I had noticed that something about my O3 Tour OS was a little off, but until now, I couldn't quite put my finger on it. I had noticed that when I switched from another racquet and started serving with my O3, my first few serves would always miss 10 feet long and 10 feet to the right. I had also noticed that my first few forehands would miss in the bottom of the net, while my first few backhands would always miss 10 feet long. Because of this, I could never trust it enough to use in a match. Today I discovered why my racquet played in this way. My pallet is not molded around the shaft at a square angle. Instead, it is rotated about 5 degrees relative to the plane of the stringbed! So the racquet face is 5 degrees too open and to the right on serves, 5 degrees too closed on forehands, and 5 degree too open on backhands. No wonder I was getting brain-cramps trying to compensate for these weird effects. The problem is that I discovered it only because I sawed the frame down to 26.6" yesterday. The misaligned pallet is very obvious when you look at the shaft. Do you think Prince will own up to this egregious lapse in quality control, even though I've obviously voided the warranty? If not, I'll probably try to add masking tape to the pallet in a way that will square up the facets of the pallet. This makes me wonder if other frames with molded foam pallets often have alignment errors this bad?