse.com/index.php?threads/updated-guidelines-faq-read-before-posting.217121/.

Specifically at numbers 18 and 19. Hope this helps, have a great day!

Sincerely,
Erik, TW Staff
 

Drob

Professional
@jmk2888,

Regardless of if we sold the item or not, we do not allow any new/unused or NOS items to be sold in our Classifieds section (the only exception would be grommets and pallets that we no don't carry).

Thank you for your understanding,
Brittany, TW
You mentioned grommets and pallets okay because TW does not carry. I wish to sell new tennis caps that have been embroidered from action photos of top players. This is something special, which TW does not carry. As such, would it also be an exception to the "nothing new" rule?

Thanks.
 

Drob

Professional
What is the controversy? I asked a simple, polite question and it has been pulled from the thread for six hours awaiting moderator approval. This has never happened to me before. Why now?

Thanks
 

TW Staff

Administrator
You mentioned grommets and pallets okay because TW does not carry. I wish to sell new tennis caps that have been embroidered from action photos of top players. This is something special, which TW does not carry. As such, would it also be an exception to the "nothing new" rule?

Thanks.
Hi Drob,

These would not be an exception to the rule. As regards to your second question regarding moderator approval, we do moderate these classified questions as well and your post was waiting for approval. Have a great day!

Sincerely,
Erik, TW Staff
 
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