My Wilson Custom Experience

[Curtennis]

My two custom RFs just arrived.
I ordered them May 21, they arrived at my door July 14. Roughly 7 weeks from ordered to in hand.
they sent zero communication after the order confirmation but I could always check the status by logging in to their website.
I ordered on the 25% off weekend. So they were around $185 a pop.

they are delivered in their own boxes inside of a bigger shipping box and both are inside a nice cloth bag. Pretty decent presentation, but nothing extravagant (which I don’t need).

I ordered both with the exposed graphite at the top and one with gloss dark green all around and the other gloss black all around. Overall i couldn’t be any more pleased with how they came out.

I could hardly believe it but with the plastic on the handle both came bang on at 341 grams unstrung. Blown away. Im no expert and I only used very rudimentary tools but I came out with 11 - 13 pts headlight on both. I set them both at 12 and it was more or less right there but with my self made system I can’t get an exact measurement, but for my needs? Good enough.

Based on China racquets general QC I half expected one to come in at 350 and head heavy and the other to be 330 and 20 pts headlight. It looks like I really hit the jackpot on these bad boys.

feel free to ask questions or pm me for more pics and order details.

 

[SinneGOAT]

Same for me, no emails or shipping number. Their website also has problems, such as links just not working.

 

[25-TENNIS]

That green one is beautiful!

 

[Ryebread]

It’s an amazing offering from Wilson.

Let’s give credit where it’s due.

 

[rv75]

I ordered a custom Clash 98 on 5/23 and haven’t received it yet. Did your order ever update to shipped? I’m not seeing any progress

 

[Steve Huff]

They look sharp. Congrats on a great buy.

 

[JOSHL]

Good stuff man. I’ve ordered several and even different models and all came out pretty close to advertised specs. Totally agree with @Ryebread, every company should offer something like this. The 25% off is amazing also.

 

[SinneGOAT]

I ordered a custom Clash 98 on 5/23 and haven’t received it yet. Did your order ever update to shipped? I’m not seeing any progress

Give it time, it will arrive at some point. I never got emails besides the confirmation, and it arrived around 2 months later.

 

[Curtennis]

I ordered a custom Clash 98 on 5/23 and haven’t received it yet. Did your order ever update to shipped? I’m not seeing any progress

After 6 and a half weeks the order status changed to packing and then 2 days later complete. So basically nothing for quite a while and then boom.

 

[nvr2old]

I ordered a custom Clash 98 on 5/23 and haven’t received it yet. Did your order ever update to shipped? I’m not seeing any progress

Same day I ordered a clash as well. Still nothing on my end.

 

[Curtennis]

Same day I ordered a clash as well. Still nothing on my end.

Well I beat you both to the punch by just 2 days. Yours should be right around the corner.

 

[CleaN]

All right, the green one looks awesome. I'm going to do it too now. I can't stand the standard paintjob of the Clash especially the infrared that just looks orange to me... While I wait for the next 25% off weeked, do you guys mind giving me your opinion:

1) "Improved Clash" replaced infrared by red in the hoop, 3&9 replaced proto grey by silver grey and gloss instead of velvet, logo black instead of infrared to hide it: https://www.wilson.com/en-us/custom/rackets/uploads/PIDC92ISBS-2.jpg?id=60efeb40dac9a

2) "Blacked out" Everything in gloss black, everytime a pro switch to a new racquet but it's not official yet, that's how it looks like and I've always found it beautiful: https://www.wilson.com/en-us/custom/rackets/uploads/PIDFGSKSAQ-2.jpg?id=60efecc2db401

3) And the "I wanted a Pure Drive but my arm couldn't handle it" https://www.wilson.com/fr-fr/custom/rackets/uploads/PIDOIFLQQH-2.jpg?id=60f00994cf945

*Another edit: 4) "OP Inspired" https://www.wilson.com/fr-fr/custom/rackets/uploads/PID3EXWWO3-2.jpg?id=60f00b4549e3e

