New Balance - 6 Month Warranty Terms and Conditions


New User
New Balance in their "6 Month Warranty Terms and Conditions" says "The sole must be completely worn through" does that mean the tread is gone and the mid-section is visible? or do you have to physically wear through the midsection? Kinda confusing. Does anyone have experience with returns?
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Haven't done a new balance return in a couple years, but they were just like everybody else where if you had some foam showing you were good to go!