little confused as to what exactly is broken. You mean the clamp base broke off? How is that even possible?my babolat star5 locking device of clamps base just perished and all fallen off, I want know where can i buy the replascement parts !!!! Babolat official website message can not be used!!!!
That's the number for our US subsidiary. Outside of the US, you would go through your local Babolat representative or the global headquarters. It sounds like you've reached out to your local representative already. Let me know if you have further questions.i am not in america now !! contact only be done by phone? email OK？
maybe ,i will back to US soon,but i want to know in US where can buy new star5 clamps for replace ?That's the number for our US subsidiary. Outside of the US, you would go through your local Babolat representative or the global headquarters. It sounds like you've reached out to your local representative already. Let me know if you have further questions.
thank you very much!!!! i have purchased the materials !!!I think I understand your problem on the early Star5 They had that problem down in Asia where it is hot and humid. The brake pads were breaking up due to the humidity. Go to a auto brake shop and have them make up new pads. If my memory is right the outer diameter is 3 1/2 inches, the thickness is 1/8 inch. Can't remember the inner diameter. You can measure the "cup" they sit in. Make sure you get the thickness correct. You will find it will be far superior to when your machine was brand new. Hope this helps. What year was the machine make?
You can do what I did when I got my Star 5 and just buy a refurbished tension module. Not the cheapest fix but it was quick and easy.The problem of brake pads has been solved by myself. Unfortunately, now the threader has reported an error SL427 ER:4. How can I solve this problem? In China, the Babolat offical are not interested in my problem.