Return Policy: can I get some help?

Discussion in 'Shoes and Apparel' started by S H O W S T O P P E R !, Jun 16, 2009.

  1. S H O W S T O P P E R !

    S H O W S T O P P E R ! Hall of Fame

    Aug 17, 2008
    In your thredz, stealin ur bukkits
    I just called Reebok to send in my Pump Triple Breaks. The pumps in the heel have both lost traction and now have small punctures in them which cause the pump to not work. They approved my warranty, but I need a bit of help so I don't screw up and waiting 4-6 weeks for Reebok to tell me that I made an error in my return.

    The warranty person told me that this is what I should write down:

    Reebok International

    Attn: Quality Control

    Warranty Number: (censored)

    Dept. Number 1374001

    700 Indian Springs Drive, Lancaster PA, 17601

    What else should I put down? Return address, cell #, name, etc?

    I haven't ever returned a shoe for warranty, so help is appreciated.

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