 

[Lavs]

why not 2x in green? this one looks just perfect

 

[smithie]

All right, I'm gonna do it too now. I can't stand the standard paintjob of the Clash especially the infrared that look orange to me... While I wait for the next 25% off weeked, do you guys mind giving me your opinion:
1) "Improved Clash" replaced infrared by red in the hoop, 3&9 replaced proto grey by silver grey and gloss instead of velvet, logo black instead of infrared to hide it: https://www.wilson.com/en-us/custom/rackets/uploads/PIDC92ISBS-2.jpg?id=60efeb40dac9a
2) "Blacked out" Everything in gloss black, everytime a pro switch to a new racquet but it's not official yet, that's how it looks like and I've always found it beautiful: https://www.wilson.com/en-us/custom/rackets/uploads/PIDFGSKSAQ-2.jpg?id=60efecc2db401

Blacked out by far.

The "Improved Clash" doesn't look too much different from the normal paint job, so it seems odd to spend more money buying a custom racket which will look almost the same as the racket you can buy off the shelf. Particularly as the average Joe on the court will be unlikely to notice the difference (kinds of defeats the object imo but different strokes for different folks and all that!)

 

[Curtennis]

All right, the green one looks awesome. I'm going to do it too now. I can't stand the standard paintjob of the Clash especially the infrared that just looks orange to me... While I wait for the next 25% off weeked, do you guys mind giving me your opinion:

1) "Improved Clash" replaced infrared by red in the hoop, 3&9 replaced proto grey by silver grey and gloss instead of velvet, logo black instead of infrared to hide it: https://www.wilson.com/en-us/custom/rackets/uploads/PIDC92ISBS-2.jpg?id=60efeb40dac9a

2) "Blacked out" Everything in gloss black, everytime a pro switch to a new racquet but it's not official yet, that's how it looks like and I've always found it beautiful: https://www.wilson.com/en-us/custom/rackets/uploads/PIDFGSKSAQ-2.jpg?id=60efecc2db401

3) And the "I wanted a Pure Drive but my arm couldn't handle it" https://www.wilson.com/fr-fr/custom/rackets/uploads/PIDOIFLQQH-2.jpg?id=60f00994cf945

*Another edit: 4) "OP Inspired" https://www.wilson.com/fr-fr/custom/rackets/uploads/PID3EXWWO3-2.jpg?id=60f00b4549e3e

Just be careful with 2 adjacent areas being the same color. On the RF, 3/9 and frame are all the same selection so the single color is cohesive all the way around. On the clash there will likely be little lines or ever so slight differences when done in the same color for 2 zones in a row. I wouldn’t worry about it with black so much but other colors may stand out. Maybe not too. But just something I’d consider.

here’s my vote for you

 

[Curtennis]

why not 2x in green? this one looks just perfect

I didn’t know just how darn good it was gonna look.
Plus the black one still has a very classic, PS 85 look to me.

 

[TadDavis]

I ordered a Custom RF97 a couple of months ago, which arrived almost 5 weeks to the day on which I ordered it, but now they’re saying 9-10 weeks for delivery of custom orders.

 

[Biogenic]

Hi guys!

I do have a question, per email there was supposed to be 5% extra charge upon ordering? I am from the Philippines and the conversion rate to USD was really high compared to market rate so I was wondering if Wilson charged me the extra 5%?

Would be great if anyone shares their experience on it. Can't really call them in their hotline and they dont respond to emails

 

[netlets]

All right, the green one looks awesome. I'm going to do it too now. I can't stand the standard paintjob of the Clash especially the infrared that just looks orange to me... While I wait for the next 25% off weeked, do you guys mind giving me your opinion:

1) "Improved Clash" replaced infrared by red in the hoop, 3&9 replaced proto grey by silver grey and gloss instead of velvet, logo black instead of infrared to hide it: https://www.wilson.com/en-us/custom/rackets/uploads/PIDC92ISBS-2.jpg?id=60efeb40dac9a

