This is one of my first international transactions, and I think I would like to stay within the U.S after this experience. Here is the short and concise story. I bought 3 prestige pros for $320. money paypal'd on December 3rd (thursday), and was told racquets could go out following day. get email on 4th (friday) saying post office in England is closed, and racquets will go out on monday the 7th. get email on 7th saying he didn't have the correct box, and he obtained it so they would go out on the 8th. I email on the 9th asking if they were shipped. I get this response: fromtennispro19 toMatt H. dateWed, Dec 9, 2009 at 5:27 PM subjectRe: Prestiges hide details Dec 9 (12 days ago) Yes Matt, they said it should be between a week to two, more likey to be about 10 days. I think there is a tracking number on the receipt I have at home. I will be back there tomorrow so will send you the number. What's ur name on tt? Sent using BlackBerry® from Orange I wait until December 20th. No racquets. Send mmail to request that tracking number. The response I got: fromtennispro19 toMatt H. dateSun, Dec 20, 2009 at 7:36 PM subjectIMG00124-20091221-0029.jpg hide details Dec 20 (1 day ago) Hey Matt, First of all I want to apologise for my lack of cantact, my internet has been down and so its been hard. Basically I left the rackets with some one from my office to post, I left them enough postage money but they packaged them in a box what put the shipping cost up to £50, they did not have enough cash with them so send the rackets as 3 individual packages. They didn't call me to let me know so I have been non the wiser but its my fault and I'm sorry. There is no tracking number on them. With the postal strikes we have had here recently, been hectic they said u should be expecting them after mas. I am really sorry about this and will gave you some kind of compensation for the trouble. I've attached a picture of the postage receipt as proof that ehy have been sent. I am so sorry for this mate. Sent using BlackBerry® from Orange My only problem, and I will post the picture if needed, is that the date on the receipt is 12/18/09. This means when I asked for confirmation on the 9th if they were shipped, I was not told the truth. I'm also not the biggest fan of the "my internet has been down" line, because as you can see the emails were from a smartphone, not a computer. That, and access to email is pretty easy. Pretty tough to go 10 days without access of any kind. This is not meant to bash the guy because communication has been decent, but the bottom line is it's been almost 3 weeks with nothing to show for the money i sent.