Unable to buy stuff from tennis warehouse

Jarus

New User
Dear friends. I am new to this forum but a customer of tennis warehouse for the last 13 years. I live in india and have many relatives living out in the US. I normally buy products from tennis warehouse site and then mail it to my relatives. When they come to india they carry these items. I buy using my credit card issued in india which is accepted internationally. Has there been a change in approach to prevent customers from other parts of the world to shop on tennis warehouse site. What could be the issue. My purchases are less than 150 usd. Very peculiar and strange for me who has had no issues in the last 13+ years. Infact even in the month of March I did a transaction which went smoothly. What could be the issue. Can someone throw some light. Will miss buying products from tennis warehouse hence my long message.
 

Jarus

New User
I did and their response was that my billing address has to be the same as my card address. Even after giving my India address as my billing they have denied the transaction. I came here to know if others have had a similar issue and were able to solve it.
 

Bartelby

Bionic Poster
Tennis companies like to divide up the world. They set up in India, for example, and want the Indian population to buy through Indian suppliers.

They will only supply retailers that agree to abide by their right to determine where the retailer can sell. Otherwise, they risk being cut off.

As a consequence even though Tennis Warehouse could sell to the world out of one address in California they are not legally able to do this.

Hence, TT has retail outlets in Germany to sell in Europe and ones in Australia to sell there. By extension, you have to wait for an Indian branch.

Your credit card identifies you as Indian. You could get your relatives to pay and then reimburse them or otherwise buy from Indian suppliers.
 

Jarus

New User
Hey thanks for your message. My problem is that even in March this year I had done a transaction which went smoothly. Been doing this for the last 13 years hence couldn’t understand this new stance.
 

Bartelby

Bionic Poster
Hey thanks for your message. My problem is that even in March this year I had done a transaction which went smoothly. Been doing this for the last 13 years hence couldn’t understand this new stance.

I used to buy directly as well so I feel your pain. India was probably not an important market for the big companies to worry about, but now it is. Reality has caught up with you, that's all.
 

vokazu

Hall of Fame
Send your money to your relative in the US, ask them to buy the stuff you want, then they can bring the stuff to India with them. Or they can buy it for you and you pay them back later.
 

mctennis

Legend
I did and their response was that my billing address has to be the same as my card address. Even after giving my India address as my billing they have denied the transaction. I came here to know if others have had a similar issue and were able to solve it.
Is your billing and shipping address the same?
 

vokazu

Hall of Fame
I once ordered an item from Tennis Warehouse Europe as a birthday gift for my tennis student, so I used my student's address as the shipping address. All went well with no problems.
 

Better_Call_Raul

Hall of Fame
Hey thanks for your message. My problem is that even in March this year I had done a transaction which went smoothly. Been doing this for the last 13 years hence couldn’t understand this new stance.

Try shipping it directly to India. According to Google AI, shipping is free. And you will not be charged the American sales tax.
You will be charged the Indian taxes but we trust that your wonderful Prime Minister Modi has greatly reduced these needless tariffs. Laissez-faire!

AI Bard:
Tennis Warehouse offers free shipping on orders over $150 to India.​
To qualify for free shipping, you must place an order of at least $150 and select the "Free Shipping" option at checkout. Your order will be shipped via DHL Express and should arrive within 3-5 business days.​
Please note that international orders may be subject to customs duties and taxes. You will be responsible for paying these fees when your order is delivered.​
DHL Express typically takes 3-5 business days to deliver to India.​
The duties on tennis rackets in India are as follows:​
  • Basic Customs Duty (BCD): 20%
  • Integrated Goods and Services Tax (IGST): 18%
This means that the total customs duty on a tennis racket imported into India is 38%.​
Please note that these duties are subject to change. It is always best to check with the Indian Customs Department for the latest information.​
Here is an example of how to calculate the customs duty on a tennis racket imported into India:​
Cost of tennis racket: $100​
BCD: 20%​
IGST: 18%​
Total customs duty: (20% + 18%) * $100 = $38​
Therefore, the total cost of the tennis racket, including customs duty, would be $138.​
 
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