2) "Blacked out" Everything in gloss black, everytime a pro switch to a new racquet but it's not official yet, that's how it looks like and I've always found it beautiful: https://www.wilson.com/en-us/custom/rackets/uploads/PIDFGSKSAQ-2.jpg?id=60efecc2db401

3) And the "I wanted a Pure Drive but my arm couldn't handle it" https://www.wilson.com/fr-fr/custom/rackets/uploads/PIDOIFLQQH-2.jpg?id=60f00994cf945

*Another edit: 4) "OP Inspired" https://www.wilson.com/fr-fr/custom/rackets/uploads/PID3EXWWO3-2.jpg?id=60f00b4549e3e

You should push the designs a bit more - none of them are there yet IMO.

 

[awesomeTENNIS]

All right, the green one looks awesome. I'm going to do it too now. I can't stand the standard paintjob of the Clash especially the infrared that just looks orange to me... While I wait for the next 25% off weeked, do you guys mind giving me your opinion:

1) "Improved Clash" replaced infrared by red in the hoop, 3&9 replaced proto grey by silver grey and gloss instead of velvet, logo black instead of infrared to hide it: https://www.wilson.com/en-us/custom/rackets/uploads/PIDC92ISBS-2.jpg?id=60efeb40dac9a

2) "Blacked out" Everything in gloss black, everytime a pro switch to a new racquet but it's not official yet, that's how it looks like and I've always found it beautiful: https://www.wilson.com/en-us/custom/rackets/uploads/PIDFGSKSAQ-2.jpg?id=60efecc2db401

3) And the "I wanted a Pure Drive but my arm couldn't handle it" https://www.wilson.com/fr-fr/custom/rackets/uploads/PIDOIFLQQH-2.jpg?id=60f00994cf945

*Another edit: 4) "OP Inspired" https://www.wilson.com/fr-fr/custom/rackets/uploads/PID3EXWWO3-2.jpg?id=60f00b4549e3e

Interested with all gloss black, stealth mode ( Frame and Logo), do you think the gloss black Wilson logo will be raised a little bit from the gloss black frame? or kinda readable?

 

[Curtennis]

Interested with all gloss black, stealth mode ( Frame and Logo), do you think the gloss black Wilson logo will be raised a little bit from the gloss black frame? or kinda readable?

I asked someone once about that who had gloss black with gloss black logo, I’ll paste his direct quote:
“I like is how subtle the Wilson logo is now, you can see it but only just.”

 

[awesomeTENNIS]

I asked someone once about that who had gloss black with gloss black logo, I’ll paste his direct quote:
“I like is how subtle the Wilson logo is now, you can see it but only just.”

Nice! only option is dark gray, but I guess I will go with all Gloss Black now upon reading that. Subtle is what I want it to be. Thanks. If only there are photos.

 

[nvr2old]

I too ordered an all black gloss Clash. Should arrive soon. I’ll post pics when it arrives.

 

[nvr2old]

Update to above. Just got an email from Wilson today. “Due to unforeseen circumstances your racquet order will be delayed 4-5 weeks”. Hum. Not happy about that. Gives me pause as to whether I’ll order another custom racquet from Wilson.

 

[Fxanimator1]

Update to above. Just got an email from Wilson today. “Due to unforeseen circumstances your racquet order will be delayed 4-5 weeks”. Hum. Not happy about that. Gives me pause as to whether I’ll order another custom racquet from Wilson.

I got the same email.

 

[CleaN]

Ah you guys make me want to go for all gloss black, but I realized that I put RPM Blast on my racquet. It might end up being too much black, don't you think?

 

[nvr2old]

Just spoke to a friend who said this is not unusual. He waited 3 months for his racquets last fall. While I understand it takes times to produce them, if they know that they may be delayed (as history dictates) then this should be stated when ordering. People don’t mind getting something early (as saying goes under promise and over deliver) but the opposite is unacceptable. BTW I ordered over 7 weeks ago on May 23. So we’re talking over 3 months likely for delivery. Not cool.

