Eagnas SMART 6000 ... Opinions Wanted

T

thefossman

Rookie
I've been stringing since 1977 and have had a myriad of machines. And while opinions are what I am searching for here, please limit your Eagnas bashing to those experiences related to this particular machine.

Does anyone have any experience with the linear pull mechanism that this particular machine employs? My experience with the SMART series of Eagnas machines has been very positive with over 300 hundred racquets strung on a 909 and about 150 on a tabletop 808. The machine holds a wide variety of frames securely with very little distortion. The clamping system works very well as long as the clamps are maintained which is required of all the machines I have every owned.

I can't say anything about any other Eagnas products.

With that as background, let the battle begin!
 
Talked to a Eagnas SMART 6000 Owner

Got an email from a a really good player (top 20 ITF Men's 35 player--you'd know his name if you heard it) who said his SMART 6000 came as advertised. His only complaint was a clamp that was poorly made and that Eagnas sent out a replacement via overnight mail.

He confirmed there appears to be no prestretching mode nor the ability to change pull speeds but admitted that he never opened the manual nor cares about those two features. He strings his own racquets and has found the machine to be rock solid. He bought it back in November and has strung about 100 of his own sticks on it. He says the product compares very favorably with any other machine he's ever used.

I know this guy personally and he is really particular. The guy brings twelve racquets to the National events and is always tweaking them. Before he bought this machine he used a customized service and his racquets were strung on a Babolat Star 3.

I know this sounds crazy, but the guy told me the Eagnas machine delivers more consistent jobs than the Star 3. He gave me the name and number of his old stringer and the stringer said the Babolat is serviced regularly. The stringer also said he's strung a couple of frames on that particular Eagnas SMART 6000 and that he was thinking of buying one too he was so impressed.

Seems like a good reference. Anybody else out there have anything to say?
 
Thefossman,
Glad to here someone has had good results with this machine. Just curious, did he have to send the clamp back to eagnas before they would send him a new one?

Regards
Mike
 
Mike

I have sent two things back to both Prince and Wilson. Here is how they work.

Get RMA number
You ship it back with an description of what is wrong (you pay postage)
They inspect it
They send you a new one unless it is not broke or defective

Otherwise we would all get new equipment every month. With Eagnas, I had one spring break in 5 years, I called, gave them the part I needed, payed with credit card, part arrived 2 days later.

Great service, yes and I checked it was 5 years and 1 month. My warranty was for 5 years. If it broke before that, the guy told me it would be free. The part was $12 with shipping, a weird looking evil to install spring.

Guess there is a reason Eagnas sells more machines than anyone else in the world! Some of us got great service!
 
Broken Eagnas Clamp

Just got a reply from the owner of the Eagnas SMART 6000 ... He said he asked for a new clamp and got it the next day. Inside the packaging with the new clamp was an addressed shipping box for the broken one. I guess since he noticed the problem within days of receiving his machine Eagnas had his credit card info and could have charged him for it if he had not returned the defective one. But he said he never got the debit/credit charges on his card.
 
The SMART 6000 really does look like a great deal. The close up photos on the Eagnas website show what appears to be a large step up in build quality for Eagnas. I'd love to hear some more feedback from other owners.
 
Email about the Eagnas SMART 6000 Clamps

Just got another note from the SMART 6000 owner. He said he took his machine to National 40 Hard Courts in La Jolla last December and the clamps on his were IDENTICAL to the clamps on the Babolat Sensor Expert that the vendor had displayed at the event. He and the Babolat rep put them side by side and could see no difference. The rep even said, "looks like they came off the same production line."

Has anyone else seen or strung anything with these clamps? I think they are called the PN-1012.

The clamps were about all he said were remotely similar to any other machine he has ever seen (although he was surprised they didn't evolve the Star 3 style mounting system more). He said the Sensor Expert is some piece of equipment. Fine vertical adjustment between the linear tension head and the frame mount, electromagnetic turntable lock, automatic (electromagnetic?) clamp holder, etc. Said they were available at the tournament for a mere $8k.
 
thefossman said:
Just got a reply from the owner of the Eagnas SMART 6000 ... He said he asked for a new clamp and got it the next day. Inside the packaging with the new clamp was an addressed shipping box for the broken one. I guess since he noticed the problem within days of receiving his machine Eagnas had his credit card info and could have charged him for it if he had not returned the defective one. But he said he never got the debit/credit charges on his card.
Click to expand...

