Hairline Crack on Babolat Pure Aero

esgee48

G.O.A.T.
If the frame(s) is still under warranty, you contact the retailer, assuming you bought the frame(s) new. Don't overthink the process.
 

esgee48

G.O.A.T.
The place where you bought the frame is the retailer. Contacting the manufacturer does not help because they rely on the retailer to inspect the frame to see if there is a defect. So if you bought from TW, for example, you contact TW to register the complaint about the frame. If you bought the frames used or they are older, e.g. 15 months, they will be out of warranty and you may be out of luck.
 
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