string

acedu

Rookie
i recieved a reel of prince synthetic gut and it came tangled and it seems it starts from the beginning so its not fixable what should i do about it TW?
 

Stan

Professional
Cmon. Do you really expect anyone to believe that string can not be untangled? Work at it. I bet you could do it if your life were hanging in the balance, couldn't you? Otherwise fishing for something free isn't a bad idea, but it's hardly "an urgent case."
 

diredesire

Adjunct Moderator
All i can say is that it goes on untangled (it would be very difficult to tangle it onto a reel ;)) chances are one strand was stuck through a hole to hold it "cleanly" during shipping, and it got bumped out of it's hole. Find this offending thread, and untangle it. I imagine after that, the whole reel will be fine.

Good luck.
 

diredesire

Adjunct Moderator
acedu said:
this is an urgent case because i need the string but its not possible to untangle it.

Btw: "urgent" cases will be responded to 95%-100% of the time by phone. If you have a pressing matter you can get a response within a few minutes (toll-free if you live in the U.S.) by calling TW. They're pretty good about their responses, too.
 

acedu

Rookie
thanks for the help but untangling it if possible would take forever. plus i didnt pay 60 bucks to get this not to be a complainer lol
 

DANMAN

Professional
My last reel of PSGD from TW came in a cracked plastic reel container and the string was impossible to pull off the reel as one would ordinarily do. I was forced to cut the plastic reel with a razor knife and hold the coil of string in my hand. I first twist tied the string, but that was a pain. I then lifted the turntable off my X-ST and placed the string around the support post. I now have to unravel it as I need it. What a pain!
 
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