That is great. That is the correct way to do business. To bad other folks have not received the same service. Barry, did you note that! That does seem to be a lot of machine for the price. Is that your choice?
 
thefossman said:
Has anyone else seen or strung anything with these clamps? I think they are called the PN-1012.
Click to expand...

I've used them before and they worked real well. I never had slippage with time and they didn't mark the string either.
 
Eagnas 6000

Looks like I am going to purchase both an Eagnas SMART 6000 and an Alpha Apex which I will fit with a Wise 2048. If there is interest I will keep an ongoing commentary on my experience with the SMART 6000 machine. I'm on the road until Thursday so I probably won't order them until I get back. If anyone has any further input, I would appreciate it.

Thanks
 
thefossman said:
Looks like I am going to purchase both an Eagnas SMART 6000 and an Alpha Apex which I will fit with a Wise 2048. If there is interest I will keep an ongoing commentary on my experience with the SMART 6000 machine. I'm on the road until Thursday so I probably won't order them until I get back. If anyone has any further input, I would appreciate it.

Thanks
Click to expand...
Loty

Lots of interest, please do.
 
thefossman said:
Hey ... thanks for pointing this out. This looks very similar to the Gosen machine I saw earlier this year and I had no idea it was available through Lilly Lee. I will call Eagnas later today. You are the man!
Click to expand...
i saw on their website that they have 6000T,but when i called maxline they don`t carry that style, i guess maxline only carry few lily lee collection
 
Mike Cottrill said:
Gaines,
You catch that mount? Hmmm, what’s the deal?
Click to expand...

Mike, very interesting...the rest of the Eagnas Plus 8000 looks very similar to the Alpha Orbitor SE too. The are some differences in the platform and the tension head housing/cover, but the base, frame mount and string gripper look identical. The LED read out is in the same place and is shaped the same. I'll drop Mark at Alpha a note and get his take on it.
 
just bought the smart 6000, and very happy with the machine & service. i went there to pick up the machine and Victor was pretty friendly and helpfull.
 
tennisadict

I find it interesting how many people who never owned an Eagnas machine put them down. Just because they don't cost twice as much as other machines, does not mean they are not any good!

The 6000 is a lot of machine!
 
barry said:
tennisadict

I find it interesting how many people who never owned an Eagnas machine put them down. Just because they don't cost twice as much as other machines, does not mean they are not any good!

The 6000 is a lot of machine!
Click to expand...
Amin, and some people willing to pay more money
 
Last summer, I spent one horrible month stringing on smart 6000 while on vacation. I hated the machine and could not wait to come home and string on my LF 200DX.

It is a good deal compare to other machines only if this is your first serious machine.

Things I did not like about smart 6000:

1. I did not like the V mounts, to me LF 200DX mounts are better.

2. The linear pull was slow and made noise

3. The digital pad is not user friendly.

Overall, It was taking me around ten minutes more to string on the smart 6000 than LF 200DX.

Like I said, if I did not have the LF 200DX, then the smart 6000 is a good buy.

Hope the new plus 800 that is coming out is better.
 
barry said:
I find it interesting how many people who never owned an Eagnas machine put them down.
Click to expand...

Barry, just out of curiosity, can you give me names or pin-point
postings where they did this in TW board ?

I do not really recall such postings. If they do not own Eagnas or
experienced Maxline's services, they usually say "I've heard,....".

If they do not make it clear in their postings,
how do you know whether they actually owned Eagnas or not anyway ?

Why do you keep insisting that many people are intentionally
putting down Eagnas machines ?
 
fastdunn

I really do not have the time or interest to do the research for you. Last time I did the research if was on LF machines, and all the crap people were posting about them.
Needles to say, I was labeled a basher! Funny thing, I did not write any of the stuff I posted, it was written by the same people bashing me.
So other than Ben42 and Matchpoints, I have yet to find anyone who actually owned an Eagnas machine, who did not like the product or service.

I really don't care what machines anyone buys, but when I see posts like "I heard Eagnas has bad service" and you confront the person, they say well I never really owned one but "I read".

Just because you pay less money for a machine, does not mean you are not getting a decent machine. Many on this board, owned or have interest in selling specific brands, I don't just a part time stringer.
 
barry said:
I really don't care what machines anyone buys, but when I see posts like "I heard Eagnas has bad service" and you confront the person, they say well I never really owned one but "I read".
.
Click to expand...

At least, they clarify they aquired information from a 3rd party somewhere.
I would pass any information I've got to my friends as friendly warnings
but I would clarify my source of the info.

