Pro-Stringer Cybex - a modern portable stringing machine

Sardines

Hall of Fame
This is a sneak peak first impressions of the just launched Pr-Stringer CybeX (I believe launch date is the 20th or 21st of June). We've had it for about 6 days now and we've strung up 8 sticks with it. I was first shown the test unit by Rubin Statham, the boss of Pro-Stringer, who happened to be a sometimes doubles partner to mutual touring pro friend of mine. My previous reviews of the Platinum 2 was considered decent feedback about their products, that they started telling me about new products before launch, like the new X mount, which I was the first customer of. My kids love the P2 with X mount and were beginning to fight over who could bring the machine to which tournament. With one kid going to a tennis academy soon, it was time for me to buy a 2nd machine, but also something that worked for me as well, when I hit the ITF Masters circuit. I'd spoken to Pro Stringer about the PSX, which had a digital display, something I wanted as my presbyopia kicked in. That PSP2 needle gauge was tiny, and I overcame that with stickers and markers, but it was messy. When I saw the pre-production Cybex, I liked it a lot, especially with all the features it had, like programmable tension sequences for Sergetti/Proportional stringing, pre-stretch, electronic constant pull, 10-70lbs tension range etc, all on a 3.5" LED touch screen.
Sorry but there'll be no personal pics cos I don't want to start an Imgur account just to do this review. The Pro-Stringer Cybex page has all the pics and info.
Full Disclosure: Due to my various product feedback and now being a friend of Rubin, I was given a "mate's rate" discount that's a little more than the 10% codes available online through their sponsorships.
The Cybex shipped with the new Claw 3.0 and a redesigned X2-4-6 mount. The Cybex weighs 1.347kg, is shorter than the PSP2 by more than 15%, but the new Claw 3.0 are about 50g heavier than the 2.0, and the X-6 mount is over 1kg heavier over the X2. The entire package, Cybex with X6 mount, starter clamp, Claw 3s weighs in about 5.6kg, minus the multi-purpose pliers (which are not cabin luggage approved). I use a machine rounded titanium bent fishing plier as my travel plier, has gone through many airports without issue, even those nit picky security at LHR and HKG!
The Cybex interface:
Coming from the analog 2.0, the GUI on the Cybex was quite intuitive and self explanatory. The touch screen sampling rate isn't super fast, but worked fast enough. Tension is prominently shown on the screen and is adjusted by tapping tension display, then scrolling the graphic dials down to 1 decimal place of tension choice in both KG and lbs. There are 2 colored circles above the tension display, the blue inner circle is the selected tension and the green shows the progress as it pulls. There is small LED display that shows the tension pulling in numbers as it increases, and the button goes from blue (standby), red (tensioning) to green when tension is reached, then the ECP does its fidgety thing.
The GUI allows you to choose the different string sports of Tennis, Squash or Badminton, type of strings like Poly, Gut, Multi or Kevlar, and has tie off/knotting function in % or tension in 0-10lbs in 0.5 increments. It allows adjustments for pull speed, and one of these tension features: pre-stretch, multi-pull (1-4x) and extended pull (holding the pull from 0-30 seconds). Only one of those features can be used. ECP is always on.
The Cybex firmware is updated via wifi web server mode, and the Sergetti file is also uploaded through this webpage interface. The internal clock is updated via WIFI.
There is a Performance feature, which adjusts how sensitive the machine is to tension changes. It's predominantly for the Storm battery operation. I just kept it at maximum sensitivity as I was plugged in.
Setting Up:
The X-6 setup is here so I won't cover that.
I will add to lock the tension guide to the machine with the dial/hex screw so it doesn't spin. And of course set the height of the butt cap on the tension head, without too much of a gap, using the mount holes to adjust.
The changes are mainly in the table mount. The new mount has 2 height adjustments, a high for main throat pulling, and a low setting for normal/cross pulling. My original X mount also had a nut/bolt head lock down, which has been replaced with a flat or K piece, which they claim to make it easier to release the strung racquet.

The Cybex interface is really very user friendly. My kids 12 and 14, and I had no problems running through the menus to select what we wanted. The first thing I did was to set up my trusty digital luggage scale with a piece of poly string to test tension accuracy, and do a calibration if needed. Pro-Stringer says the units are calibrated to 0.25lbs accuracy out of the factory. Given that digital scales aren't super accurate, I've tested mine to about +80g accuracy for something up to 5kg, Using the calibration process (despite Bryan from Pro-Stringer telling me to trust the factory setting), the calibration process showed there was a .45lbs under. With my 0.18ish lbs off scale, it was within spec, but I decided to calibrate the new spec. Then I tested the tension from 35lbs to 65lbs in 10 lbs intervals. Each time it was within 0.21lbs of set tension, but skippy due to the ECP. I thought it had great accuracy for our needs. I would need a more accurate calibration scale for finer testing, but for us it was more than enough.

The kids strung their weekly sticks first, using the slowest pull speed, and no other feature. The new tension head requires the string to wrap around ¾ way to slot into the locking mechanism, otherwise it pulled just like the other Pro-Stringer models. The release is a little less constant, with a slow initial release followed by an accelerated burst then back to normal speed tension release.
I decided to try stringing my gut hybrid with Pacific Prime 1.25mm, with a prestretch of 10% and G-Tour 3 1.18mm prestretch of 3%. I did not do a manual stretch uncoil as I normally would, to see the difference. I set the Cybex to Gut profile for the mains. The prestretch is basically a 10% pull then a set tension pull. I finished racquet in 37 minutes, because I wasn't accustomed to using the X6, my muscle memory prefers using my modified original version mount than the X versions. The weaving took longer for me. Otherwise, it was a straight forward job, and the stick played as per normal. Figuring out a new weaving technique will come naturally, and the rhythm for the height adjustment will get a bit faster.

Impressions:

The Cybex is leaps and bounds ahead of the Platinum series in features but also commands a steep price for those features. For the advanced player seeking a portable machine, it's a very advanced tool. I certainly am happy with the purchase. I also appreciate that Pro Stringer is innovating the machine at a fast pace, and taking in feedback from various sources. I certainly gave my 2 cents to Rubin and his team, some which I'll cover here, since they are design features.
For instance, the tension sensor is aluminum. There is a hex screw that fastens the sensor to the mount. I didn't see it and I think most people won't do it as it's another step to set up. My forgetful kid picked up the Cybex and it slid off the mount, and could've caused some pain, being 200g and angular. The audio beep for tension is pretty soft. But those things can be improved on, and Pro-Stringer has shown a willingness to improve their products, and quickly. Some may not like having V1 but I'm fine with it. For my presbyopic eyes, to have such an advanced stringing machine I can easily travel to tournaments everywhere and restring as needed, is wonderful. It's like a portable Wise Head, but even more advanced and much smaller.

