String Break during Restring

[N23]

Took my sticks to the local sports shop to have them restring quickly/next day turnaround. Want to use my personal string instead of what they sell as I want greater choices or whatnot. Brought them Tourna Quasi Gut Armor 16 and strung at 55lbs. The store manager calls me and said when he pulled it on the machine that the string broke. Now I'm not upset a string broke or that I won't be able to have it with personal preference (he offered to restring it with someone they have and at a similar price point). What irked me is that he said to never buy a string from a warehouse as you don't know how long that item has been sitting in the warehouse. Huh? Like the product they sell there at a big box sporting goods store moves faster than string sold specifically from a tennis place? Maybe I'm just ranting but whatever.

 

[SpinToWin]

*ahem* I call bull*****

 

[Irvin]

Took my sticks to the local sports shop to have them restring quickly/next day turnaround. Want to use my personal string instead of what they sell as I want greater choices or whatnot. Brought them Tourna Quasi Gut Armor 16 and strung at 55lbs. The store manager calls me and said when he pulled it on the machine that the string broke. Now I'm not upset a string broke or that I won't be able to have it with personal preference (he offered to restring it with someone they have and at a similar price point). What irked me is that he said to never buy a string from a warehouse as you don't know how long that item has been sitting in the warehouse. Huh? Like the product they sell there at a big box sporting goods store moves faster than string sold specifically from a tennis place? Maybe I'm just ranting but whatever.

Trust me the strings come from the same place. But you're lucky what he offered you was fair. When someone brings me strings I take as much care of what they bring me as I do with any of the strings I offer. (Knock on wood) I have never messed up anyone's string yet but if it broke during string I make sure the customer knows I wont charge them labor but I am not going to replace the string either. Here is anther point, the store pays a lot less for the same string to buy from TW than what you pay TW. So the strore is actually making less money when you bring in a string for them to use. They want your business but they also want the part you went to TW for too. Hence they (may) want you to think their string is superior to TW's strings even though they come in the same package.

 

[V1_Classic]

Might be time to consider buying a stringer and restringing your own sticks. Trust me, it's easier than you probably think.

 

[McLovin]

Not to mention that the shelf life of a string (regardless of construction) should be 15-20 years, assuming they're not exposed to direct sunlight & extreme heat/arid conditions.

Obviously gut needs to be sealed or it will dry out, but I've got synthetics & polys sitting in my basement for 8+ years that still string up & play fine.

 

[Valjean]

Interesting that a manager should find so much empathy for you over what he did; do you suppose it actually happened? Sometimes they just screw with the tension, then blame your string, in order to make sales later, and not have it possibly get around that there are better strings available than they have in.

*Never* underestimate capitalism in the stringing end of things when it's so depended on to bring in repeat (and, new) business...