I do not understnad what is so troubling you about those warnings made
by some people. I'm more troubled by the conclusions made by you on
other's intention largely based on your speculations.


barry said:
Just because you pay less money for a machine, does not mean you are not getting a decent machine. Many on this board, owned or have interest in selling specific brands, I don't just a part time stringer.
Click to expand...

I'm not going to repeat the same thing over again because I seem to be
unable to make you differentiate Maxline the distributer from machines
made by Lily Lee called Eagnas.

If you have your opinions, you're free to express them but you do not
need to put down other people/opinions in that process, IMO.
 
fastdunn

For all we know the people posting could have a vested interest, maybe they sell competitors. What is your excuse?

If you don't like Eagnas machines, don't buy one. If you never owned one don't post about it, pretty simple rules to me. Seems to be way to much whining on this board for me.

I came here to learn something, not get a sales pitch.
 
Eagnas owner or not, IMO, there is one fact about them. They have had more first hand complaints about their quality or lack thereof than any other machine since I've been on this board(around 4 years). And Maxline has had more complaints about the way they've handled problems with these machines or what the customer received in their shipment and their general pissy attitude towards their customers than any other company. They also have engaged in a public feud on their website with another company and have personally trashed people on their website who have complained about their poor products and service. Not sure where Barry is getting his opinions about people representing Eagnas' competitors. That is hearse and speculation, at best. If you want to know what real pro stringers think on this subject just pop over to the GSS website.
 
I pretty much give up communicating with Barry at this point.
I bring up one issue, then Barry respond with very different issue.
I actually think Barry had certain points but I just can't communicate
with Barry.
 
Gaines Hillix says: "Not sure where Barry is getting his opinions about people representing Eagnas' competitors. That is hearse (hearsay) and speculation, at best."

Prefacing that Gaines said: "Eagnas owner or not, IMO, there is one fact about them. They have had more first hand complaints about their quality or lack thereof than any other machine since I've been on this board(around 4 years)."

According to Webster's: hearsay - n. common talk or report; gossip.

In a court of law, hearsay evidence is inadmissable, if it isn't firsthand, it can't be used, it isn't reliable. Also, an eye witness can be cross examimed by the opposing attorney to determine the veracity of the witnesses statements, prejudices, axes to grind, etc.

THIS IS AN OPINION board. Most everything we hear here is hearsay, no chance to cross examine actual eye witnesses. They (pissed owners of whatever machines they think they got a raw deal on) may have a negative bias (more than likely) or they wouldn't be ranting on this board about it.

And one of the BIGGEST GOSSIPS on this board is . . . . . . . . and he accuses Barry of doing just a little of what he's been doing for years. ROTFLMAO!!!!!!

Mr. G. (and the G don't stand for Gaines) just continues to spread gossip. He's never owned and never will own an Eagnus stringing machine (his own admission in many posts) but will bend you ears over telling over and over and over again what crappy product they make - like he's actually owned any one of the dozens of models they sell.

When thefossman, who's actually owned and used both Eagnus and Babolat product (and was happy with both) side by side in his own shop asked for unbiased users opinion of the Smart 6000 (ie drop the Eagnus bashing), who was it that couldn't resist the backhanded slap/bash at Eagnus prefacing his benign comment of the Smart 6000 . . . Mr. G.

Wow, talk about the pot calling the kettle black.

So, to sum up, this is an OPINION board, mostly based on gossip, most everything must be taken with a generous grain of salt.
 
SW Stringer said:
Gaines Hillix says: "Not sure where Barry is getting his opinions about people representing Eagnas' competitors. That is hearse (hearsay) and speculation, at best."

Prefacing that Gaines said: "Eagnas owner or not, IMO, there is one fact about them. They have had more first hand complaints about their quality or lack thereof than any other machine since I've been on this board(around 4 years)."

According to Webster's: hearsay - n. common talk or report; gossip.

In a court of law, hearsay evidence is inadmissable, if it isn't firsthand, it can't be used, it isn't reliable. Also, an eye witness can be cross examimed by the opposing attorney to determine the veracity of the witnesses statements, prejudices, axes to grind, etc.

THIS IS AN OPINION board. Most everything we hear here is hearsay, no chance to cross examine actual eye witnesses. They (pissed owners of whatever machines they think they got a raw deal on) may have a negative bias (more than likely) or they wouldn't be ranting on this board about it.

And one of the BIGGEST GOSSIPS on this board is . . . . . . . . and he accuses Barry of doing just a little of what he's been doing for years. ROTFLMAO!!!!!!

