How do you apply for the 6 month outsole warrentee?

StealthGnome

Semi-Pro
adiWEAR 6 tough rubber outsole with a 6-Month outsole warranty

So if the outer sole wears out within 6 months, how would I send in for a new pair of shoes?
 

CivicLx

Hall of Fame
where did you buy them from? The KSwiss I got from TW came with the 6 month warranty but I didn't realize it at first. I called TW and it had been less than six months from the purchase date so I was able to send them back and get a new pair.
If you bought them from TW, you should be able to get a new pair easily with the 6 month warranty.
 

CivicLx

Hall of Fame
Did you buy them from TW and has it been less than six months since you purchased them? Dumb question perhaps, but just checking. If so, just give them a call and tell them that you would like to have them replaced. I forget if I had to pay shipping, but even if I did, it was worth it...getting another pair of $70 shoes for free:) I believe they just sent me out a pair they had in stock and then probably sent my originals back to KSwiss. So I didn't have to wait for KSwiss to look at them. Had the new ones within just a few days.

TW 800 883 6647
 
Top