As someone who works in mental health, has a degree in counseling and 10+ years experience in the field, the media needs to be a better at how they address players. Reporters need to no ask the same questions over and over again, and need to be better at phrasing things. People with mental illness and depression do not always communicate well, and have a hard time speaking up for themselves in ways that are considered "appropriate" by society. Osaka has been open about her struggles, and the root of them, and people need to make the effort to show empathy and try to compromise and meet her and other athletes with similar struggles at a comfortable middle. she is at least trying, which is more than a lot of people with Depression do.
However there is a flip side of that. I went through serious depression about 10 years ago after getting out of an abusive relationship. I had to learn the lesson that not everyone was the abuser and I had to learn to manage my triggers and communicate better what upsets me and what I need when I am not in a good place. Its all about communication. I think Naomi is struggling with that and doesn't really have solid mental health support on her team to help her negotiate this. I had to learn to communicate and I had to be willing to do the work to put myself back together and manage my situation. Its both sides. Naomi deserves love, understanding, compassion and a solid support system. She also needs to work with her support system to get herself in a place where she feels comfortable and safe. Thats hard to do, especially when shes a media sensation and one of the best tennis players in the world.
I would hope, if she doesn't feel comfortable directly talking to the tour, she can at least find someone who she feels will advocate her point and come to some sort of compromise. The media needs sensitivity training, and I think often times players have no actual training themselves for how to deal with yelling reporters. I say training because there is no better word I can think of, there is no inherent skill, well you can be naturally charismatic but that even has its limits. Naomi is definitely not a type like Serena, Sharapova, Konta...etc who can shade the media and clap back confidently. Shes not that person. but she needs to find a technique that will work for her, whatever it is, because in life there are always going to be times you need to address things that make you feel down triggered and trapped.
I hope Naomi can find someone to talk to to help her come up with ways to cope when it gets bad, thats what drove me to a therapist. She clearly is in a place where she is not sure what to do. She needs a team to help her. Clearly she wasn't advised or helped before now if she's been feeling this way for 3 years...or if she was it was clearly not a good therapeutic relationship and she needs to seek one. Shes a beautiful young woman, it would be a shame for the sport to lose her.