USTA reorganizing resulting in staff cuts and office closure

McLovin

Legend
Yes, I was walking through my kitchen while my daughter was on a conference video hearing the news (she's visiting us this week as she's bored out of her mind at home). Thankfully (and somewhat selfishly), she avoided the axe this time around. Not surprisingly as many in her department were older (65+), had over 10 years time there, and were likely making 3-4 times more than her. Eliminating her just didn't free up much money, and honestly, why get rid of someone you hope to keep around for 10+ years vs someone who will likely retire in 2-3 years.

However, some who were let go...lets say it is a very sad situation. For example, the assistant head coach from FSU had joined there a little over a year ago to work in player development. Apparently he & his wife had just bought a nice house back in October. Another person had just completed his Masters degree in December w/ tuition reimbursement from the USTA. Now he's gone.

Its rough...back in 2001 I was part of the 'dot com' implosion. Had literally just moved into our house, had two daughters, new truck...and suddenly no job. Not fun.
 
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schmke

Legend
Yes, I was walking through my kitchen while my daughter was on a conference video hearing the news (she's visiting us this week as she's bored out of her mind at home). Thankfully (and somewhat selfishly), she avoided the axe this time around. Not surprisingly as many in her department were older (65+), had over 10 years time there, and were likely making 3-4 times more than her. Eliminating here just didn't free up much money, and honestly, why get rid of someone you hope to keep around for 10+ years vs someone who will likely retire in 2-3 years.

However, some who were let go...lets say it is a very sad situation. For example, the assistant head coach from FSU had joined there a little over a year ago to work in player development. Apparently he & his wife had just bought a nice house back in October. Another person had just completed his Masters degree in December w/ tuition reimbursement from the USTA. Now he's gone.

Its rough...back in 2001 I was part of the 'dot com' implosion. Had literally just moved into our house, had two daughters, new truck...and suddenly no job. Not fun.
Yep, it is tough, especially now. I don't wish a layoff on anyone.

It is interesting that the story says that (pretty generous) voluntary departures were offered to employees 50+ with 15+ years at the USTA a few weeks ago, so I imagine those that didn't take the offer bore the brunt of the layoffs and your daughter's situation is consistent with that.
 

McLovin

Legend
It is interesting that the story says that (pretty generous) voluntary departures were offered to employees 50+ with 15+ years at the USTA a few weeks ago, so I imagine those that didn't take the offer bore the brunt of the layoffs and your daughter's situation is consistent with that.
Yes, she showed me the email from a few weeks ago about that. Unfortunately, the people in her department didn't qualify as they didn't have the 15 years. I have no info as far as how many were eligible but did not take the offer.

Apparently this reorg has been in the works since January. Its just COVID amplified it to where they'd likely have eliminated ~ 10%, but given the current situation, they had to up it to 20%. She's really broken up about it as many of the people let go had become good friends of hers.
 

Chalkdust

Professional
Reported by ESPN: https://www.espn.com/tennis/story/_/id/29283446/usta-cuts-jobs-closes-new-york-office-amid-pandemic

Says 110 jobs eliminated, about 20% of the national staff, and closing the office in White Plains.
Wait, so that means USTA had about 550 full time staff? What are / were they all doing? I understand that running an event like the US Open is a whole project, but I'm sure they have contractor, part-time and volunteer staff specifically for the US Open in addition to full-timers. Ok there's also player development and adult leagues / tournaments, but again I'd assume many are part-timers and volunteers.

Yes, I was walking through my kitchen while my daughter was on a conference video hearing the news (she's visiting us this week as she's bored out of her mind at home). Thankfully (and somewhat selfishly), she avoided the axe this time around. Not surprisingly as many in her department were older (65+), had over 10 years time there, and were likely making 3-4 times more than her. Eliminating her just didn't free up much money, and honestly, why get rid of someone you hope to keep around for 10+ years vs someone who will likely retire in 2-3 years.

However, some who were let go...lets say it is a very sad situation. For example, the assistant head coach from FSU had joined there a little over a year ago to work in player development. Apparently he & his wife had just bought a nice house back in October. Another person had just completed his Masters degree in December w/ tuition reimbursement from the USTA. Now he's gone.

Its rough...back in 2001 I was part of the 'dot com' implosion. Had literally just moved into our house, had two daughters, new truck...and suddenly no job. Not fun.
I have empathy for anyone losing their jobs - certainly not their fault if the organization they work for is overstaffed.
 

