I've got a good look at this on a HDD/DVD recorder that will freeze-frame perfectly. While the shotspot showing the ball landing flat on the line is clearly NOT correct, the super-slo-mo camera shot is also NOT perfectly conclusive. At the moment the ball is compressed (bouncing), it appears to be touching the outside half of the line, but since the angle is not perfect -- it's from about 15 degrees to the left of the line -- the camera can't confirm that the ball was in OR out.
So: what can we conclude? The technology sure ain't perfect, as shotspot is clearly incorrect. Agassi may have been right, he may have been wrong -- he was a long way away from the line, that's for sure. The ump was right not to overrule on the far side. The linesperson is in perfect position to make an unobstructed call and it was called out without hesitation. I think everyone did their jos like they were supposed to on this point, and there's no reason Andre can't question it.
I can't see how anybody can conclude that from this point that we should feel sorry for Pavel (the ball was called in!) or that Agassi needs "help" to win matches.
Pavel did get jobbed on a backhand down the line at 0-1, 30-30 in the second set on Agassi's serve, but again, it was on the far line and the umpire was right not to overrule. In that instance, the linesman blew it. (Agassi seemed to say something to the crowd after the game that suggested he thought the call may have been wrong -- but again, on the point, he was a long way away from the ball.) Pavel should have had a break point, and if he'd gotten it, it might have been a different match.
McEwen (sp?) later made a horrible call with Agassi serving at 4-3, 15-0, giving him an ace on a ball that was clearly out but called late, reasoning that he'd already called the score. WTF? Except for this, though, the chair ump did a good job, not overruling when unnecessary.
Final count: Pavel got jobbed on two points, Agassi one (a let serve called in that was way out), and maybe another -- the shot in question. The early one in the second set could have been a crucial point, the later one wasn't, but it was insulting -- and odd.