Nike Warranty Question

[thephamily]

Purchased Nike Air Max Cage from TW in April, used the shoes for about 2 months before the right shoe air max unit popped in the heel. I continued to use them, but now the crack is all the way around the heel portion and it really feels different between right and left shoes. Looking to send them back for manufacturing defect to Nike.

Submitted a claim through the Nike website and got a claim number, I'm wondering do I need to fill out the 6 month durability guarantee card as well? The outsoles are fine and not worn through. I'm afraid if I fill out the card the inspector might think I'm submitting for the outsole guarantee and deny my claim.

Summary: do you fill out Durability Guarantee Card for air unit blown defect issue?

Thanks guys!

 

[tdhawks]

Purchased Nike Air Max Cage from TW in April, used the shoes for about 2 months before the right shoe air max unit popped in the heel. I continued to use them, but now the crack is all the way around the heel portion and it really feels different between right and left shoes. Looking to send them back for manufacturing defect to Nike.

Submitted a claim through the Nike website and got a claim number, I'm wondering do I need to fill out the 6 month durability guarantee card as well? The outsoles are fine and not worn through. I'm afraid if I fill out the card the inspector might think I'm submitting for the outsole guarantee and deny my claim.

Summary: do you fill out Durability Guarantee Card for air unit blown defect issue?

Thanks guys!

No. You filed a claim because they are defected. You do not need to include the card.

 

[swizzy]

my air bubble popped in three weeks.. it took 5 more to burn a hole in the sole to warrant the full voucher on my cages.. i would suggest you play on with them despite the potentially catastrophic implications of that decision.. i paid 40 bucks on mine on a sale at the nike factory store.. and it was worth it because i got a 115 dollar voucher.. if i sent them in for the popped heel i would be looking at 40 bucks..