Moveforwardalways

Hall of Fame
Wait, so that means USTA had about 550 full time staff? What are / were they all doing? I understand that running an event like the US Open is a whole project, but I'm sure they have contractor, part-time and volunteer staff specifically for the US Open in addition to full-timers. Ok there's also player development and adult leagues / tournaments, but again I'd assume many are part-timers and volunteers.

A lot of it is marketing and keeping important people happy. And that may sound bad, but trust me, every other nation’s tennis federation has all the same issues as the USTA.
 

sureshs

Bionic Poster
Age discrimination?

But about a week ago, the USTA sent offers of "voluntary departure" packages to scores of employees 50 years of age or older who had put in 15 years or more with the organization.
 

schmke

Legend
Isn’t the White Plains office, the national HQs? Where is that going to be located? They will still have certain backoffice functions? Accounting, IT, etc... that still needs to happen.
"The downsizing calls for a phased closing of the White Plains office, with the remaining staff relocating to a still-undetermined location in New York."
 

schmke

Legend
Age discrimination?

But about a week ago, the USTA sent offers of "voluntary departure" packages to scores of employees 50 years of age or older who had put in 15 years or more with the organization.
Perhaps you mean reverse discrimination by not offering the same generous package to those under 50?
 

sureshs

Bionic Poster
Perhaps you mean reverse discrimination by not offering the same generous package to those under 50?

Or not terminating them? Usually when such packages are offered, the hope is that less jobs need to be cut among the rest.
 

schmke

Legend
Or not terminating them? Usually when such packages are offered, the hope is that less jobs need to be cut among the rest.
The line I quoted from the story leads you to believe that those offered the voluntary departure package may have been the ones that made up a good portion of the 20% let go, but not enough info to know if that is actually true or not. I'm also guessing those let go did not get the same package as described in the voluntary departure package.
 

keith2020

New User
Good riddance. From what I have seen, the USTA is completely bloated with major cost overruns. People making 800k/yr, free tickets to NY for staff to have "semiannual meetings", money thrown at "promising US junior players" in the hopes of developing the "next grand slam champion" (was there even one??) , etc. Its a complete money pit of excess and freebies for those who are on the inside. No wonder all the USTA fees for tournaments, leagues, etc are so exorbitant and tennis is on the decline in the US. Its time for radical change... USTA has completely failed at growing tennis in the US and has only turned people off due to the massive expense and rampant cheating at the junior level.
 
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Jack the Hack

Hall of Fame
Here is a very interesting article on the changes:


Summary:
  • Lots of cost cutting, including high salary positions.
  • Virtual elimination of the pro player development program.
  • Redirection of the USTA's focus back to "grassroots" amateur tennis, aka "growing the game."
  • Plus, TennisLink going away.
Since I am an amateur player, I'm hoping that this means we will see big improvements in USTA League and tournaments.
 

Mongolmike

Hall of Fame
Here is a very interesting article on the changes:


Summary:
  • Lots of cost cutting, including high salary positions.
  • Virtual elimination of the pro player development program.
  • Redirection of the USTA's focus back to "grassroots" amateur tennis, aka "growing the game."
  • Plus, TennisLink going away.
Since I am an amateur player, I'm hoping that this means we will see big improvements in USTA League and tournaments.

If by "big improvements" you mean:
- increases in fees
- MORE league variations
- continued recognition of pickleball as a tennis alternative (more money making opportunity for clubs and USTA)
- and bigger push for fast four and/or no ad play to speed up league play

then yes, you will see big improvement.
 

sureshs

Bionic Poster
If by "big improvements" you mean:
- increases in fees
- MORE league variations
- continued recognition of pickleball as a tennis alternative (more money making opportunity for clubs and USTA)
- and bigger push for fast four and/or no ad play to speed up league play

then yes, you will see big improvement.

Cutting of Player Development will be a huge plus for coaches in private academies. They were always complaining about poaching.
 

sureshs

Bionic Poster
- continued recognition of pickleball as a tennis alternative (more money making opportunity for clubs and USTA)

And tennis coaches adding pickle to their portfolio. That should not be forgotten. Either you adapt, or go the way of T Rex. USTA has that right. With even IW under Ellison's patronage adding pickle courts and staging pickle nationals, the writing on the court is clear.
 

sureshs

Bionic Poster
Let us all write to the USTA announcing our support for membership fees and tournament and league fees to be increased to show our support for USTA in these troubled times and help them avoid layoffs.
 

