Oferta de empleo: representante Atención al Cliente

TWE Staff

Administrator
¿Eres un apasionado del #tenis y del #running? ¿Hablas inglés y español?

¡Tenemos un trabajo para ti!

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Tennis Warehouse is the # 1 online tennis retailer in the world and the official online partner of ATP Tennis and the WTA Tour. Running Warehouse is the second company of Sports Warehouse that aims to bring the best possible online shopping experience to all Sports enthusiasts.



Situated in the Black Forest, Schutterwald is a sunny village in southernmost Germany, one hour from the French and Swiss borders. The lively cities of Offenburg, Freiburg and Strasbourg (France) are within easy reach. The Black Forest offers wonderful opportunities for nature lovers and sport fanatics.



Dedication to Sports, Customer Service and our international team are the strengths of our fun, exciting, dynamic company.



Come and join us! For our Customer Service team we are looking for a



Customer Service Representative (m/f/d)

for Spanish speaking customers



Main job responsibilities:



  • Customer service via phone and e-mail for our Spanish speaking customers
  • Advising on product range and product selection
  • Support with product orders, payments and order tracking
  • Handle and resolve customer complaints and returns
  • Additional to these tasks you string tennis rackets


Your skills:



  • Passionate for Customer Service to achieve a high customer satisfaction and to create customer loyalty
  • Strong proficiency in Spanish
  • Additional language skills (English, French, German, Italian) are a plus
  • Good computer knowledge and time management
  • You have high listening and communication skills
  • You work independently, solution- and service-oriented
  • Despite hectic periods you keep a cool head
  • Knowledge of Tennis and/or Running Products are an advantage


Do you want to be part of our international team?

  • Please send your English application to eurojobs@warehousesports.eu.
  • For further questions, please contact Ms. Schemel at +49 (0) 781/28406-410.
 

maurorenard

New User
Hola!
Una pregunta, ¿la oferta es para trabajar en Alemania o para trabajar desde España?
Hablo ingles y español , y soy un apasionado del tenis y los productos relacionados con el tenis. Me gustaría saber las cobdiciones de trabajo.
Saludos!
 
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