For me a stand is paramount, along with outstanding "Highest Rated J.D. Power and Associates" equivalent quality customer service. Mark has earned that level of respect and will get my business. Eagnas lost my business before I was even in the market for a stringer with the horror stories of their poor service.
When I was about to graduate college, I purchased a 1989 Jeep Wrangler. When the Jeep had 12,417 miles, the entire electrical system went haywire. Chrysler had just purchased Jeep. I had no lights (inside or out), no gas gauge or any other electric gauge.
The local Jeep dealership told me the vehicle was out of warranty and Chrysler would not fix the problem. The warranty ran out at 12K. I had to pay to get some of the exterior lights working. The gas gauge never worked again, nor did any interior light ever work again, including the backlights on the speedometer and odometer. I used the tripometer to determine when I needed gas, as I could get 300 miles per full tank of gas. In the five years that drove that Jeep without a gas gauge, I ran out of gas, one time, early on in my adaptation to the "No-gas Gauge Jeep" while still in college. Thankfully I was at the library which was just up the hill from a gas station about a block away. Neutral and brakes got me to the gas station. Did Chrysler/Jeep consider just how many people I would tell my ordeal to over the last 21 years? No they didn't.
I wrote to Jeep/Chrysler, stating that will I might be a college student, when I graduated I would likely buy more vehicles. I told Jeep/Chrysler, not only would I never by another one of their products, I would never buy any Big Three vehicle. And I never have, and I never will. Japan has had 100% of my business for the last 21 years, and the only country that might ever get my business again isn't American, it's German.
Poor customer service has a way backfiring on consumers like me, and great customer service like Alpha's has a way of attracted consumers like me. Kudos to Mark and the team at Alpha! This is exactly the type of company I like to do business with. I am sure Mark, Copey and others can help me pick out the proper Alpha stringer for my current and future needs.
Looking forward to learning more about the differences between the Apex II, and the Axis Pro. I will place a call to Mark tomorrow, but would love to hear from guys like Copey who own the Apex II and from anyone who has an Axis Pro.
Good night guys!