The downsides
  1. The new X module and Cybex combo does add a few more steps to the stringing process, from the butt cap pull height adjustments, to the tension head dial (screw) lock. It actually strings slower than the X2 and Platinum with single tension stringing. However, the different pulls features does make the stringbed much better with playability.
  2. The old Platinum had sealed ICBs and simple electronics, so I didn't do much special storage other than a cool dry room. With the LED and CPU in the Cybex, I would store it in my camera dry cabinet to try preserve it as long as possible. Also it ran quite hot, over 122°F/50°C after stringing 4 sticks, so I think the longevity of the unit may not be like the Platinum. Moreover, the LED screen means it is not going to be as tough as the old machine.
  3. Now all these great features comes at the price of added weight. The new package is quite a bit heavier at 5.6kg, and it is bulkier too. I can cut 500g off by using the X4, or even the X2, just for the kids travel and bring it along as cabin luggage.
PS: The package comes with a silicone sheet, that sheet is to place under the machine so that it has a more secure base and won't slip. Make sure the shiny, more tacky side is on the bottom,
 
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Nice review Sardines, its great to see that PS are continuing to improve and innovate with their PS design. My original Pro Stringer Platinum that I purchased from Rubin back in 2014 is still serving me well! :cool:
 
a bit premature eh! ;)
If I said Rubin was a bit overly excited about this new baby, it would be an understatement! He and I were discussing about it for months, before I bit. And as always, the days before a product launch is always about fine-tuning everything. Funnily I only discovered the Cybex site was live while writing the review, then sent them feedback about the mistakes on the page. Apparently it wasn't supposed to be live.
 
  1. To answer some DMs: About the new X mount. It is height adjustable, but the max height is lower than the original base mount, because of compatibility to the older Pro Stringers. The new base is made for the shorter Cybex and Platinum 3.
  2. As I explained in another post, the Claws 3.0 are very nice for minimizing drawback, it's about 1mm less on drawback vs the 2.0. But it is a little bit more finicky to use because of the 3 slots, as settings vary from 2 to 3 slots.
  3. The Cybex tension adjustment usings a wheel dial UI, so you scroll up and down to select from 0-9. However, the choices are limited to the machine's tension range.
  4. The tension button is flush, so there's much lower chance of accidental actuation. The LED in the button shows the status of the Cybex
Please post questions here so others can learn about the machine. Am happy to answer them when I have time. But it's summer and travel season will be starting. haha
 
Anyone with the original manual, the new page to make a Sergetti/Proportional Stringing .ser file is here:

https://pro-stringer.com/cybex-custom-stringing-table/

I've done 2 now and it's a straight forward to input via the web server to generate a file. Alternatively, one can approach Sergetti for the file.

Using the Sergetti files are easy. One just has to upload the file to the Cybex via the Cybex web-server function. Then go to the Sergetti function on the Cybex and it's ready to do the first pull on the first main, LR1. After that, you can pull R1-3, then scroll back to L1 on the Cybex, then pull L1-5, then scroll back to 4 for R4 etc.
For crosses, you can use a starter clap on #1, then scroll to #2 on the Cybex, then pull 2 first, then continue on to 18-20 etc. All in all, it is much easier than punching in the different tensions for each pull. You will still set up extended pull, pre-stretch etc in the main menu first.
 
Hi finalfantasy7. I’m part of the technical team at Pro Stringer with 35+ years of professional stringing experience, and I joined the discussion board to respond to technical questions about Pro Stringer products.

The tensioning mechanism on the new CybeX is an entirely new design, not the same as the Pro Stringer Platinum series. The CybeX tensioner has been engineered to provide one-handed operation to insert the string between the jaws and activate the pull function with the same motion. This is achieved with the new insertion guidance system that assists with this. CybeX uses diamond dust coating on its jaws, which is not a feature on any other Pro Stringer stringing machines.
 
Hi finalfantasy7. I’m part of the technical team at Pro Stringer with 35+ years of professional stringing experience, and I joined the discussion board to respond to technical questions about Pro Stringer products.

The tensioning mechanism on the new CybeX is an entirely new design, not the same as the Pro Stringer Platinum series. The CybeX tensioner has been engineered to provide one-handed operation to insert the string between the jaws and activate the pull function with the same motion. This is achieved with the new insertion guidance system that assists with this. CybeX uses diamond dust coating on its jaws, which is not a feature on any other Pro Stringer stringing machines.
thank you,

i understand the design has changed, however from the version 2 pro stringer tot his cyber - is the tensioner deemed as more accurate? if so would you know roughbly how how much in terms of percentage.

Also do you know of a tool which i could use to re calibrate my stringer 2 version, as had it for 3 yrs - just like to see if its spot on..... as many of my clients string at 50lbs and the ERT300 reads that at 49lbs , ert300 doesnt read 50lbs for 95sq inch - 104sq inch racket
 
The tensioning system used on the CybeX is different from PS2. The CybeX offers precision constant pull tensioning where the PS2 makes use of unique type of tensioning that creates an outcome more similar to a lock out machine. Both are accurate and produce consistent results. The constant pull is likely going to create a stringbed with a higher Dynamic Tension when both are used with the same reference tension. The exact percentage is not something we have measured and can vary according stringing technique, string type and tension.

Calibrating the PS2 can be achieved using any electronic tension measuring device. We like the Wise 2090 Precision Tensioner, but many are fully capable of doing the job. When using the ERT, remember the tension conversion scale is an approximation. If you are consistently getting a DT with a tension equivalent to 1 pound of the set tension, you are doing well. If the player is happy with the outcome, just keep producing your consistent results.

For calibrating you can reach out to Pro Stringer support to request tension stickers that can be used in case the unit is not pulling to the set tension as measured with the calibration device you choose.
 
Hi James. Just so I can poke fun at Rubin, who suggested the extra long 15" extended pull for elongation removal and a steadier tension stringbed? I'll probably test it at some point. But won't it play stiffer and need to drop tension to compensate?
 
The CybeX offers stringers multiple options to create an outcome that works for them and best fits their preferences. The option you are referring to is the extended pull. With the CybeX, users can set the unit to keep the string under tension for a user determined length of time. After that time is reached there is an audible signal and a green light appears to indicate the string has been under tension for the desired length of time. Extended pulling time does allow the string under tension to naturally elongate without overstretching. Our experience has found this technique produces a stringbed that holds playing properties longer, especially with poly based strings. Do you need to drop tension to compensate? That is a personal choice. You may find using extended pulling time increases the DT reading slightly vs not using extended pulling time. This will depend on the string being used as well as the length of time you choose to leave the string under tension before clamping off. My suggestion is to only change one variable at a time. If using extended pulling for the first time to see if it produces an outcome that is interesting to you, then maintain your regular tension. Hit with your racquet and then decide if you want to make any adjustments to the reference tension. You may find no tension adjustment is needed. You may find you want to drop tension slightly. Ultimately I believe you will find the playing properties will last longer for you when using extended pulling time, especially on the crosses. Thanks for being a Pro Stringer customer.
 