Raul_SJ

G.O.A.T.
Such a bloated non profit. Used to be a great organization

500 employees cut to 400... What exactly do all those people do?
:unsure:

announced Monday a comprehensive reorganization program that eliminated 110 jobs -- reducing the national staff by about 20% -- and will result in the closure of the organization's office in White Plains, New York.
 

Raul_SJ

G.O.A.T.
Good riddance. From what I have seen, the USTA is completely bloated with major cost overruns. People making 800k/yr, free tickets to NY for staff to have "semiannual meetings", money thrown at "promising US junior players" in the hopes of developing the "next grand slam champion" (was there even one??) , etc. Its a complete money pit of excess and freebies for those who are on the inside. No wonder all the USTA fees for tournaments, leagues, etc are so exorbitant and tennis is on the decline in the US. Its time for radical change... USTA has completely failed at growing tennis in the US and has only turned people off due to the massive expense and rampant cheating at the junior level.

Defund the USTA.
 

Mongolmike

Hall of Fame
Let us all write to the USTA announcing our support for membership fees and tournament and league fees to be increased to show our support for USTA in these troubled times and help them avoid layoffs.
YCNBS.jpg
 

sureshs

Bionic Poster
All the smart ass guys ganging up on the USTA: I bet you all are also not really needed by your employer and can be easily replaced by automation.

Don't pretend you are some kind of essential worker. Have empathy for the laid off people, otherwise tomorrow people will say the same nasty things about you.
 

jmnk

Hall of Fame
All the smart ass guys ganging up on the USTA: I bet you all are also not really needed by your employer and can be easily replaced by automation.

Don't pretend you are some kind of essential worker. Have empathy for the laid off people, otherwise tomorrow people will say the same nasty things about you.
As harsh as it sounds it is so true. People tend to think 'I do a good job, this company (insert any name here) is not going to survive without me'. And while many /most indeed do a good job _every single person _ is replaceable. If you work long enough and go through few reduction in work force you will often find yourself thinking 'hmm, that dude i worked with for years knew a lot, how are we going to carry on without him?' and few weeks later - hmm, why exactly we needed him at all all these years? Sad but true...
 

Raul_SJ

G.O.A.T.
As harsh as it sounds it is so true. People tend to think 'I do a good job, this company (insert any name here) is not going to survive without me'. And while many /most indeed do a good job _every single person _ is replaceable. If you work long enough and go through few reduction in work force you will often find yourself thinking 'hmm, that dude i worked with for years knew a lot, how are we going to carry on without him?' and few weeks later - hmm, why exactly we needed him at all all these years? Sad but true...
There are lots of bloated bureaucracies that can easily be cut in half.
How many times do we walk into a post office with a long queue only to find one of four windows open and a bunch of workers twiddling their thumbs.
 
D

Deleted member 769694

Guest
All the smart ass guys ganging up on the USTA

Usta is the biggest problem with tennis in america. I used to love them in the juniors, but they changed alot.

You just like them because the only people who will play with you are in leagues and have to.

500 employees cut to 400... What exactly do all those people do?
:unsure:

announced Monday a comprehensive reorganization program that eliminated 110 jobs -- reducing the national staff by about 20% -- and will result in the closure of the organization's office in White Plains, New York.

I posted the salarys in another thread (maybe got deleted). A couple examples that stood out.

Diversity cordinator, makes about 90k a year.
The volunteer person (they get you to donated your time for free while they make 75k)
There are a number of "corp" type titles that have nothing todo with tennis.

If i recall their vps makes like 800k, people like jonny mac, pmac, chris every, pam shriver. Basically all the announcers on tv. That maybe the us open board, i forget
 

sureshs

Bionic Poster
There are lots of bloated bureaucracies that can easily be cut in half.
How many times do we walk into a post office with a long queue only to find one of four windows open and a bunch of workers twiddling their thumbs.
There is lots of work going on in the back and employees need to take breaks too. The USPS has been fabulous in this crisis. Not one letter got missed nor any package

Sent from my SM-G935V using Tapatalk
 

sureshs

Bionic Poster
As harsh as it sounds it is so true. People tend to think 'I do a good job, this company (insert any name here) is not going to survive without me'. And while many /most indeed do a good job _every single person _ is replaceable. If you work long enough and go through few reduction in work force you will often find yourself thinking 'hmm, that dude i worked with for years knew a lot, how are we going to carry on without him?' and few weeks later - hmm, why exactly we needed him at all all these years? Sad but true...
I have seen countless times that when a person is laid off, he thinks he is better than others and just a victim. Others think the same about him.

