AndI
Rookie
1. Introduction.
I spent several weeks researching ball machines before buying one. While I understand and appreciate the benefits of plastics in modern manufacturing and the reasons why the majority of ball machine manufacturers use plastic parts, I was attracted by the all-metal design of the Volley, its professional look, and its stellar reviews from the owners. Ultimately, I decided to “bite the bullet”, bought a Volley, and – for the benefit of those who are on the same quest for the best (for their needs) ball machine – decided to put together this review.
I want to make it as detailed as possible. I will publish it within the next month or so, one piece at a time. Here is the plan: I will start with basic parameters – size, weight, convenience of transportation, controls, etc. At the end, after I accumulate more experience with the machine, I will discuss my personal experience and the degree to which this machine met my expectations and needs.
The other owners of the Volley are welcome to contribute and add what I could have missed.
2. Who makes the Volley and how much it costs.
The manufacturer of Playmate Volley is Metaltek, a family-owned small business founded in 1973. Type their name into Google, and you’ll find that they operate out of approximately 10,000 square feet building in Morrisville, North Carolina, where they design and build their machines. According to Manta and WhereOrg, Metaltek employs 10 to 19 people and has annual revenue of $2.5 to 5 million. Their primary business are plug-in ball machines for tennis clubs. They appear to heavily dominate in this market segment: almost every club has one or several Playmate ball machines. They are known as exceptionally reliable and long-lasting pieces of equipment which can withstand any use and abuse. Phrases like “built like a tank” are frequently found in reviews of these machines.
Playmate Volley clearly shares the same design principles and heritage as more expensive club-level machines, but it is smaller and lighter. The current Volley is its second generation. I had difficulties finding out when the first generation and the second generation were brought to the market. It appears that the current, second generation, was introduced some time between 2005 and 2007. I called Metaltek and asked them if they had the next generation “in the works”. I was assured that there are no plans to change anything any time soon and there is nothing on the “drawing table” for at least several more years.
Judging by the serial number of my unit, Metaltek so far shipped less than 5,000 Volleys. This explains two things: why there are so few reviews of the Volley, and why it is so hard to find a used unit.
The current MSRP of the Volley (as of summer of 2014) is USD 1,990. Some internet resellers ask for prices higher than MSRP, I saw numbers up to $2,195. Rarely, one can find modest price breaks slightly below MSRP.
Metaltek does not sell directly to the public over the internet; they prefer to go through a limited number of authorized resellers who also form a network of local technical support centers. They run their production based on demand and appear to build to order, at least during summer months. The lead time for my machine was quoted as 1-2 weeks until shipment from the manufacturer in NC to the local rep in my area, but ended up being about 1 week.
I checked Craigslit and E-Bay for a used machine, only to find that there is about one used Volley offered on E-Bay once every three months. Old (sold) listings suggest that they keep their value really well. Here are sold listing which I found and which convinced me that a Volley can be sold for half of its price even after 10 years of use – meaning that it is a good investment in the "world of portable ball machines":
April 19, 2014: E-Bay, first generation Volley $1025 + $104.31 shipping.
March 24, 2014: E-Bay, 10+ years old first generation Volley, $825 + shipping.
Sept 17, 2013: E-bay in UK, used second generation Volley, GBP 1,251 (USD 2,096)
April 2012, this forum: $1100 for 3 year old Volley model
(in comparison to the first 3 listings, someone got a really good deal with this offer – no wonder it was sold in just a couple of days).
(to be continued)
I spent several weeks researching ball machines before buying one. While I understand and appreciate the benefits of plastics in modern manufacturing and the reasons why the majority of ball machine manufacturers use plastic parts, I was attracted by the all-metal design of the Volley, its professional look, and its stellar reviews from the owners. Ultimately, I decided to “bite the bullet”, bought a Volley, and – for the benefit of those who are on the same quest for the best (for their needs) ball machine – decided to put together this review.
I want to make it as detailed as possible. I will publish it within the next month or so, one piece at a time. Here is the plan: I will start with basic parameters – size, weight, convenience of transportation, controls, etc. At the end, after I accumulate more experience with the machine, I will discuss my personal experience and the degree to which this machine met my expectations and needs.
The other owners of the Volley are welcome to contribute and add what I could have missed.
2. Who makes the Volley and how much it costs.
The manufacturer of Playmate Volley is Metaltek, a family-owned small business founded in 1973. Type their name into Google, and you’ll find that they operate out of approximately 10,000 square feet building in Morrisville, North Carolina, where they design and build their machines. According to Manta and WhereOrg, Metaltek employs 10 to 19 people and has annual revenue of $2.5 to 5 million. Their primary business are plug-in ball machines for tennis clubs. They appear to heavily dominate in this market segment: almost every club has one or several Playmate ball machines. They are known as exceptionally reliable and long-lasting pieces of equipment which can withstand any use and abuse. Phrases like “built like a tank” are frequently found in reviews of these machines.
Playmate Volley clearly shares the same design principles and heritage as more expensive club-level machines, but it is smaller and lighter. The current Volley is its second generation. I had difficulties finding out when the first generation and the second generation were brought to the market. It appears that the current, second generation, was introduced some time between 2005 and 2007. I called Metaltek and asked them if they had the next generation “in the works”. I was assured that there are no plans to change anything any time soon and there is nothing on the “drawing table” for at least several more years.
Judging by the serial number of my unit, Metaltek so far shipped less than 5,000 Volleys. This explains two things: why there are so few reviews of the Volley, and why it is so hard to find a used unit.
The current MSRP of the Volley (as of summer of 2014) is USD 1,990. Some internet resellers ask for prices higher than MSRP, I saw numbers up to $2,195. Rarely, one can find modest price breaks slightly below MSRP.
Metaltek does not sell directly to the public over the internet; they prefer to go through a limited number of authorized resellers who also form a network of local technical support centers. They run their production based on demand and appear to build to order, at least during summer months. The lead time for my machine was quoted as 1-2 weeks until shipment from the manufacturer in NC to the local rep in my area, but ended up being about 1 week.
I checked Craigslit and E-Bay for a used machine, only to find that there is about one used Volley offered on E-Bay once every three months. Old (sold) listings suggest that they keep their value really well. Here are sold listing which I found and which convinced me that a Volley can be sold for half of its price even after 10 years of use – meaning that it is a good investment in the "world of portable ball machines":
April 19, 2014: E-Bay, first generation Volley $1025 + $104.31 shipping.
March 24, 2014: E-Bay, 10+ years old first generation Volley, $825 + shipping.
Sept 17, 2013: E-bay in UK, used second generation Volley, GBP 1,251 (USD 2,096)
April 2012, this forum: $1100 for 3 year old Volley model
(in comparison to the first 3 listings, someone got a really good deal with this offer – no wonder it was sold in just a couple of days).
(to be continued)