I got this machine in December and am upgrading. It has had about 30 rackets done it. You get everything that you'd get if you were buying it new except for the sets of free string Gamma provides. Here is what is included: - Drop weight tensioning mechanism - Patented diamond coated, ratchet gripper - 6 point Quick Mount System - Composite floating string clamps - Base with tool tray Tools Included: Gamma Pathfinder Awl, Awl, Pliers, Razor Cutter I have the manual that comes with it. I don't have their shipping box but I will package it and get insurance on the shipping. The machine is in excellent working condition and like brand new. - thanks and let me know if you have any questions I'm asking $300. That includes shipping.