USTA Tennis Link Website

#1
Do you think that the website is rather outdated and slow? It doesn't seem to work properly when searching for tournaments, however for leagues it does seem better. I heard that it was going to be updated for the next year, has anyone heard of that?
 

schmke

Hall of Fame
#2
You are right, it is particularly bad for searching for tournaments which is unfortunate if that contributes to the decline of players playing in them. While it is perhaps "better" for Leagues, it still isn't great.

There has been discussion of a redo for years, I "think" it will really happen this time around but couldn't tell you any time frames.
 
#3
Do you think that the website is rather outdated and slow? It doesn't seem to work properly when searching for tournaments, however for leagues it does seem better. I heard that it was going to be updated for the next year, has anyone heard of that?
Yeah, “TennisKink” is a more accurate name for it


Sent from my iPhone using Tapatalk
 
#5
Do you think that the website is rather outdated and slow?
It's a dinosaur. I haven't searched for any tourneys lately, but the challenge is usually how precise you must be with search terms (often w/o any indication about required precision).

My hope is that they aren't going to "update" in the sense that it's a refresh of the existing framework. It would be better if they keep the backend and entirely replace that front end to something from this decade. To be clear, that's not hyperbole, it's got a ton of mid 2000s design elements.

A friend of mine who works for Deloitte mentioned to me last year that they (Deloitte) were redoing the whole site for them.
I'm assuming Deloitte subcontracts the actual work out.

Related point - It amuses me that the article said someone asked why the USTA didn't have IBM redesign the site because they're a sponsor.
 
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am1899

Hall of Fame
#6
Tennislink is one of the biggest steaming piles of crap I’ve ever encountered.

But there may be an end in site. I was at an event a few weeks back where Katrina Adams was asked about it. She said USTA is replacing Tennislink, and that they are in the process of testing the new software. Cross your fingers.
 

kevrol

Hall of Fame
#8
Tennislink is one of the biggest steaming piles of crap I’ve ever encountered.

But there may be an end in site. I was at an event a few weeks back where Katrina Adams was asked about it. She said USTA is replacing Tennislink, and that they are in the process of testing the new software. Cross your fingers.
Are they gonna publish and Android app too?
 
#9
I was at an event a few weeks back where Katrina Adams was asked about it...
She's doing a world-wide personal search for webmasters, holding interviews at the majors, and opening a few more 100 court campuses for USA player development--she's got a lot on her plate.

BTW, why do they have to waste band-width with the court dimensions and the color of the balls--"78' court/yellow ball" ?
 
#11
Its the worst, cluttered design, impossible to find login button. Were they trying to make "TennisLink" some sort of brand name? No one asked for a separate site other than USTA.com to sign up for stuff. I appreciate this posting cause that site is the worst.
 
#12
In all my dealings with them, they've lead the project and subcontracted the development. I suppose it depends on the work being done relative to in-house expertise.
Understandable. They are a big firm, and the division I was in (Federal Government Services) had many developers. I suppose other divisions may subcontract out stuff.

My friend said the Orlando office is full of "stereotypical web developers" (or "my kind of people" as he put it), which is where I'd assume the work would be done.
 

am1899

Hall of Fame
#13
Are they gonna publish and Android app too?
Good question. I’m afraid I don’t know the answer. It was a quick Q&A session, so she didn’t elaborate much, other than to acknowledge USTA knows we know Tennislink is a joke, and they are working on a solution (and are currently testing in a few cities). I think she mentioned the name of the new system, but I don’t remember what she said.
 

am1899

Hall of Fame
#15
She's doing a world-wide personal search for webmasters, holding interviews at the majors, and opening a few more 100 court campuses for USA player development--she's got a lot on her plate.
She’s no longer President of USTA, so I suspect that has taken some off her plate. But it sounded to me like when she’s not home, she stays pretty busy traveling to speaking engagements, clinics, pro-am’s, etc.

BTW, why do they have to waste band-width with the court dimensions and the color of the balls--"78' court/yellow ball" ?
Maybe they think we’ll forget.
 
#16
My friend said the Orlando office is full of "stereotypical web developers" (or "my kind of people" as he put it), which is where I'd assume the work would be done.
Makes sense with why USTA would say they were a good fit too.

Good question. I’m afraid I don’t know the answer.
I would hope that any significant redesign of your web presence includes app support for iOS and Android. Otherwise you need to replace the person in charge of the project.
 
#21
Understandable. They are a big firm, and the division I was in (Federal Government Services) had many developers. I suppose other divisions may subcontract out stuff.

My friend said the Orlando office is full of "stereotypical web developers" (or "my kind of people" as he put it), which is where I'd assume the work would be done.
You should move down here and help program the site.
 
#23
Website is trash. For the 40 bucks they collect a year and the minimal services they provide to me as a member you'd think they could at least hire someone to build a decent website.
 
#25
I'll play Devil's Advocate: the website is functional and I've learned its quirks. It doesn't stand out as being terrible to use.

Quibbles: undefined tournament acronyms like "pc" [player conflict], "wd" [withdrew], "wo" [walkover], and initially seemingly gibberish like

$59.63 per player for MW(Op)s,SE.
$38.13 for MW(Op)d,SE; X(Op)d,SE.
$45.65 for M(50-65)s,SE.
$41.35 per player for NMW(3.5-4.5)s,SE.
$33.00 per player for NMW(3.5-4.5)d,SE; NX(3.5-4.5)d,SE.
 
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