I didn't suggest that Nadal fans were angels. Never said it and if that's what you read into it, then I can see why there's an overall problem. And also, if you can't see the preponderance of Federer fans on this forum, that's a problem too. Not the number of Federer fans - that's not a problem - but the number of Federer fans who gang up to put down Nadal fans. It's there. Pretending that behaviour doesn't exist won't resolve anything and it's a false equivalence to imply that the poo-flinging is equal on both sides.
So you're saying that your only option is to delete the whole post? If so, you are indeed handcuffed and I'm not surprised that there is a problem with the forum. The obvious answer to your question about what action to take, to me, is to give the poster a warning, IN THE POST SO EVERYONE ELSE CAN SEE, that in spite of all the good points said poster has made, name calling and insults will not be tolerated and will result in a ban in the future. It's how teachers and parents operate. Acknowledge the good stuff but put a stop to the bad but again, I think it's important that the admonition is done publicly so that other posters can see what is and isn't acceptable.
First and foremost, do not allow insults. Do not allow posters to call others ****s or idiots or other similar highbrow names. Do not allow other posters to taunt and call me a fangirl and tell me I should go to ************* if I want to say anything nice about Rafa. (All of the above have happened...often, as well as a lot of other crap.)
That alone would elevate the tone of the forum and would be a good start. There are plenty of smart posters who would try to get around that prohibition by using other words and phrases but the moderators are also smart and they can tell if the tone is derogatory and contributes nothing to the discussion except to get others riled up.
Lets quit the subtle jabs, shall we? I created this thread to help. If you feel I'm part of the overall problem, then there's really no reason to post in this one.
I consider myself to be pretty fair, and pretty unbiased. I see crap being flung from both sides. If there is ANY lopsidedness, it's because there are simply less reports from one side as compared to the other. I've already detailed why I can't fix every single post in this forum (it's just not possible), nor do I try to.
I'll say it again: due to transparency issues, you obviously don't see a lot of cleanup going the opposite direction (in your "favor," if you will). There are plenty of nadal fans who gang up on the federer fans, as well. I don't quantify the numbers of fans, I don't have an excel spreadsheet, so I won't make wild claims about the numbers of fans on either "side."
Yes, my only option is to delete the whole post. It's very unpopular for me to edit other peoples' posts, I'm experimenting with it a little more here and there, and I generally leave a note if I do (I think I may have actually accidentally hit the edit button a few times in this thread while attempting to multi-quote by accident, so my apologies if that caused any confusion). When user mods first signed on, the directive was that user content should not be altered. I think I've been around long enough where most people will trust that I'll use my better judgement, but long story short: I favor deletion over editing. The cases where I'll make the exception is (now) in the example I cited above: If a post is largely substantial, and an insult is tacked on at the end (AND the post hasn't been quoted a million times, and thread continuity can be preserved), I'll remove the personal comment and let the thread continue.
I appreciate the suggestion of the, uh... public shaming? However, this is not my style, and I don't think it fits with the style and feel of our community. I will on occasion lock a thread with a citation as to why posted in it, but I feel that the impression that comes across is that I'm a snot/holier than thou because I get to put the last word in, with no arguments. Feels a little too dictator-ish to me, and I'm all for feedback and discussion (as it is probably becoming clear).
As far as what is or isn't acceptable, I agree, it'd be nicer to communicate it more clearly, but I'll have to figure out if it's possible to do this in a tasteful way. I don't want to be seen as a babysitter, I want to be a poster/contributor first, and a moderator second.
I should also note that I am only speaking from the perspective of my role on the board. The admins obviously are able to cast wider nets, and bring the hammer down if they please.
I'm not sure if you've noticed, but I actually
don't allow insults. If they're brought to my attention, they're fixed, and generally speaking, they're fixed quickly. If
you're seeing insults and don't report them... well, I hate to say it, but...
you're part of the problem :twisted: (sorry, it's only fair). But on a serious note, like I mentioned before, if you expect every single instance of **** to disappear overnight, or every insult, you really shouldn't hold your breath. It is not possible, even if we had "staff" 5x the size to do something like this. I'd also imagine the board would be a
much, much worse place if we even attempted this. If we're going to take baby steps, though, and you're willing to work with me, then report insults/instances of "****," etc. I find these just as distasteful (if not more, since I see so much of it) than anyone else.
As far as the other behavior that has been directed towards you, I'm sympathetic to your situation, but understand that people are jerks on the internet, and the best I can do is remove it. If it hurts you personally, I can't prevent it from happening, but I can deal with it after the fact. I hate saying it like this, since it sounds so impersonal, but you need to have a thick skin on the internet in general. IMHO, TTW is a wonderful community overall. There are cancerous posters on the board, but I find them to be the overwhelming minority (albeit a pretty vocal one)...
In any case, I am fully willing to "be tougher," but what I really mean by this is: Report more posts, and you'll see less insults. Really.