TT ADMINS: Pro Match Results Section / Tapatalk

[TennisLovaLova]

Dear TT Webmaster,

I use Tapatalk app for Iphone and the Pro Match Results section never opens in app
when I try to open it in app, it launches Safari and then I have to login in the browser.
I dont think I'm the only one to experience this...

Is there any way you could solve this by granting in app access to that specific section?

TIA and have a nice day.

TLL

 

[TennisLovaLova]

Seriously... No answer? Uso is starting soon please do something!

 

[TW Staff]

TennisLovaLova,

I have forwarded your request to our IT department as I am not sure what the problem is.

Brittany, TW

 

[TennisLovaLova]

The problem is quite simple: the pro results section doesnt launch in app.
When you click on it, it opens in a safari window instead of opening directly in tapatalk app

Tx

 

[diredesire]

The problem is quite simple: the pro results section doesnt launch in app.
When you click on it, it opens in a safari window instead of opening directly in tapatalk app

Tx

I understand your frustration, but the issue is the solution, not the problem.. Give the IT dept some time to look into it.

Edit: Which version of tapatalk are you on? I'm on tapatalk 4 on Android, and it's opening fine. You might also want to check out your default app settings. You might want to include your phone model/OS (and version) and tapatalk revisions. It would make the fix come around a little quicker.

 

[TennisLovaLova]

Ok
I use an iphone 4s with IOS 6.1.3
with the latest tapatalk version, updated of course

 

[diredesire]

I'm unable to get more info on this, I just downloaded tapatalk on my i4S and checked it out. I'm not loading anything on that page. It looks like the header for match results is forwarding to the actual sub-forum, and that link may be bad, or something. I don't have higher privileges to see why that header/forum is different... any luck from IT standpoint, TW Staff?

Android still working OK.

 

[TennisLovaLova]

I'm unable to get more info on this, I just downloaded tapatalk on my i4S and checked it out. I'm not loading anything on that page. It looks like the header for match results is forwarding to the actual sub-forum, and that link may be bad, or something. I don't have higher privileges to see why that header/forum is different... any luck from IT standpoint, TW Staff?

Android still working OK.

Exactly. When you click on the Results section a blank page with no threads at all appears.
In the previous tapatalk version, it automatically opened a new safari page and you had to log in to post/view content.

Now it is simply not working!

 

[diredesire]

Exactly. When you click on the Results section a blank page with no threads at all appears.
In the previous tapatalk version, it automatically opened a new safari page and you had to log in to post/view content.

Now it is simply not working!

I saw there's a "globe" icon in the top right corner, which seems to imply an external link, but when I try the same on the forum (hover link), it's a normal forum link. I wonder if there's an issue with default app for that link type for some reason

Edit: Found some other people complaining about the same thing(s):
https://support.tapatalk.com/threads/forum-showing-empty-screen.19950/
http://forums.mightycarmods.com/showthread.php?28546-Tapatalk-blank-pages
http://forum.xda-developers.com/showthread.php?t=1795994

Seems like it's a taptalk issue, I installed/loaded up TTW from scratch, so I have a feeling it isn't an imported setting issue. Try to remove and re-add TTW, but other than that it looks like a Tapatalk on IOS issue, not sure there's anything TTW IT can do at this point

 

[TennisLovaLova]

I saw there's a "globe" icon in the top right corner, which seems to imply an external link, but when I try the same on the forum (hover link), it's a normal forum link. I wonder if there's an issue with default app for that link type for some reason

Edit: Found some other people complaining about the same thing(s):
https://support.tapatalk.com/threads/forum-showing-empty-screen.19950/
http://forums.mightycarmods.com/showthread.php?28546-Tapatalk-blank-pages
http://forum.xda-developers.com/showthread.php?t=1795994

Seems like it's a taptalk issue, I installed/loaded up TTW from scratch, so I have a feeling it isn't an imported setting issue. Try to remove and re-add TTW, but other than that it looks like a Tapatalk on IOS issue, not sure there's anything TTW IT can do at this point

Thanx a lot mate, I will try that.
Otherwise I log on safari, it's less fun but it still does the trick.
Tx again.