Low inventory of string sets

Discussion in 'TW Questions/Comments' started by fastdunn, Feb 10, 2005.

  1. fastdunn

    fastdunn Legend

    Feb 19, 2004
    I noticed TW has relatively lower inventories for strings
    compared to, say, a few years ago.
    So I have this situation like by the time one string arrives
    the other strings run out and so on...
    In one occation, I ordered 2 types of strings. And the order
    was waiting on a string to arrives. By the time that string arrived,
    somehow the other strings run out and lost the item in my order...
    And continued to wait....
  2. TW Staff

    TW Staff Administrator

    Jan 21, 2004
    This is a rare occurrence and sounds like an inventory error on our part. What probably happened was we were showing stock of the first string, but when the other arrived we discovered we were actually out of stock of the first string (even though our system indicated inventory).
    Once an item has been ordered, it will be held until the out of stock items arrive to fulfill your order.

    Please give us call for an immediate update on your order. 1.800.883.6647.

    Chris, TW.

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