Thanks for the quick reply. How is this different from pre-stretch function, which also removes elongation, and somewhat faster than holding each pull 15"?
 
Thanks for the quick reply. How is this different from pre-stretch function, which also removes elongation, and somewhat faster than holding each pull 15"?
Prestretching can be faster, but maybe not as much as you may think. Hold that thought…

The major difference is when you choose a prestretch function on either the CybeX, or any other electronic constant pull offering that feature, the machine is pulling the string above the reference tension and then dropping back down to reference tension. The potential advantage of an extended pull vs prestretch is the string naturally elongates, never pulling above reference tension and you reduce risk of overstretching. On cross strings if you are using the prestretch feature keep in mind that there is friction being introduced. If you are using a prestretch on mains when it drops down to reference tension it settles at that tension. With crosses due to friction when it drops back to reference tension you can get some variance and possible inconsistencies.

In terms of added time, if you extend pulling time on mains, it obviously adds time. On mains, my personal preference is just 5 secs extended pull time. This really doesn’t add much overall time. On crosses, I set mine to 22 seconds. This gives me just enough time to install the next cross while the one under tension is naturally elongating via the extended pull. Since I’m installing next cross while previous is under tension it really does not add much time. Of course at 15 seconds it could add time because I’m generally not fast enough to complete a cross in 15 seconds. I’d have to stop, clamp off and then go back and finish weaving before moving on to next cross. This definitely would add time.

The really nice thing about CybeX is it provides users with multiple options. The user chooses how s/he wants to use the features. I personally use extended pull with poly based strings, but not with synthetics. If you enjoy the outcome you get with prestretch or multi-pull or just standard pulling, you have the option. Ultimately the machine lets you string however you prefer. It’s not programmed to be judgmental. It does whatever you ask of it and it does it consistently and well.
 
James, I like the "s/he" but I think "they" is the neo-pronoun now!;);)
I guess our technique at home is honed from traditional machines. I preweave one cross ahead before I pull, then clamp off and weave the next cross. My weaving method is the weave over 70% across, then swing the racquet around to finish of the cross. So it precludes leaving the machine to keep tensioning. I guess I have to relearn or stick with my method for under 30 min stringing. The X4/6 is a little more cramped with at the last 3-4 crosses, and requires the height adjustment for the 3-4 butt pulls, which makes it slower to string than the X2 and a little slower than the original mount and the PS2.
 
Anyone with the original manual, the new page to make a Sergetti/Proportional Stringing .ser file is here:

https://pro-stringer.com/cybex-custom-stringing-table/

I've done 2 now and it's a straight forward to input via the web server to generate a file. Alternatively, one can approach Sergetti for the file.

Using the Sergetti files are easy. One just has to upload the file to the Cybex via the Cybex web-server function. Then go to the Sergetti function on the Cybex and it's ready to do the first pull on the first main, LR1. After that, you can pull R1-3, then scroll back to L1 on the Cybex, then pull L1-5, then scroll back to 4 for R4 etc.
For crosses, you can use a starter clap on #1, then scroll to #2 on the Cybex, then pull 2 first, then continue on to 18-20 etc. All in all, it is much easier than punching in the different tensions for each pull. You will still set up extended pull, pre-stretch etc in the main menu first.
Just an FYI about the .ser files and the Cybex. In the naming of the file and content, do not use special characters like "@#$+! etc. The Cybex truncates those characters and creates an error. I had 3 Sergetti files with different tensions and used special characters in the filename. The machine went into hiccup mode. When I removed the special characters from the file, it loaded fine.
 
These things need to get cheaper, not more feature rich. I wish I had one when I was 15.
I concur with that last sentiment. I wish I had this growing up in the juniors instead of my drop weight. My kids have had the PS2 for 5 years now and enjoy stringing at comps and academies.
As for features, I disagree. The Cybex is just highly lightweight and mobile precision stringing machine, and the features such as programmable tension should be standard in all digital machines imho. The processors necessary aren't that much more, and it's really about an industry that's slow to react to changes.
If you have no need for those features, there is the less feature rich PS3, which is now a bit above $1k for the base model, which works well enough for stringing, and imho, probably meets the needs of most non-competition recreational players who want a small footprint machine.
My kids are now using the Cybex more because they are also stringing with Sergetti, which the PS2/3 doesn't really do well, being non-digital.
 
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Prestretching can be faster, but maybe not as much as you may think. Hold that thought…

The major difference is when you choose a prestretch function on either the CybeX, or any other electronic constant pull offering that feature, the machine is pulling the string above the reference tension and then dropping back down to reference tension. The potential advantage of an extended pull vs prestretch is the string naturally elongates, never pulling above reference tension and you reduce risk of overstretching. On cross strings if you are using the prestretch feature keep in mind that there is friction being introduced. If you are using a prestretch on mains when it drops down to reference tension it settles at that tension. With crosses due to friction when it drops back to reference tension you can get some variance and possible inconsistencies.

In terms of added time, if you extend pulling time on mains, it obviously adds time. On mains, my personal preference is just 5 secs extended pull time. This really doesn’t add much overall time. On crosses, I set mine to 22 seconds. This gives me just enough time to install the next cross while the one under tension is naturally elongating via the extended pull. Since I’m installing next cross while previous is under tension it really does not add much time. Of course at 15 seconds it could add time because I’m generally not fast enough to complete a cross in 15 seconds. I’d have to stop, clamp off and then go back and finish weaving before moving on to next cross. This definitely would add time.

The really nice thing about CybeX is it provides users with multiple options. The user chooses how s/he wants to use the features. I personally use extended pull with poly based strings, but not with synthetics. If you enjoy the outcome you get with prestretch or multi-pull or just standard pulling, you have the option. Ultimately the machine lets you string however you prefer. It’s not programmed to be judgmental. It does whatever you ask of it and it does it consistently and well.
Hi James. Can you guys provide and approximate average set up plus mounting time (and dismounting/take down) for the
X2, X4, X6 frames?

I’m interested in upgrading from a gamma drop weight, but am really unsure of which one should I go for. Which one sells the most?

Is there a real advantage to getting the X4 and X6? It seems like the 2 point is just the fastest to set up and dismount as well if it gets the job done just as well. I’ve had the paint get damage on mouthing point with the gamma progression 2 points since the frame is directly touching metal, but it doesn’t seem like it would be the issue on the K shape or I shape with plastic cushions.

