Racquet Finder issue?

Discussion in 'TW Questions/Comments' started by rk_sports, Jul 7, 2015.

  1. rk_sports

    rk_sports Hall of Fame

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    I'm trying to search for racquets with these specs --
    Headsize: 95-100
    Weight: 280-315
    Stiffness: <70

    How do I do this via Racquet Finder? Is it possible?

    Here is what I got .. which is utterly useless!
    [​IMG]
     
    #1
  2. DrumWizOHBD

    DrumWizOHBD Semi-Pro

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    I believe you must enter the weight in Ounces. 280-315g is about 9.8-11.2oz
     
    Attila_the_gorilla likes this.
    #2
  3. rk_sports

    rk_sports Hall of Fame

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    ah duh! thank ya!
     
    #3
  4. grhcan99

    grhcan99 Rookie

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    Also, this returns racquets that are no longer available in TW (File not found) even if you have checked "Current Models Only. Kinda annoying, and muddies the results. I really like this tool. Wish this could be fixed. Thanks.
     
    #4
  5. NuBas

    NuBas Hall of Fame

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    To be honest that function doesn't work so well the times I have tried it even when putting everything in.
     
    #5
  6. grhcan99

    grhcan99 Rookie

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    Still waiting for TW to fix this tool. Hey, if you don't have the time to update the database, send all racquet info to me and give me access and rights to update your database. I'll do it myself :)
     
    #6
  7. mark b.

    mark b. Rookie

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    Bravo. I use this tool religiously as my past four racquets have all been a similar spec. When most of what you see is no longer available, it makes you want to go look to purchase elsewhere.
    Some of the newest frames do not show up in search. Disappointing.
     
    #7
  8. grhcan99

    grhcan99 Rookie

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    I rely on this too a lot too whether for myself or when trying to help other people in their search for the right racquet. This issue has been reported a long time now by different people and I can't remember seeing any response from TW. I love TW and have very good experience with their customer support staff. But I just wonder why TW is silent about this.
     
    #8
  9. TW Staff

    TW Staff Administrator

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    We hear ya! It is definitely a work in progress. We are currently working on updating it. I am following up with our programming now as I think I can get the "current models" only search updated.

    Hang tight!

    Brittany, TW
     
    #9
  10. grhcan99

    grhcan99 Rookie

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    Thanks Britanny. If this gets fixed I promise never to look at any tennis sites anymore. I will remain a TW fan forever :)
     
    #10
  11. TW Staff

    TW Staff Administrator

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    Alright, "current racquets" should be completely updated in racquet finder. I have updated any missing new racquets and have removed any racquets that are not currently sold on our site.

    I hope this helps for now! If you see any errors, please let me know!

    Thanks,
    Brittany, TW
     
    #11
  12. grhcan99

    grhcan99 Rookie

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    Brittany, you're the best!
     
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  13. mark b.

    mark b. Rookie

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    Thank you Brittany. Much appreciated.
     
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  14. grhcan99

    grhcan99 Rookie

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    Hi TW/Britanny, I was doing a search for 107 sq. in. racquets and when I clicked on "Prince Classic Graphite 107" in the search results it gave me a 404 error. Regards.
     
    #14
  15. TW Staff

    TW Staff Administrator

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    Fixed!

    Thanks,
    Brittany, TW
     
    #15
  16. grhcan99

    grhcan99 Rookie

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    Hi Britanny,

    I have a couple more:

    1. Head Graphene Extreme MP shows up as 404
    2. Yonex VCORE SV 105 shows up as 404. It's no longer available but still shows up in search results.
    3. Entering minimum weight of 12.2 excludes all racquets with stated weight of 12.2 (C10 Pro, Phantom Pro 93P, ProKennex Q Tour 2013, Yonex VCore Pro 97 330, Prince Classic Graphite 107)

    Cheers.
     
    #16
  17. TW Staff

    TW Staff Administrator

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    grhcan99,

    1) Fixed!
    2) We just sold the last racquet of this. Just marked it as not "current" so fixed.
    3) Working on this with our programming. Should be fixed within a day.

    Thanks,
    Brittany, TW
     
    #17
  18. grhcan99

    grhcan99 Rookie

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    Looking really good Britanny. Such an awesome tool. And the Compare feature seems to be working so far.
     
    #18
  19. GeoffHYL

    GeoffHYL New User

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    Could you also fix the max price feature? This doesn't work at all, returns racquets of any price, even above the max price entered.
     
    #19
  20. TW Staff

    TW Staff Administrator

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    GeoffHYL,

    Thanks for the head's up. I have passed it along to our programming department and they are looking into fixing it. Should be fixed in a couple days max!

    Thanks,
    Brittany, TW
     
    #20

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