TW so awesome!!

Discussion in 'TW Questions/Comments' started by stevekim8, Feb 1, 2008.

  1. stevekim8

    stevekim8 Semi-Pro

    Jun 3, 2006
    TW's customer service is soooooooo great!

    i ordered my microgel prestige mid on wednesday last week, and since i ordered it before the time deadline, it was supposed to come on MONDAY. i needed to use it on saturday and it was going to be really hard to wait for it until monday. so i sent an email to TW, explaining my situation, and they shipped it that day even though the time deadline was over!! HOW NICE!!! so it arrived on friday! :D

    that's not all.

    after ordering the racquet, i realized i couldn't get the tennis-warehouse shirt, because it was out of stock (it went out of stock for new designed shirt, i realized). and i felt bad, and i emailed the TW again, and asked if i could get a shirt because it was out of stock

    again, TW was soooo nice, and sent me a free shirt!!! i got them yesterday!

    the design is really really nice, and i'm gonna use this for my tennis shirt!


  2. Beekay

    Beekay New User

    Sep 3, 2007
    That was nice of TW, but don't you think you were being a little pushy? I don't know your full situation for the racquet, but cmon I'm sure you could of lived without the Shirt =P

    but whatever at least your satisfied ;P

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