Sent from my SM-G935V using Tapatalk
 

sureshs

Bionic Poster
Usta is the biggest problem with tennis in america. I used to love them in the juniors, but they changed alot.

You just like them because the only people who will play with you are in leagues and have to.



I posted the salarys in another thread (maybe got deleted). A couple examples that stood out.

Diversity cordinator, makes about 90k a year.
The volunteer person (they get you to donated your time for free while they make 75k)
There are a number of "corp" type titles that have nothing todo with tennis.

If i recall their vps makes like 800k, people like jonny mac, pmac, chris every, pam shriver. Basically all the announcers on tv. That maybe the us open board, i forget
There should be many more diversity coordinators to increase the diversity among the diversity coordinators.

USO is the single largest sporting event in the world (soccer and cricket world cups are distributed events). USTA does a fantastic job. Become a volunteer at USTA tournaments like me and contribute to the sport, or sit and complain about pickleball

Sent from my SM-G935V using Tapatalk
 

silentkman

Hall of Fame
Usta is the biggest problem with tennis in america. I used to love them in the juniors, but they changed alot.

You just like them because the only people who will play with you are in leagues and have to.



I posted the salarys in another thread (maybe got deleted). A couple examples that stood out.

Diversity cordinator, makes about 90k a year.
The volunteer person (they get you to donated your time for free while they make 75k)
There are a number of "corp" type titles that have nothing todo with tennis.

If i recall their vps makes like 800k, people like jonny mac, pmac, chris every, pam shriver. Basically all the announcers on tv. That maybe the us open board, i forget

what exactly is your plan? It's definitely bloated at the top. That's why not playing the US open is devastating.
 

Raul_SJ

G.O.A.T.
I posted the salarys in another thread (maybe got deleted). A couple examples that stood out.

If those ~400 USTA employees are for all 50 states and include all the regional employees like USTA Northern California, that is not too bad...

But still good to cut the bloated salaries of the Pam Shriver types. It is not justified.
What does Pam Shriver bring to the table that justifies her high six figure salary.
:unsure:
 
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S&V-not_dead_yet

Talk Tennis Guru
And tennis coaches adding pickle to their portfolio. That should not be forgotten. Either you adapt, or go the way of T Rex. USTA has that right. With even IW under Ellison's patronage adding pickle courts and staging pickle nationals, the writing on the court is clear.

I wrote this a couple of years ago:

The Pickleballers are coming

Listen my children
And I will holler
About the pending arrival
Of the Pickleballer

Their numbers are legion
The hordes only grow
The tennistas decline
And cannot stem the flow

The sound of the shot
Is like a clock that is ticking
Counting down the time
Of the tennistas, thinking

"What an odd game!
How quaint! How droll!"
Realizing too late
On tennis its toll.

Say what you will
About the Pickleballers many
Their group is a dollar
To the tennistas penny.
 

Mongolmike

Hall of Fame
If those ~400 USTA employees are for all 50 states and include all the regional employees like USTA Northern California, that is not too bad...

But still good to cut the bloated salaries of the Pam Shriver types. It is not justified.
What does Pam Shriver bring to the table that justifies her high six figure salary.
:unsure:

Part of it would be the whole "meet and greet and take a picture with her" thing...
 

Nostradamus

Bionic Poster
The new wave of thinking now is that players will self organize and self police.
Soureshs will even volunteer to come sit on offenders.
:(

what about the Gold medal for winning the nationals ? I need gold, will they not pay for these medals and trophies anymore?
 

Raul_SJ

G.O.A.T.
Let us all write to the USTA announcing our support for membership fees and tournament and league fees to be increased to show our support for USTA in these troubled times and help them avoid layoffs.


what about the Gold medal for winning the nationals ? I need gold, will they not pay for these medals and trophies anymore?

USTA annual Membership fees are about $50
I would consider paying double or triple that for the right services.
But millions of others would probably drop their memberships.
 
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schmke

Legend
But those ~400 USTA employees include the USTA employees running the regional leagues across all 50 states?
I believe the story was about USTA National alone, all of the sections are separate organizations, although I believe USTA Eastern is currently located at the same White Plains location it appears will be gradually vacated by National.
 

