I ordered two matched K Factor 90 racquets on Tuesday. I CLEARLY requested a match done in an email to one of the CSR's (whoi will remain nameless). I instructed him to have a matched pair (on the lower end of the static and SW spectrum). Everything seemed fine. I even asked how would I know the specs and he told me that they would have some type of sticker marking the information (specs). I was as happy as pig in slop. Until I got the racquets. There are a few members that I have conversed with in the past that know my ability to "feel" the static weight of a racquet to the smallest difference in grams. Upon opening the box, I looked for the sticker, none to be found. I pulled the racquets out of the wrapper. The first one felt like it was a bit on the heavy side...I was iok with that. The next racquet....was lighter. I was a bit upset, but I was not sure. Maybe it was me. I called TW and they confirmed the matching had not been done. Now I am mad. The CSR asked me to inform TW which of the two I would like to be matched and send them back. I am asking/begging someone at TW to take care of this problem. This is a terrific company, but I am not a happy customer. I will send the racquets tonight. I will note which one I liiked better. I need 2 with matching specs. Please let me know if this is possible. I have a small doubles tourney tomorrow and Sunday. Guess I gotta play with my Redondo.