Which x frame options sells the best? Is the 4 point a good middle ground between set up mounting time and mounting safety?
 
Hi James. Can you guys provide and approximate average set up plus mounting time (and dismounting/take down) for the
X2, X4, X6 frames?

I’m interested in upgrading from a gamma drop weight, but am really unsure of which one should I go for. Which one sells the most?

Is there a real advantage to getting the X4 and X6? It seems like the 2 point is just the fastest to set up and dismount as well if it gets the job done just as well. I’ve had the paint get damage on mouthing point with the gamma progression 2 points since the frame is directly touching metal, but it doesn’t seem like it would be the issue on the K shape or I shape with plastic cushions.

Which x frame options sells the best? Is the 4 point a good middle ground between set up mounting time and mounting safety?
Follow up:

If I purchased a 4 or 6 point I won’t be able to get lazy and just not use the side bracket if I get lazy right? It seems like I’d need that different lock down design on the top of hoop mounting point if I want to run just 2 mounting points from all the videos I’ve watched
 
I personally haven't timed out full setup from in bag to ready to string, but for X6 it would be about 5-6 minutes. The X4-6 mounts does add a few minutes, but once you set it up and mark it down for your sticks, it's quite a bit faster. As mentioned in the PS videos, setting up means making sure grommet holes aren't blocked. If you have multiple different rackets, then the adjustment for each hoop length is longer.
I prefer the original X2 support mount, but it is too tall and not compatible with the Cybex. The Cybex with the current X mount has an extra step the original one doesn't have, the need to adjust the height of the mount for throat pulls only from under the frame. With the old mount, which is what the video of the PSP3 shows, just changing the mount head allows you to switch between over or under the butt pulls. That's 6-8 extra steps raising and lowering the new mount, depending on racquet. It certainly adds a couple of minutes to the stringing time.
As you mentioned the X2 setup has a different head mount, with a screw top lock down, vs just another I or K support and relying on the side mounts for stability. It is about 60g heavier than what ships with the X4/6 mount. I have both mounts, so I travel with that head mount so I have a choice to go to 2 mount on site, as I did for a buddy who needed emergency restring before a match at an ITF 1k event and I didn't have much time to set up.
So basically, as a traveling competitive player, I would recommend getting the X2 head mount with a X4 setup (not recommended by PS), for when you have more time to set up to string. It gives the best flexibility with the least weight penalty for traveling. That said, it will be more expensive. I was the early adopter of the X mount so I had that lock down design first. My kids love the 6 mount and we have that set up at home. When they travel internationally, especially in Asia, they have to worry about cabin baggage weight. The compromise is the X4. The X6 is an additional 600g for the 2 arms, which I sometimes bring on trips where travel weight isn't a concern.
I wouldn't worry about which is more popular, but concentrate on what you need for yourself. If travel weight is't an issue, the X6 is nice to have. I like having the flexibility of having 2 mount when I need it. Have sales team do the match for you and see if it's worth it for you.
Follow up:

If I purchased a 4 or 6 point I won’t be able to get lazy and just not use the side bracket if I get lazy right? It seems like I’d need that different lock down design on the top of hoop mounting point if I want to run just 2 mounting points from all the videos I’ve watched

Hi James. Can you guys provide and approximate average set up plus mounting time (and dismounting/take down) for the
X2, X4, X6 frames?

I’m interested in upgrading from a gamma drop weight, but am really unsure of which one should I go for. Which one sells the most?

Is there a real advantage to getting the X4 and X6? It seems like the 2 point is just the fastest to set up and dismount as well if it gets the job done just as well. I’ve had the paint get damage on mouthing point with the gamma progression 2 points since the frame is directly touching metal, but it doesn’t seem like it would be the issue on the K shape or I shape with plastic cushions.

Which x frame options sells the best? Is the 4 point a good middle ground between set up mounting time and mounting safety?
 
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Hi James. Can you guys provide and approximate average set up plus mounting time (and dismounting/take down) for the
X2, X4, X6 frames?

I’m interested in upgrading from a gamma drop weight, but am really unsure of which one should I go for. Which one sells the most?

Is there a real advantage to getting the X4 and X6? It seems like the 2 point is just the fastest to set up and dismount as well if it gets the job done just as well. I’ve had the paint get damage on mouthing point with the gamma progression 2 points since the frame is directly touching metal, but it doesn’t seem like it would be the issue on the K shape or I shape with plastic cushions.

Which x frame options sells the best? Is the 4 point a good middle ground between set up mounting time and mounting safety?
Hi thebigz and thank you for asking some really good questions about the PS mounting system. Pro Stringer takes pride in providing stringing equipment that offers users a variety of options to fit their personal needs and preferences. The mounting system does offer choices which is really part of the ethos of Pro Stringer products. With that as an overview, I'll do my best to provide answers to your specific questions.

Mounting time takes approx 45 seconds - 1.5 minutes with the X2. The X6 typically takes 1.5 - 3.5 minutes. Set up time varies depending on surface/platform you are using. In general you are looking at adding another minute for X2 and 2+ minutes for X6. The dismounting process is best when following the sequence we recommend and with the X6 you are looking at approximately a minute and with X2 about half that. Hoping that gives you a sense of the timing involved with setup/mounting/dismounting.

You may have noted I did not comment on the X4. For tennis, while the X4 can be used, we recommend either the X2 or X6. You also asked about which system sells best. I don't have exact figures on sales (I'm on the tech side) but I do know the X4 is the least selected option and X2 and X6 tend to be the best selling mounting options.

The plastic fittings at the head and throat contacts do prevent cosmetic damage to the frame as do the plastic contact points on the side mounts of the X4 and X6.

The huge question here, is in regard to 6 point vs 4 point vs 2 point mounting. A little background. In an effort to create a mounting system to meet the needs of tennis, squash, racquetball and badminton, we had to create versatile system that would be easily configured for each sport. The X4 option was initially conceived as the mounting solution for badminton and while it serves our badminton customers well, it can also be used for tennis, if the user chooses to use it in that context.

There are threads in this forum that discuss the advantages of 2 point vs 6 point mounting. Both of these configurations with our mounting system are completely safe in terms of providing plenty of support to the frame. Neither, properly used, will cause damage to a frame. (IMPORTANT NOTE: The X2 does have a head support that is specifically designed for 2 point mounting. Users can NOT safely remove the side supports from the X4 or X6 and safely string the frame as a two point system. There is NOT enough support at the head for this. The head support for X4 and X6 is different from the X2 and needs to be in order to properly align the frame into the mounting system. The 2 point head support must be used when stringing with two static mounting points.)