Raul_SJ

G.O.A.T.
I believe the story was about USTA National alone, all of the sections are separate organizations, although I believe USTA Eastern is currently located at the same White Plains location it appears will be gradually vacated by National.

I was thinking those 500 USTA employees (now cut back to 400) included employees at the local offices that facilitate local play... But apparently not.

In that case the national organization, IMO, is too bloated at 400 employees, given that they are not even involved locally.

Any idea of the number of employees at these local/state offices? Presumably those local organizations are funded not by annual usta membership fees but by fees for local leagues?


 
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schmke

Legend
I was thinking those 500 USTA employees (now cut back to 400) included employees at the local offices that facilitate local play... But apparently not.

In that case the national organization, IMO, is too bloated at 400 employees, given that they are not even involved locally.

Any idea of the number of employees at these local/state offices? Presumably those local organizations are funded not by annual usta membership fees but by fees for local leagues?


The USTA is a lot more than what we who play Adult League see. From this page, https://www.usta.com/en/home/about-usta/usta-leadership/national/usta-executive-staff.html, they list the executive staff for the different parts of the organization:
  • Executive Office - 11
  • National Campus - 9
  • Community Tennis - 7
  • Information Technology - 7
  • Player Development - 10
  • Professional Tennis Operations - 10
  • National Tennis Center - 8
  • Shared Services - 16
  • Marketing - 12
  • Business Operations - 10
  • Administration - 10
This totals 110 and is just "executive staff" and doesn't include folks I've met who I guess don't qualify as executive level. And those of us focused on USTA League, we fall in the 7 person Community Tennis group, although I think TennisLink falls under IT.

Are all of the 110 positions above legit and not bloat? I don't know, but when you flesh out each of the above with staff working under the executive level, you can see how there is perhaps more than you may have thought and you can get to the 400-500 staff there are/were.
 

Doan

Rookie
I was thinking those 500 USTA employees (now cut back to 400) included employees at the local offices that facilitate local play... But apparently not.

In that case the national organization, IMO, is too bloated at 400 employees, given that they are not even involved locally.

Any idea of the number of employees at these local/state offices? Presumably those local organizations are funded not by annual usta membership fees but by fees for local leagues?
I believe the Sections do get some of their funding from USTA National as grants.
2018 tax return. https://www.usta.com/content/dam/usta/pdfs/2018 USTA 990_Final_Public Inspection.pdf

p.24 has a breakdown of grants to all the Sections. Southern gets 11.3M whilst poor Mid-Atlantic only gets 2.6M.
 

Raul_SJ

G.O.A.T.
I believe the Sections do get some of their funding from USTA National as grants.
2018 tax return. https://www.usta.com/content/dam/usta/pdfs/2018 USTA 990_Final_Public Inspection.pdf

p.24 has a breakdown of grants to all the Sections. Southern gets 11.3M whilst poor Mid-Atlantic only gets 2.6M.

IIRC, most of their revenue derived from the U.S. Open, which still might happen.
Maybe they were too quick to slash back and could have waited...
Wonder if they are insured for the Open like Wimbledon was.
:unsure:
 

Cashman

Hall of Fame
The assumption is that the USTA does not have insurance. I'm stil amazed at the foresight in England.
It’s not really a matter of foresight. The way Wimbledon is legally structured is fairly unique, and incentivises the AELTC to over-insure the tournament.

Wonder if they are insured for the Open like Wimbledon was.
:unsure:
They are not. Realistically the premiums for pandemic insurance were excessive given the perceived risk, which is why nobody had it.

Wimbledon is in the unique situation where the entity that makes the decisions (AELTC) takes most of its money before profit is calculated (via facility fees and revenue concessions). The profit, such as it is, mostly goes to the LTA.

This means that the cost of tournament overheads like insurance premiums is mostly borne by the LTA. As they are not really paying for it, it makes the AELTC more inclined to over-insure.
 
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D

Deleted member 769694

Guest
There should be many more diversity coordinators to increase the diversity among the diversity coordinators.

Diversity in tennis :-D:-D:-D

You realize people who play sports dont worry aboot that stuff? Doesnt matter what you look like or where your from in tennis, we dont care :laughing::laughing::laughing:

what exactly is your plan? It's definitely bloated at the top. That's why not playing the US open is devastating.

Let them collapse, they have done nothing good for real tennis, only the business side
 
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