Prince Phantom 93 P Grommets

#1
Hello,

I have received 2 Prince Phantom Pro 93 P from TW Europe, since TW US couldn't ship Prince products to Hong Kong, my country of residence.

I now want to order a couple of spare grommets, which are available on the US site, but not on the European site. TW Europe Customer Service advised that they won't receive grommets for this model, while TW US Customer Service reiterated that they can't ship any Prince product to HK.

Any suggestion on how I can get my hands on those grommets?
 

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#2
flanker2000fr,

Let me follow up with TWE and see if I can figure out an option for you. Unfortunately, on our end our hands our tied as Prince has placed restrictions on us from shipping outside of the US.

Thanks,
Brittany, TW
 
#3
flanker2000fr,

Let me follow up with TWE and see if I can figure out an option for you. Unfortunately, on our end our hands our tied as Prince has placed restrictions on us from shipping outside of the US.

Thanks,
Brittany, TW
Hi Brittany,

Thanks a lot for checking this out for me. Prince just have a really weird distribution policy. Appreciate if you guys can help.

Cheers,
Boris
 
#4
flanker2000fr,

Let me follow up with TWE and see if I can figure out an option for you. Unfortunately, on our end our hands our tied as Prince has placed restrictions on us from shipping outside of the US.

Thanks,
Brittany, TW
Hi Brittany,

Just to update you: no need to worry, I will have the grommets (plus my 3rd 93P) shipped to one of my friends in the US, who will send it to me late. Thanks for taking the time to respond.
 
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