 

[Arsnlrob]

I got the same email.

Me too

 

[Biogenic]

Me too

I haven't got that I hope there wouldbe no delays

 

[Bhagi Katbamna]

Both look great. The only thing to do now is to order two more of the same so you have one in each color.

 

[beltsman]

My two custom RFs just arrived.
I ordered them May 21, they arrived at my door July 14. Roughly 7 weeks from ordered to in hand.
they sent zero communication after the order confirmation but I could always check the status by logging in to their website.
I ordered on the 25% off weekend. So they were around $185 a pop.

they are delivered in their own boxes inside of a bigger shipping box and both are inside a nice cloth bag. Pretty decent presentation, but nothing extravagant (which I don’t need).

I ordered both with the exposed graphite at the top and one with gloss dark green all around and the other gloss black all around. Overall i couldn’t be any more pleased with how they came out.

I could hardly believe it but with the plastic on the handle both came bang on at 341 grams unstrung. Blown away. Im no expert and I only used very rudimentary tools but I came out with 11 - 13 pts headlight on both. I set them both at 12 and it was more or less right there but with my self made system I can’t get an exact measurement, but for my needs? Good enough.

Based on China racquets general QC I half expected one to come in at 350 and head heavy and the other to be 330 and 20 pts headlight. It looks like I really hit the jackpot on these bad boys.

feel free to ask questions or pm me for more pics and order details.

Looking sharp - much better than the Wilson PJs. Why the exposed graphite though? I really like the green. Reminds me of the PCG.

If I did a custom PJ, I would basically re-create the PCG!

 

[jltman]

I didn’t know just how darn good it was gonna look.
Plus the black one still has a very classic, PS 85 look to me.

I like the black one even more.

 

[tim-ay]

Just spoke to a friend who said this is not unusual. He waited 3 months for his racquets last fall. While I understand it takes times to produce them, if they know that they may be delayed (as history dictates) then this should be stated when ordering. People don’t mind getting something early (as saying goes under promise and over deliver) but the opposite is unacceptable. BTW I ordered over 7 weeks ago on May 23. So we’re talking over 3 months likely for delivery. Not cool.

Shipping and ports are a real B right now. Some of this is probs out of their control. If you’re in the US, containers are costing 20k due to premium rates (normally 4) and they are getting bumped anyway- all of the time. It’s nuts. Air is a mess too, not sure how these come in.

 

[NJ TV ED]

Mine was phenomenal! I ordered a Custom Clash 100 in Neon Orange Gloss Paint Green Wilson Logo White Grip Grommets and Bumper Guard! Got my name personalized as well. Total wait time was 6 weeks back in April. I had a code for 25% off and wished I had ordered 2! Plays and Looks ABSOLUTELY KILLER!!!!!

 

[Curtennis]

Mine was phenomenal! I ordered a Custom Clash 100 in Neon Orange Gloss Paint Green Wilson Logo White Grip Grommets and Bumper Guard! Got my name personalized as well. Total wait time was 6 weeks back in April. I had a code for 25% off and wished I had ordered 2! Plays and Looks ABSOLUTELY KILLER!!!!!

Thanks for the story but you really gonna do this to us? No pics?

 

[Leen]

How do you find out about this 25% off weekend? Seems like a steal if a custom racket is cheaper then the retail.

 

[Curtennis]

How do you find out about this 25% off weekend? Seems like a steal if a custom racket is cheaper then the retail.

The biggest risk you run on this is quality control. Mine happened to be bang on in static weight and balance. Can’t test swing weight all that accurately and honestly as long as the first two are on, I’m more than happy.
whereas retail, if you order unstrung, you can always keep returning until you get the specs right. No returns on customs so you are rolling the dice a bit

I found out right on this here forum. Someone posted it. I would imagine If you sign up for Wilson’s direct marketing emails and/or follow their Twitter that would work too. Considering a stock rf is 250 and custom is 250 the 25% off was an insane deal. For whatever reason blades, clash 100s are another $30+ over retail. RF and clash 98 are the same price either way.

