Racquet Finder issue?

rk_sports

Hall of Fame
#1
I'm trying to search for racquets with these specs --
Headsize: 95-100
Weight: 280-315
Stiffness: <70

How do I do this via Racquet Finder? Is it possible?

Here is what I got .. which is utterly useless!
 
#4
Also, this returns racquets that are no longer available in TW (File not found) even if you have checked "Current Models Only. Kinda annoying, and muddies the results. I really like this tool. Wish this could be fixed. Thanks.
 
#6
Still waiting for TW to fix this tool. Hey, if you don't have the time to update the database, send all racquet info to me and give me access and rights to update your database. I'll do it myself :)
 
#7
Bravo. I use this tool religiously as my past four racquets have all been a similar spec. When most of what you see is no longer available, it makes you want to go look to purchase elsewhere.
Some of the newest frames do not show up in search. Disappointing.
 
#8
I rely on this too a lot too whether for myself or when trying to help other people in their search for the right racquet. This issue has been reported a long time now by different people and I can't remember seeing any response from TW. I love TW and have very good experience with their customer support staff. But I just wonder why TW is silent about this.
 

TW Staff

Administrator
#9
We hear ya! It is definitely a work in progress. We are currently working on updating it. I am following up with our programming now as I think I can get the "current models" only search updated.

Hang tight!

Brittany, TW
 
#10
We hear ya! It is definitely a work in progress. We are currently working on updating it. I am following up with our programming now as I think I can get the "current models" only search updated.

Hang tight!

Brittany, TW
Thanks Britanny. If this gets fixed I promise never to look at any tennis sites anymore. I will remain a TW fan forever :)
 

TW Staff

Administrator
#11
Alright, "current racquets" should be completely updated in racquet finder. I have updated any missing new racquets and have removed any racquets that are not currently sold on our site.

I hope this helps for now! If you see any errors, please let me know!

Thanks,
Brittany, TW
 
#12
Alright, "current racquets" should be completely updated in racquet finder. I have updated any missing new racquets and have removed any racquets that are not currently sold on our site.

I hope this helps for now! If you see any errors, please let me know!

Thanks,
Brittany, TW
Brittany, you're the best!
 
#14
Hi TW/Britanny, I was doing a search for 107 sq. in. racquets and when I clicked on "Prince Classic Graphite 107" in the search results it gave me a 404 error. Regards.
 
#16
Hi Britanny,

I have a couple more:

1. Head Graphene Extreme MP shows up as 404
2. Yonex VCORE SV 105 shows up as 404. It's no longer available but still shows up in search results.
3. Entering minimum weight of 12.2 excludes all racquets with stated weight of 12.2 (C10 Pro, Phantom Pro 93P, ProKennex Q Tour 2013, Yonex VCore Pro 97 330, Prince Classic Graphite 107)

Cheers.
 

TW Staff

Administrator
#17
grhcan99,

1) Fixed!
2) We just sold the last racquet of this. Just marked it as not "current" so fixed.
3) Working on this with our programming. Should be fixed within a day.

Thanks,
Brittany, TW
 

TW Staff

Administrator
#20
GeoffHYL,

Thanks for the head's up. I have passed it along to our programming department and they are looking into fixing it. Should be fixed in a couple days max!

Thanks,
Brittany, TW
 
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