With the PS mounting system it's important to note that in addition to the points of static support the pressure foot provides two points of additional support that are direct and variable. So with the X6 system you are getting 6 points of static support and then two additional points of direct support at each pull location, where support is most needed. Likewise with the X2 system receives two points of direct support and then benefits from two additional points of variable direct support. This provides the Pro Stringer X2 system with plenty of support for safely stringing all frames.

Is there an advantage to getting the X6 over the X2? It depends on what is important to you. It gets back to the ethos of giving users options to fit their needs and preferences. The X2 is faster to mount. The X2 also offers a more open area under the string bed because there are no crossbars to get in the way when weaving. With X2 the frames are held securely and safely during the stringing process. The X2 does allow the frame to flex a bit more during the stringing process than the X6, but due to extra points of variable support we might suggest the PS X2 system is more supportive than traditional 2 point mounting systems. If you want a mounting system that is incredibly robust and reduces as much flex as possible during stringing, then the X6 fulfills that criteria quite nicely. Pro Stringer's founder is a former touring professional and his preference is the X6. Pro Stringer's lead engineer chooses to use the X6. Pro Stringer's lead product tester, who strings the highest volume of the team, uses the X2 in his stringing business and has literally strung hundreds of racquets with zero damage to any frame.

Please post any follow up questions and I will be happy to respond.
 
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Hi thebigz and thank you for asking some really good questions about the PS mounting system. Pro Stringer takes pride in providing stringing equipment that offers users a variety of options to fit their personal needs and preferences. The mounting system does offer choices which is really part of the ethos of Pro Stringer products. With that as an overview, I'll do my best to provide answers to your specific questions.

Mounting time takes approx 45 seconds - 1.5 minutes with the X2. The X6 typically takes 1.5 - 3.5 minutes. Set up time varies depending on surface/platform you are using. In general you are looking at adding another minute for X2 and 2+ minutes for X6. The dismounting process is best when following the sequence we recommend and with the X6 you are looking at approximately a minute and with X2 about half that. Hoping that gives you a sense of the timing involved with setup/mounting/dismounting.

You may have noted I did not comment on the X4. For tennis, while the X4 can be used, we recommend either the X2 or X6. You also asked about which system sells best. I don't have exact figures on sales (I'm on the tech side) but I do know the X4 is the least selected option and X2 and X6 tend to be the best selling mounting options.

The plastic fittings at the head and throat contacts do prevent cosmetic damage to the frame as do the plastic contact points on the side mounts of the X4 and X6.

The huge question here, is in regard to 6 point vs 4 point vs 2 point mounting. A little background. In an effort to create a mounting system to meet the needs of tennis, squash, racquetball and badminton, we had to create versatile system that would be easily configured for each sport. The X4 option was initially conceived as the mounting solution for badminton and while it serves our badminton customers well, it can also be used for tennis, if the user chooses to use it in that context.

There are threads in this forum that discuss the advantages of 2 point vs 6 point mounting. Both of these configurations with our mounting system are completely safe in terms of providing plenty of support to the frame. Neither, properly used, will cause damage to a frame. (IMPORTANT NOTE: The X2 does have a head support that is specifically designed for 2 point mounting. Users can NOT safely remove the side supports from the X4 or X6 and safely string the frame as a two point system. There is NOT enough support at the head for this. The head support for X4 and X6 is different from the X2 and needs to be in order to properly align the frame into the mounting system. The 2 point head support must be used when stringing with two static mounting points.)

With the PS mounting system it's important to note that in addition to the points of static support the pressure foot provides two points of additional support that are direct and variable. So with the X6 system you are getting 6 points of static support and then two additional points of direct support at each pull location, where support is most needed. Likewise with the X2 system receives two points of direct support and then benefits from two additional points of variable direct support. This provides the Pro Stringer X2 system with plenty of support for safely stringing all frames.

Is there an advantage to getting the X6 over the X2? It depends on what is important to you. It gets back to the ethos of giving users options to fit their needs and preferences. The X2 is faster to mount. The X2 also offers a more open area under the string bed because there are no crossbars to get in the way when weaving. With X2 the frames are held securely and safely during the stringing process. The X2 does allow the frame to flex a bit more during the stringing process than the X6, but due to extra points of variable support we might suggest the PS X2 system is more supportive than traditional 2 point mounting systems. If you want a mounting system that is incredibly robust and reduces as much flex as possible during stringing, then the X6 fulfills that criteria quite nicely. Pro Stringer's founder is a former touring professional and his preference is the X6. Pro Stringer's lead engineer chooses to use the X6. Pro Stringer's lead product tester, who strings the highest volume of the team, uses the X2 in his stringing business and has literally strung hundreds of racquets with zero damage to any frame.

Please post any follow up questions and I will be happy to respond.
Thank you both James and Sardines for this detailed information that I couldn't figure out searching everywhere else on the internet.

To clarify what you mean exactly by the variable support on the X2, is that describing the plastic top pieces that gets screwed down to the frame at the top making additional contact with the frame?

My only concern was that the cosmetic damage in the mounting points I have experienced with traditional budget 2 point mounting drop weights, but I never found they were structurally unsafe per say and I'm not worried about that with the PS X2 either. I had to use pieces I cut out from leather grips as pads to prevent frame from having direct contact with the metal pole that the lock down pieces gets screw on to, but they get chewed through after a number of string jobs and hasn't solved the problem 100% of the time, while it mostly prevents it on most frames I strung.

It's interesting to hear that the X4 was not designed with tennis in mind and X2 and X6 are the more recommended set up, since I was looking at it as possibly being having a balanced of speed and if it offer most of the benefits of the X6.

It seems like for my needs the X2 would be better actually and more affordable to get into. I appreciate the speed and also the extra mounting actually makes it a bit more difficult to string crosses from side grommets access alignment and also extra bars under. My friend strings high volume for the Texas team and he actually prefers using 2 points despite having access to Wilson Baiardo. I would be stringing mostly from 1-4 frames at a time that aren't the same frames usually since I often get different frames to test and review. So I am wary of the extra times added from set up/take down and adjusting for grommets holes to mount different frames. Traveling isn't the main use case right now but I might start to do more of that in the coming years if I get this. The module X2 does look a lot more secure than the 2 point mounting from pro stringers before. It never looked that enjoyable to string at home(probably 90% of my use case now) with which is why I never looked into it as much.
 
Thank you both James and Sardines for this detailed information that I couldn't figure out searching everywhere else on the internet.

To clarify what you mean exactly by the variable support on the X2, is that describing the plastic top pieces that gets screwed down to the frame at the top making additional contact with the frame?
Xenforo prevents wp picture links so you will have to click on this to see the different head mounts
https://pro-stringer.com/wp-content/uploads/2025/03/6.webp

https://pro-stringer.com/wp-content/uploads/2025/03/7-1024x576.webp

The 4 and 6 use a different head mount. I travel with the X2 head mount because of flexibility of choice. Because of that, the X4 arms are just adding added support.