 

[NJ TV ED]

How do you find out about this 25% off weekend? Seems like a steal if a custom racket is cheaper then the retail.

I just googled the discount code. At the time it was Bella-25. Sadly it no longer works. Wilson hopefully will have a 25% soon.

 

[spanky]

I ordered 2 PS97v13s on the 25% off weekend. Great deal! They arrived this week. One all White, one all Yellow (I'd post pics but who knows how!). Specs were absolutely spot on - 315g on the nose and 31cm balance for both. I have to say the paint job on these two (matte) is head and shoulders above what is on the retail versions.

Now, where do I get white replacement grommets

cheers!

 

[Curtennis]

I ordered 2 PS97v13s on the 25% off weekend. Great deal! They arrived this week. One all White, one all Yellow (I'd post pics but who knows how!). Specs were absolutely spot on - 315g on the nose and 31cm balance for both. I have to say the paint job on these two (matte) is head and shoulders above what is on the retail versions.

Now, where do I get white replacement grommets

cheers!

Go to https://imgbb.com/

Select the photos, hit upload, copy and paste the weird code looking link right into a post on this forum.

 

[awesomeTENNIS]

I too ordered an all black gloss Clash. Should arrive soon. I’ll post pics when it arrives.

Keep me posted, was it a gloss black frame and gloss black logo? If yes, I will wait for your result before hitting the order button.

 

[nvr2old]

Keep me posted, was it a gloss black frame and gloss black logo? If yes, I will wait for your result before hitting the order button.

Yes it was. But as per my above update it’ll be another 5-6 weeks due a total wait time of over 3 months. Might just take a chance.

 

[Blahovic]

My two custom RFs just arrived.
I ordered them May 21, they arrived at my door July 14. Roughly 7 weeks from ordered to in hand.
they sent zero communication after the order confirmation but I could always check the status by logging in to their website.
I ordered on the 25% off weekend. So they were around $185 a pop.

they are delivered in their own boxes inside of a bigger shipping box and both are inside a nice cloth bag. Pretty decent presentation, but nothing extravagant (which I don’t need).

I ordered both with the exposed graphite at the top and one with gloss dark green all around and the other gloss black all around. Overall i couldn’t be any more pleased with how they came out.

I could hardly believe it but with the plastic on the handle both came bang on at 341 grams unstrung. Blown away. Im no expert and I only used very rudimentary tools but I came out with 11 - 13 pts headlight on both. I set them both at 12 and it was more or less right there but with my self made system I can’t get an exact measurement, but for my needs? Good enough.

Based on China racquets general QC I half expected one to come in at 350 and head heavy and the other to be 330 and 20 pts headlight. It looks like I really hit the jackpot on these bad boys.

feel free to ask questions or pm me for more pics and order details.

The green racquet is gorgeous.

 

[Biogenic]

I ordered 2 PS97v13s on the 25% off weekend. Great deal! They arrived this week. One all White, one all Yellow (I'd post pics but who knows how!). Specs were absolutely spot on - 315g on the nose and 31cm balance for both. I have to say the paint job on these two (matte) is head and shoulders above what is on the retail versions.

Now, where do I get white replacement grommets

cheers!

Hows the quality control? And pictures please!

 

[Yamin]

Anyone purchased customs at two separate times and have the specs come in closely?

 

[JOSHL]

Anyone purchased customs at two separate times and have the specs come in closely?

Yes

 

[Curtennis]

Since the green racquet got a lot of love here I figured it’s time to upload a strung picture.
Hyper G Soft 17g

 

[BomBomBecker]

Can somebody send discount code for Europe?

 

[Curtennis]

A little white supergrap makes it quite the looker.

 

[Yamin]

Looks good!

Now I need to wait 10 weeks for my custom clash.... there will probably be a v2 by then