post your shoes before the shoe warranty claim
- Thread starter kimguroo
- Start date
kimguroo
Legend
Yes. The midsole was exposed in the middle of right shoes so it will qualify for a warranty.
Tatyana Safanov
New User
Thank you. But Nike warranty card is saying that it has to be worn out through midsole.
kimguroo
Legend
No. See other pics, if midsole is exposed, you are okay to claim warranty.
BTW midsole is form material.
Tatyana Safanov
New User
Claim was approved by Nike and I got $95 voucher. Thank you.
kimguroo
Legend
Why did Nike give you only $95???
You should get a voucher which is MSRP of the shoes instead of receipt price.
Did you claim as a outsole warranty? Manufacturer's defects?
Strange... Hope Nike did not change their warranty policies.
Tatyana Safanov
New User
Ballistec Advantage MSRP is $95 now.
kimguroo
Legend
Did not know ballistec advantage has the warranty and I thought the pic of outsole was zoom cage.
Tuskarr
Semi-Pro
is this enough on the edge?
http://i.imgur.com/bZ6pLPK.jpg
other shoe for comparison: http://i.imgur.com/VbwOMAW.jpg
http://i.imgur.com/bZ6pLPK.jpg
other shoe for comparison: http://i.imgur.com/VbwOMAW.jpg
boomerTennis
Rookie
Should I send these in based on the heel part on the right shoe?
https://onedrive.live.com/redir?resid=3C09E2B210982DB2!74527&authkey=!ANIBdIpS1tgwMtg&ithint=folder,
https://onedrive.live.com/redir?resid=3C09E2B210982DB2!74527&authkey=!ANIBdIpS1tgwMtg&ithint=folder,
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Tatyana Safanov
New User
I have another Ballistec Advantage in question.
http://i64.tinypic.com/14e1frt.jpg
And actually they have more problems on top. Is it a workmanship? The hole on top appeared in about 2 weeks of playing.
http://i64.tinypic.com/xf2gi1.jpg
Thank you.
http://i64.tinypic.com/14e1frt.jpg
And actually they have more problems on top. Is it a workmanship? The hole on top appeared in about 2 weeks of playing.
http://i64.tinypic.com/xf2gi1.jpg
Thank you.
kimguroo
Legend
Warranty is for outsole. not upper part. It does not look like workmanship problem for upper part.
Nike is generous about warranty but I prefer to expose midsole (foam) in order to qualify the warranty.
Tatyana Safanov
New User
About an outsole. Is it enough for warranty or not yet? First picture.
kimguroo
Legend
I checked the pic again and I see that right side shoes exposed midsole so I think it's good enough.
1/2volley
New User
https://drive.google.com/open?id=0BxlO9WtWWMSfb1BYakJONFBsekk
Wilson denied my warranty claim on these.
1- has anyone experienced anything similar to this?
2- does Wilson expect me to play in these?
Wilson denied my warranty claim on these.
1- has anyone experienced anything similar to this?
2- does Wilson expect me to play in these?
kimguroo
Legend
What was the reason?
Willson should grant your warranty claim. Nike and Adidas will definitely grant shoes which is similar to your condition. Try to contact to Wilson and find an answer. If Wilson does not give you appropriate answer, probably No Wilson shoes for life.
1/2volley
New User
The shoes were returned with a note explaining that my warranty claim was denied because the outsole had not been worn through 'showing the interior'. This used to mean showing the midsole (which is clearly exposed in my picture), but perhaps they've changed the definition. It would be a shame if they required further wear for a warranty claim-- it's not safe for me to play in them anymore.
I've opened a case with Wilson customer service and provided them pictures along with the rejection letter. Hopefully they'll reconsider. I've really enjoyed the Rush Pro and would hate to have to switch brands over this.
1/2volley
New User
Agreed. I had a claim last year on a pair of Rush Pro 1.0s and received the Rush Pro 2.0s as the warranty pair. I enjoy them as well.
While it could be assumed the flat spot was enough for warranty replacement, the cut appears to be damage from use other than normal tennis.
1/2volley
New User
~80 hours of normal tennis use over 8-9 weeks-- although I am quicker than most other guys in their 30's
JuliusWinto
Rookie
First time I've posted pics here, because normally there is no question as to whether someone will accept my warranty claim. I always have obvious holes in my shoes in about 4 months, but my Lotto Raptor Ultra 4's have been super durable, and I only have two weeks until the 6 month warranty runs out. Do you think they qualify? On one of my shoes I've worn through what I consider the outsole into the softer white part. Any advice? Thanks in advance.
http://a65.tinypic.com/259le1f.jpg
http://a67.tinypic.com/ff25qe.jpg
Sent from my iPhone using Tapatalk
http://a65.tinypic.com/259le1f.jpg
http://a67.tinypic.com/ff25qe.jpg
Sent from my iPhone using Tapatalk
happyloman
Professional
Delete
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happyloman
Professional
Delete
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happyloman
Professional
Will this qualify?
the_faceless_player
Professional
Haven't dealt with Adidas much but I think this should qualify. Thoughts?
Nope.
I have dealt with Adidas and this should qualify. Good luck.Haven't dealt with Adidas much but I think this should qualify. Thoughts?
Tyler-James
Rookie
Tyler-James
Rookie
Any thoughts on this pair? I'm trying to wear them out before the warranty is up in October. Thanks
WhETHANs
Rookie
They look good to turn in. The sides have the foam visible.
Tyler-James
Rookie
Thanks!
Sorry but they only apply to the first pair.
Fintft
G.O.A.T.
You could buy a second pair, same color and get 3 for 2
ihaveaquestion
Rookie
Hi, sorry i cant post pictures for some reason. My right shoe is completely worn through to second layer but the left shoes only had one tiny spot worn to second layer. Do you think this will work with nike? Thx.
tyu1314
Semi-Pro
Should be good to go, you only need one shoe to expose its midsole to claim the warranty.
ihaveaquestion
Rookie
Thanks!
Btw, I was under the impression that Nike pays for the return shipping, but the latest claim that I have, it's stated on the label "Postage required"...so that means I pay to ship it back? Has the policy changed since two years ago?
kimguroo
Legend
you need to pay for your shipping. Actually Nike never gave free shipping for the warranty.
you will receive a voucher instead of replacement shoes. the voucher will be full price of the shoes so you can buy shoes from nike website.
cluckcluck
Hall of Fame
Yes, with the exception of Adidas. You have to deal with them directly.
naturallight
Semi-Pro
How does the New Balance return program work? I send it to them and they give me store credit?
Mine are starting to go...can probably play another month on them but will be sending them back. This is just over 4 months.
Mine are starting to go...can probably play another month on them but will be sending them back. This is just over 4 months.
How does the New Balance return program work? I send it to them and they give me store credit?
Mine are starting to go...can probably play another month on them but will be sending them back. This is just over 4 months.
New balance emails you a coupon for a free shoe of the same model on their site. The process is fairly quick and painless.