My only concern was that the cosmetic damage in the mounting points I have experienced with traditional budget 2 point mounting drop weights, but I never found they were structurally unsafe per say and I'm not worried about that with the PS X2 either. I had to use pieces I cut out from leather grips as pads to prevent frame from having direct contact with the metal pole that the lock down pieces gets screw on to, but they get chewed through after a number of string jobs and hasn't solved the problem 100% of the time, while it mostly prevents it on most frames I strung.
Well I've used the X2 and X6 with the plastic mounts and don't see any damage to our 14 frames.
It's interesting to hear that the X4 was not designed with tennis in mind and X2 and X6 are the more recommended set up, since I was looking at it as possibly being having a balanced of speed and if it offer most of the benefits of the X6.

It seems like for my needs the X2 would be better actually and more affordable to get into. I appreciate the speed and also the extra mounting actually makes it a bit more difficult to string crosses from side grommets access alignment and also extra bars under. My friend strings high volume for the Texas team and he actually prefers using 2 points despite having access to Wilson Baiardo. I would be stringing mostly from 1-4 frames at a time that aren't the same frames usually since I often get different frames to test and review. So I am wary of the extra times added from set up/take down and adjusting for grommets holes to mount different frames. Traveling isn't the main use case right now but I might start to do more of that in the coming years if I get this. The module X2 does look a lot more secure than the 2 point mounting from pro stringers before. It never looked that enjoyable to string at home(probably 90% of my use case now) with which is why I never looked into it as much.
 
Thank you both James and Sardines for this detailed information that I couldn't figure out searching everywhere else on the internet.

To clarify what you mean exactly by the variable support on the X2, is that describing the plastic top pieces that gets screwed down to the frame at the top making additional contact with the frame?

My only concern was that the cosmetic damage in the mounting points I have experienced with traditional budget 2 point mounting drop weights, but I never found they were structurally unsafe per say and I'm not worried about that with the PS X2 either. I had to use pieces I cut out from leather grips as pads to prevent frame from having direct contact with the metal pole that the lock down pieces gets screw on to, but they get chewed through after a number of string jobs and hasn't solved the problem 100% of the time, while it mostly prevents it on most frames I strung.

It's interesting to hear that the X4 was not designed with tennis in mind and X2 and X6 are the more recommended set up, since I was looking at it as possibly being having a balanced of speed and if it offer most of the benefits of the X6.

It seems like for my needs the X2 would be better actually and more affordable to get into. I appreciate the speed and also the extra mounting actually makes it a bit more difficult to string crosses from side grommets access alignment and also extra bars under. My friend strings high volume for the Texas team and he actually prefers using 2 points despite having access to Wilson Baiardo. I would be stringing mostly from 1-4 frames at a time that aren't the same frames usually since I often get different frames to test and review. So I am wary of the extra times added from set up/take down and adjusting for grommets holes to mount different frames. Traveling isn't the main use case right now but I might start to do more of that in the coming years if I get this. The module X2 does look a lot more secure than the 2 point mounting from pro stringers before. It never looked that enjoyable to string at home(probably 90% of my use case now) with which is why I never looked into it as much.
I understand your observations and concerns about the cosmetic issues that can occur with 2 point mounting. With the PS X2 mounting system, these types of issues are highly unlikely. The hard plastic mounting pieces are friendly to racquet cosmetics. In our prototype testing period we did have a version that created some slight marks on the frame at the head. We modified the design to correct this issue and have not seen any cosmetic issues since that modification. That said, if the racquet is forced onto the mounts with the mounts extended too far, cosmetic damage could conceivably occur at the head. This scenario is highly unlikely. Also if the plastic support pieces are removed, cosmetic damage of some type would likely occur. Our testing team has not run into any cosmetic issues with current mounting systems nor have we had any reports of cosmetic issues from any of our customers. In other words, no leather pieces needed to protect racquet cosmetics with the PS mounting systems.

I apologize for not being more clear with my “variable points of support” comment. The pressure foot is the piece attached to the tensioning unit that secures it against the frame when pulling tension. (This piece attaches to a rod on the tensioning unit that allows it to measure the tension or pressure being applied.) The pressure foot design allows it to place 2 points of support directly against the frame on each pull, (unless you are using butt cap pulls for the center mains, then those pulls will not have those additional 2 points of support) Because the pressure foot location changes for each pull, the support it’s providing is applied at different locations on the frame. We refer to this support as variable because it moves to the point of the pull each time tension is applied to a string. So our X2 mounting offers 2 static points of support at head and throat with an additional two points of added support that are applied at various locations during the stringing process.

Hope this addresses your questions.
 
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No damage on any of the frames I have strung (mine, my wife's, friend's, etc.) from the X.-6 mount. The only issue with the PS I have had is with the tensioner; when I'm stringing with a super-slick poly (say, Sync), I am occasionally experiencing slippage when approaching the desired tension at the tensioner grip/wheel. The fault is prolly mine, however: invariably it is when I am rushing, and sweating; combined with super slick polys. My current supposition anyhow.
 
@Katzenjammer

If you are experiencing strings slipping it is possible the tension jaws may need to be cleaned. Based on your post I am assuming you are using one of the Pro Stringer Platinum series machines. Here's what you need to do:

1. Looking down at the top of the unit you will see there are two black top covers on the rotational tensioning unit. In your kit you should have received hex wrenches. One of those wrenches will fit the hex screws holding the heads in place. You will want to remove the screws and both of these covers.

2. At this point you will have easier access to the tension jaws for cleaning. They can be cleaned at this stage, but you will need to do so with caution and a gentle touch. You will see a small spring keeping the jaws in place. You want to be careful not to dislodge or have the spring pop out on you while cleaning. For cleaning we recommend using a cloth or shoestring that has been dipped into non-acetone polish remover. (This removes PU buildup better than rubbing alcohol) Gently work it back and forth between the jaws.) Make sure it is not soaked in polish remover, just enough so it is wet, but not dripping. You may also want to get ahold of a soft metal bristled brush. Something with brass bristles. These can be found sometimes in painting or plumbing sections of hardware stores. A stiff nylon also works. These can help remove stubborn buildup easier.

3. The other option is to remove the tension jaws from the head for cleaning. This can be a little bit tricky, but it does make the cleaning process a bit easier. To accomplish this, once the black tension jaw covers are removed, you will see a small spring. Remove this spring being careful not to stretch it out or lose it. Once spring is removed and safely set aside, you can lift out the tension jaws for cleaning. Once clean, reinsert the jaws, then pop the spring back into place. Press jaws a few times to make sure spring is loaded and working properly. Next replace jaw covers. (Note: these are different sizes. The larger sits on the higher post)

Hope this helps.
 
