Fraudulent Transactions Help??

[Gemini]

Hey Folks,

I'm posting here to get some ideas of how to handle this situation. Last week, I discovered that someone has gotten into one of my bank accounts. Someone has managed to hijack my debit card number and use it for a ton of transactions to the tune of approximately $1700.

I've got the process rolling with my bank to try and recover what was lost but I had something strange happen yesterday. One of the fraudulent charges was a purchase through the USPS.com. Whatever these thieves tried to ship in an express mail flat envelope CAME BACK to me! So when they hijacked my card info, they got my billing address info as well.

My question is....what do I do next? I've already contacted my bank to let them know about this situation but I guess I'm wondering if my next move is to take the envelope to my local police department and have them take a look. My concern is that they'll tell me that there's really nothing they can do but I would assume they could at least enter a police report.

 

[Bertie B]

So when they hijacked my card info, they got my billing address info as well.

Not necessarily, some companies refuse to ship to an address different from the billing address. usps.com may be one of those companies.

If there was a theft, for legal purposes, you're required to file a police report.

 

[Fee]

You need to file a police report. Once that is done and you have a copy of it, you need to contact all 3 credit agencies and put a statement on your file that your financial info was compromised. You may also want to contact all the companies that show transactions on your debit card and send them a copy of the police report. Sometimes (rarely) they will help in catching the thieves.

 

[Gemini]

Not necessarily, some companies refuse to ship to an address different from the billing address. usps.com may be one of those companies.

If there was a theft, for legal purposes, you're required to file a police report.

Maybe I should clarify. The package that was returned to me has a shipping label on it that indicates I was the shipper (my name and physical address in Georgia) but I was not. The package was refused at its destination apparently (somewhere in California) and returned by the USPS to me in Georgia because that is the return address on the label even though I did not generate this label. Again, it was generated by the thieves using my identity in this case.

The reason why I asked about filing a police report is that up until now I only had the "online evidence" of the fraudulent charges on my account which is still under investigation but now I actually have something that may lead to whomever is doing this.

I haven't opened the envelope but the contents may be a clue as to where the next part of the investigation should go to.

 

[Caloi]

Maybe I should clarify. The package that was returned to me has a shipping label on it that indicates I was the shipper (my name and physical address in Georgia) but I was not. The package was refused at its destination apparently (somewhere in California) and returned by the USPS to me in Georgia because that is the return address on the label even though I did not generate this label. Again, it was generated by the thieves using my identity in this case.

The reason why I asked about filing a police report is that up until now I only had the "online evidence" of the fraudulent charges on my account which is still under investigation but now I actually have something that may lead to whomever is doing this.

I haven't opened the envelope but the contents may be a clue as to where the next part of the investigation should go to.

File a police report. SOmeone stole $1700 from you.

Then call the Postal master in your area and see if what they did constitutes mail fraud (Mailing something using your name without your permission).

Good luck.

 

[Fee]

Maybe I should clarify. The package that was returned to me has a shipping label on it that indicates I was the shipper (my name and physical address in Georgia) but I was not. The package was refused at its destination apparently (somewhere in California) and returned by the USPS to me in Georgia because that is the return address on the label even though I did not generate this label. Again, it was generated by the thieves using my identity in this case.

The reason why I asked about filing a police report is that up until now I only had the "online evidence" of the fraudulent charges on my account which is still under investigation but now I actually have something that may lead to whomever is doing this.

I haven't opened the envelope but the contents may be a clue as to where the next part of the investigation should go to.

Don't open it. Print a copy of your bank statement showing all the fraudulent transactions and go to the police station with that and the package. Let them be the ones to open it.