Could you please give me the email address to send an inquiry to TW about a recent order? Also, how long does it usually take to get a response? I usually like to deal with customer service type situations by phone, but I live with only a cellular line and I'm just about out of minutes. EDIT: Nevermind. I just checked the email address I have on file with TW and they responded to that address instead of the one that I sent to original email from. No problems here.