@Katzenjammer

If you are experiencing strings slipping it is possible the tension jaws may need to be cleaned. Based on your post I am assuming you are using one of the Pro Stringer Platinum series machines. Here's what you need to do:

1. Looking down at the top of the unit you will see there are two black top covers on the rotational tensioning unit. In your kit you should have received hex wrenches. One of those wrenches will fit the hex screws holding the heads in place. You will want to remove the screws and both of these covers.

2. At this point you will have easier access to the tension jaws for cleaning. They can be cleaned at this stage, but you will need to do so with caution and a gentle touch. You will see a small spring keeping the jaws in place. You want to be careful not to dislodge or have the spring pop out on you while cleaning. For cleaning we recommend using a cloth or shoestring that has been dipped into non-acetone polish remover. (This removes PU buildup better than rubbing alcohol) Gently work it back and forth between the jaws.) Make sure it is not soaked in polish remover, just enough so it is wet, but not dripping. You may also want to get ahold of a soft metal bristled brush. Something with brass bristles. These can be found sometimes in painting or plumbing sections of hardware stores. A stiff nylon also works. These can help remove stubborn buildup easier.

3. The other option is to remove the tension jaws from the head for cleaning. This can be a little bit tricky, but it does make the cleaning process a bit easier. To accomplish this, once the black tension jaw covers are removed, you will see a small spring. Remove this spring being careful not to stretch it out or lose it. Once spring is removed and safely set aside, you can lift out the tension jaws for cleaning. Once clean, reinsert the jaws, then pop the spring back into place. Press jaws a few times to make sure spring is loaded and working properly. Next replace jaw covers. (Note: these are different sizes. The larger sits on the higher post)

Hope this helps.

Many thanks! :) I have the PSX tensioner, so the same above applies? I sort of figured the tensioner mechanism hadn't changed between these various models.
 
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Just a suggestion @James_PS Rubin/Bryan, but perhaps these maintenance tips should be on YT for users, especially step 3? Out of warranty repairs require sending the units in, so a home-fix solution would be great for customers.
@Katzenjammer

If you are experiencing strings slipping it is possible the tension jaws may need to be cleaned. Based on your post I am assuming you are using one of the Pro Stringer Platinum series machines. Here's what you need to do:

1. Looking down at the top of the unit you will see there are two black top covers on the rotational tensioning unit. In your kit you should have received hex wrenches. One of those wrenches will fit the hex screws holding the heads in place. You will want to remove the screws and both of these covers.

2. At this point you will have easier access to the tension jaws for cleaning. They can be cleaned at this stage, but you will need to do so with caution and a gentle touch. You will see a small spring keeping the jaws in place. You want to be careful not to dislodge or have the spring pop out on you while cleaning. For cleaning we recommend using a cloth or shoestring that has been dipped into non-acetone polish remover. (This removes PU buildup better than rubbing alcohol) Gently work it back and forth between the jaws.) Make sure it is not soaked in polish remover, just enough so it is wet, but not dripping. You may also want to get ahold of a soft metal bristled brush. Something with brass bristles. These can be found sometimes in painting or plumbing sections of hardware stores. A stiff nylon also works. These can help remove stubborn buildup easier.

3. The other option is to remove the tension jaws from the head for cleaning. This can be a little bit tricky, but it does make the cleaning process a bit easier. To accomplish this, once the black tension jaw covers are removed, you will see a small spring. Remove this spring being careful not to stretch it out or lose it. Once spring is removed and safely set aside, you can lift out the tension jaws for cleaning. Once clean, reinsert the jaws, then pop the spring back into place. Press jaws a few times to make sure spring is loaded and working properly. Next replace jaw covers. (Note: these are different sizes. The larger sits on the higher post)

Hope this helps.

I have had the K insert break under load once before, using the X2. No damage to paint or racquet and it was on the last pull anyways.
I understand your observations and concerns about the cosmetic issues that can occur with 2 point mounting. With the PS X2 mounting system, these types of issues are highly unlikely. The hard plastic mounting pieces are friendly to racquet cosmetics. In our prototype testing period we did have a version that created some slight marks on the frame at the head. We modified the design to correct this issue and have not seen any cosmetic issues since that modification. That said, if the racquet is forced onto the mounts with the mounts extended too far, cosmetic damage could conceivably occur at the head. This scenario is highly unlikely. Also if the plastic support pieces are removed, cosmetic damage of some type would likely occur. Our testing team has not run into any cosmetic issues with current mounting systems nor have we had any reports of cosmetic issues from any of our customers. In other words, no leather pieces needed to protect racquet cosmetics with the PS mounting systems.

I apologize for not being more clear with my “variable points of support” comment. The pressure foot is the piece attached to the tensioning unit that secures it against the frame when pulling tension. (This piece attaches to a rod on the tensioning unit that allows it to measure the tension or pressure being applied.) The pressure foot design allows it to place 2 points of support directly against the frame on each pull, (unless you are using butt cap pulls for the center mains, then those pulls will not have those additional 2 points of support) Because the pressure foot location changes for each pull, the support it’s providing is applied at different locations on the frame. We refer to this support as variable because it moves to the point of the pull each time tension is applied to a string. So our X2 mounting offers 2 static points of support at head and throat with an additional two points of added support that are applied at various locations during the stringing process.

Hope this addresses your questions.
 
Just a suggestion @James_PS Rubin/Bryan, but perhaps these maintenance tips should be on YT for users, especially step 3? Out of warranty repairs require sending the units in, so a home-fix solution would be great for customers.


I have had the K insert break under load once before, using the X2. No damage to paint or racquet and it was on the last pull anyways.
Interesting. Thank you for sharing. Was the K insert that broke being used on the X2 proper or was it using X2 head with X4 side supports? (Have you ever used a mounting setup with the X2 head plus the X4 support bars? If so, how often?) Thank you for the suggestion on the video. We are currently working on building up and enhancing the video support side of things so your suggestion is noted and appreciated!
 
X2 head. No sides. It kept popping out when I stored it so I used a thin double sided tape to secure it. Then one day, right at the last pull I noticed it was almost broken into 2 pieces Fortunately it held for the knot!
The X2 head with the #1 side bars is my "light" travel kit, which is 70-80% of the time, since I carry other stuff as well in my cabin luggage. Only when I know I'm going to airports that don't weigh cabin luggage do I bring the X6.
Interesting. Thank you for sharing. Was the K insert that broke being used on the X2 proper or was it using X2 head with X4 side supports? (Have you ever used a mounting setup with the X2 head plus the X4 support bars? If so, how often?) Thank you for the suggestion on the video. We are currently working on building up and enhancing the video support side of things so your suggestion is noted and appreciated!
 