Mr. G. (and the G don't stand for Gaines) just continues to spread gossip. He's never owned and never will own an Eagnus stringing machine (his own admission in many posts) but will bend you ears over telling over and over and over again what crappy product they make - like he's actually owned any one of the dozens of models they sell.

When thefossman, who's actually owned and used both Eagnus and Babolat product (and was happy with both) side by side in his own shop asked for unbiased users opinion of the Smart 6000 (ie drop the Eagnus bashing), who was it that couldn't resist the backhanded slap/bash at Eagnus prefacing his benign comment of the Smart 6000 . . . Mr. G.

Wow, talk about the pot calling the kettle black.

So, to sum up, this is an OPINION board, mostly based on gossip, most everything must be taken with a generous grain of salt.
Click to expand...

SW Stringer, ROTFL is right!. How would you know if my real name is Gaines or not and where do you get off accusing me of using a pseudonym? I guess you can hide behind SW Stringer all you want, but Gaines Hillix is my real name, period. Jeezzz, if you want to be the SW Stringer and Barry crew, have fun. Eagnas has no reason to expect not to get bashed, although I don't think that's what I am doing, since this is only an opinion board :-). In fact, Eagnas engages in bashing of other companies and those that complain about them on their own website, so they don't have a leg to stand on, IMO.
 
Gaines Hillix

Barry is my real name too!

I think many first time stringers come to this board looking for advice, not a sales pitch. Most probably string less than 10 rackets a month, and any stringing machine would provide what they need.
I think Alpha, Gamma, and Eagnas all make good machines, so I do not put any down. I think the LF is too expensive for me and do not believe a first time stringer needs to spend a $1000 on a drop weight system.
You seem to be high on the Alpha machines, which is great; do not know if you get a commission off them, or just like their products. However, that does not mean someone else on the board cannot take look at other products and make a recommendation.
I came to this board to get opinions of various machines and so far the only opinion is if you don’t spend a grand, they you don’t have a decent machine and you better never buy an Eagnas because you get bad customer service! I did not spend a grand, I have had great customer service, and I actually own one of their products.
 
barry said:
Gaines Hillix

Barry is my real name too!

I think many first time stringers come to this board looking for advice, not a sales pitch. Most probably string less than 10 rackets a month, and any stringing machine would provide what they need.
I think Alpha, Gamma, and Eagnas all make good machines, so I do not put any down. I think the LF is too expensive for me and do not believe a first time stringer needs to spend a $1000 on a drop weight system.
You seem to be high on the Alpha machines, which is great; do not know if you get a commission off them, or just like their products. However, that does not mean someone else on the board cannot take look at other products and make a recommendation.
I came to this board to get opinions of various machines and so far the only opinion is if you don’t spend a grand, they you don’t have a decent machine and you better never buy an Eagnas because you get bad customer service! I did not spend a grand, I have had great customer service, and I actually own one of their products.
Click to expand...

Barry, glad to hear there is someone else on here with a real name :-) . It's great that you have had a good experience with Eagnas and Maxline. I never said no one has had a good experience with them. I recommend Gamma, Laserfibre, Silent Partner and Alpha regularly. I also like my Wise tension head and have no problem recommending it. I'm neutral on Mutual Power because there seem to be only a few of them out there. Sorry that saying something perceived to be negative about Eagnas seems to irk some people so much just because I've never owned one of their machines. I think mankind in general would be pretty ignorant if they could only share first hand knowledge. How much of a PhD is knowledge that's been gained independently without anyone's help or what law says someone can't express an opinion based on the experience of others? Whatever, I'm out'a here on this one....
 
I'm recalling the lyrics to one of the King's hits: "You ain't nothing but a hound dog, crying all the time . . . "

From all the crying I'm hearing, I guess the truth is too much to bear. ;)
 
Too funny folks...

I've seen lots of RIPs on machines. Eagnas, Gamma, Alpha, and all the rest...including my beloved Sensor.

The pro stringing world puts different stresses on machines than what I would call home-recreational users-

All machines break at some point, some more quickly than others. Some machines have better finishing touches than others...

I've seen and read the 'preferred opinions' on the new Eagnas machine... Lot's of BS flying around.

At the better end of machines, there is not a whole lot of discernable difference.

As was said, this is an opinion board.
Want a good crank machine? Buy a Neos/ektelon
Want a good constant pull machine in the 2K range?
Lots of choices...Gamma, Alpha, Laserfibre, even high end Eagnas all have good options.

Money not an issue? Spend what you got...buy a Sensor.

Cheers!
Mark
 
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