@Sardines The K adapter popping out issue was found in early versions. You must be an early adopter. The fittings are tighter in the newer versions and it’s frankly a chore to get them to come out.

We are going to explore and test the setup you are using with the X2 head, 2 side support bars and K adapter. The system was not tested with this configuration so I do not know if that contributed to the K adapter cracking. It’s good to know users are trying this setup so we can test it. TY for your feedback. And to follow up, we will make a video demonstrating how to clean tension jaws…it’s officially in the queue.
 
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@Sardines I consulted our lead engineer and he indicated the setup you are using with the x2 head and cross supports should be avoided. I’ll post his comment below. It confirms my suspicion that the K adapter may have been weakened with the setup you described using. I realize you were using X2 as designed when it broke, but I believe it may have been previously weakened before the failure occurred.

“Using RB2 head with #1 cross bar is not a good idea. Results are unpredictable and definitely not good for the racket frame.

Practically it creates 2 stringbed levels. One being a triangle shaped lever formed between the K-type ratcheted support and the crossbars swiveling support. The second one is between the cross bar swiveling supports a the RB2 head.These misalignments are biggest when the racket beam is thin. When misaligned, then there can be big tension build up in the K-type support.
The string bed tries to align the 2 different string levels. The biggest tension build up is when the stringing is completed but the racket is still fully mounted, just before loosening it in the mounting system.”
 
@Sardines The K adapter popping out issue was found in early versions. You must be an early adopter. The fittings are tighter in the newer versions and it’s frankly a chore to get them to come out.

We are going to explore and test the setup you are using with the X2 head, 2 side support bars and K adapter. The system was not tested with this configuration so I do not know if that contributed to the K adapter cracking. It’s good to know users are trying this setup so we can test it. TY for your feedback. And to follow up, we will make a video demonstrating how to clean tension jaws…it’s officially in the queue.
I was told I had the first one delivered. And I was solely using the X2 only on the PS2, when it cracked. It had nothing to do with the 4/6. Interesting about about alignment with the X2 mount. I did measure it with a digital caliper to see if there is a difference before doing it. So the X2 mount head is structurally only for 2 pt, and can't be used in 4 or 6 pt?
 
I was told I had the first one delivered. And I was solely using the X2 only on the PS2, when it cracked. It had nothing to do with the 4/6. Interesting about about alignment with the X2 mount. I did measure it with a digital caliper to see if there is a difference before doing it. So the X2 mount head is structurally only for 2 pt, and can't be used in 4 or 6 pt?
Yes, you are correct. According to the mounting system designer, who is also the lead engineer, the X2 mount head is only intended for the X2 setup. It is not recommended to be used in any other configuration.
 
Cool. I did try to look at the plane measurements to see if there is a huge difference with measurements.
These misalignments are biggest when the racket beam is thin. When misaligned, then there can be big tension build up in the K-type support.
The string bed tries to align the 2 different string levels. The biggest tension build up is when the stringing is completed but the racket is still fully mounted, just before loosening it in the mounting system.”
Question what constitutes thin racket beam? Badminton, squash or tennis thin? In mm if possible?
 
When adding side supports with the x2 head, misalignment is occurring regardless of beam width. I can not state more clearly that it is not recommended.

The two point system (X2) is designed to provide proper alignment and safe and accurate stringing using correct parts and following set up instructions.

The X4 & X6 systems consist of different components and notably a different head piece. These components allow proper alignment and accurate stringing when following set up instructions.

We strongly suggest using the mounting systems as designed.
 
I understand your observations and concerns about the cosmetic issues that can occur with 2 point mounting. With the PS X2 mounting system, these types of issues are highly unlikely. The hard plastic mounting pieces are friendly to racquet cosmetics. In our prototype testing period we did have a version that created some slight marks on the frame at the head. We modified the design to correct this issue and have not seen any cosmetic issues since that modification. That said, if the racquet is forced onto the mounts with the mounts extended too far, cosmetic damage could conceivably occur at the head. This scenario is highly unlikely. Also if the plastic support pieces are removed, cosmetic damage of some type would likely occur. Our testing team has not run into any cosmetic issues with current mounting systems nor have we had any reports of cosmetic issues from any of our customers. In other words, no leather pieces needed to protect racquet cosmetics with the PS mounting systems.

I apologize for not being more clear with my “variable points of support” comment. The pressure foot is the piece attached to the tensioning unit that secures it against the frame when pulling tension. (This piece attaches to a rod on the tensioning unit that allows it to measure the tension or pressure being applied.) The pressure foot design allows it to place 2 points of support directly against the frame on each pull, (unless you are using butt cap pulls for the center mains, then those pulls will not have those additional 2 points of support) Because the pressure foot location changes for each pull, the support it’s providing is applied at different locations on the frame. We refer to this support as variable because it moves to the point of the pull each time tension is applied to a string. So our X2 mounting offers 2 static points of support at head and throat with an additional two points of added support that are applied at various locations during the stringing process.

Hope this addresses your questions.
Great response. Thanks!
 
And just when you think 600g doesn't matter, it does!
I just flew internationally from NRT to BKK and for the first time ever, they decided to weigh the cabin luggage. So I had the Cybex @ 5.5kg in a 1.8kg roller hardcase with my computer and accessories. It came up to 11.4kg, and the counter staff said it's over 10kg per piece and not allowed. I'm like, err I flew with this here multiple times and this is the first time I've been weighed. They also weighed my 2nd piece and balked that is was over 10.2kg. I'm like, I just flew in on UA and there's no weight limit, just dimensions, and this is a Star Alliance biz class flight! Argued with the ground staff, then got the manager involved and showed I came from the US, which they then insisted my bags can't be over 10kg. So I pulled out the 600g of the X4 arms and shoved it in my pockets. All 10kg now!
Air travel nowadays!
 
The new prototype station I guess. Great for mobile stringers at remote tournaments, but I personally would not fly with one, even if I have the luggage space.
 
For those who may have issues with the touch screen being less sensitive at the bottom, this thread may have the solution for you:

https://tt.tennis-warehouse.com/index.php?threads/some-different-voice-for-pro-stringer-cybex.792934/

Edit: I will be testing firmware V2.0.15, which rearranges the menu to alleviate the issue.
For those who follow this thread about the screen response and refresh rate, the above affiliate of Pro Stringer, posted what is probably a "counter" to the criticism about the screen performance. I found it when I played the video off TT from this post. From what I see, that is not firmware V2.0.15, since the menus are below. It is a fair representation of my experience with the Cybex. And you can tell it is a brand new machine cos the screen protector is still unpeeled.
 
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