Welcome to Talk Tennis Australia

#2
Love It, Love It Love It....and the $5.00 delivery fee.."that just did it for me..)"

Thanks guys, this is awesome...

Im sure the committee at "Tennis Sydney" would love to hear from you guys....
 

TW Staff

Administrator
#4
More info from our press release:

TENNIS WAREHOUSE EXPANDS INTO AUSTRALIA

SAN LUIS OBISPO, CALIFORNIA – Tennis Warehouse has further extended its global influence by acquiring Australia-based retailer Tennis Only. By joining forces with Tennis Only, Tennis Warehouse gains a retail presence and a warehouse to service the online business in Australia.

Tennis Only is based in Perth, Western Australia, and has become one of Australia’s premier tennis retailers since its inception in 2001. Its founder, Hayden Gibson, will continue on to serve as the managing director of Tennis Warehouse’s Australian business.

“Tennis Warehouse represents the best of online retail: great customer service, speedy delivery, lowest prices and the most extensive range of tennis products imaginable,” Gibson said. “I can’t wait for the Australian tennis public to experience this same level of online retailing.”

With the addition of Tennis Only, Tennis Warehouse extends its reach to three continents. The Australian division is the second expansion in a few short years. In 2008, Tennis Warehouse opened its first overseas operations with Tennis Warehouse Europe.

“We now have a presence in all the continents with Grand Slams,” said Rick Kerpsack, managing director of Tennis Warehouse Europe and director of new business development for Tennis Warehouse. “By extending our global reach, we can leverage our strengths and relationships with vendors as well as maximize the experience for the consumer.”

Those relationships also include the ATP World Tour and WTA. Tennis Warehouse serves as the official online partner of both professional tennis entities.

The presence in Australia further solidifies Tennis Warehouse’s position as the industry’s online leader, says Tennis Warehouse Europe General Manager Christian Singer.

"With tennis being a global sport, we are now truly the No. 1 worldwide leader for online tennis,” Singer said. “We are delighted that this will allow us to provide a consistent, premium and excellent shopping experience for consumers, regardless of where they are located."

- MORE -

Tennis Warehouse, a division of Sports Warehouse Inc., began in 1992 as a 500-square-foot specialty tennis shop in San Luis Obispo, California. Since then it has grown to be the largest online specialty tennis retailer in the world and is the official online partner of ATP World Tour and the WTA Tour. In 2008 Tennis Warehouse expanded to include a European division, Tennis Warehouse Europe, located in Schutterwald, Germany. In 2014, Tennis Warehouse acquired Tennis Only to expand into Australia.

In addition to Tennis Warehouse, the Sports Warehouse family is composed of seven other online specialty retailers: Running Warehouse, Skate Warehouse, Tackle Warehouse, Inline Warehouse, Art’s Cyclery, Racquetball Warehouse and Riding Warehouse.

To learn more about Tennis Warehouse and Tennis Warehouse Europe, visit: www.tenniswarehouse.com and www.tenniswarehouse-europe.com. Tennis Warehouse operates as Tennis Only in Australia: www.tennisonly.com.au.
 

TW Staff

Administrator
#6
Hi guys,

I'll working with you from here Aus so any questions or issues, please let us know.

We won't have an online demo program planned at this moment in time, although if you're in the Perth area we do demos out of our three retail stores.

We'll be implementing clubs programs, aka. discounts and special offers soon with all the information available on the website in the near future - and this will apply to all clubs, not just those close to us.

Siobhan
Tennis Only
 

Crisp

Professional
#9
Will we ( Australians) get the full range that tennis who use carries eventually? At present looking at tennis only there is only a small range in comparison.
 
#10
@SFrazeur,

Cheers mate!

@Crisp,

Wider ranges and more products is what we're hoping. We find it frustrating too that the ranges are so small, and are looking *fingers crossed* to grow them all and bring more product into Australia. We're doing that with some racquets and strings already, and new apparel brands that haven't been imported here before (ATP, Athletic DNA, Solfire for men, plus others for women). Find all men's apparel here: http://www.tennisonly.com.au/Mens_Tennis_Clothing.html

Any more questions let us know, we're happy to answer anything we can.

Siobhan


Find us on Facebook: https://www.facebook.com/pages/Tennis-Only/123463724330341?fref=ts
 

oble

Hall of Fame
#11
Here's to hoping for an even bigger range of strings! There are a few strings that I am planning to try but are still only available from TW US. :(
 
#12
Congratulations to Tennis Only. This is good news for all tennis players in Perth and Australia.

I would like to ask if you would ever consider a Wish-List program. I understand it is not viable to stock every available item from TW USA&Europe. However, I believe that there are players like myself in Perth and in Australia who would love to have some gears endorsed by their favourite pros, and those gears are not normally stocked. For example, I would like to have Novak Djokovic's adidas Barricade 7 Novak White/Blue/Red Men's Shoe, which is available on TW USA. So I hope you would have a program to collect expression of interest, and when the number is sufficient to make a profit, a special order on these items can be made, so that the shipping cost from USA to each buyer can be reduced substantially. Thank you
 
#14
@oble,

What brands are you most interested in? We are looking to really widen our range of string brands and brought in some that are new to Aus and will only be available to us at Tennis Only.

@sonny_pham,

It's a really great idea and we would love to hear from you about what products you would like. In general, you're right. We want to get as much stuff as possible but are usually restricted by the suppliers. BUT that's the joy of our new partnership - we're hoping to be able to bring in more gear for you guys.

I'll create a Wish-List thread on Talk Tennis and please post items that you'd love to see in Australia. Granted, it may be difficult at this point (we're small but we're growing!) to get you the things you want, but it'll give you an opportunity to let us know what you're thinking, and to hear a response.

@Bartelby,

Thanks for spotting that!! We're obviously still ironing out some little kinks in the new site, so I shall make sure our programmer fix that immediately.

Siobhan
 
#15
Perth = nice n hot!

Seriously, did a lot of growing up there, but am now in Syd.

Interesting that you've based yourselves not on the populous Eastern seaboard, but in the West - cool - with postage here being just fine in my experience, you will be able to access all markets here really.

I have found that the big brands reps can get down to individual club level and seek to tie things up.

I have thought that an unhealthy tendency in retail terms - locking in limited choice for players. I hope TW-A busts that all open - more power to ya! :)
 
Last edited:
#16
@Bartelby,

Sign up and save should be working now!



@bertrevert,

Hey from the other thread :)

We are based in Perth because the company that TW joined with (Tennis Only, hence our name) has 3 retail stores and a strong customer base here.

Basically we want to get as much tennis stuff as possible to Australia, for the best prices possible, to as many people as possible! Like you said with postage, it's super easy - we keep it cheap and fast for you. Will be launching clubs and coaches programs too, so you can access discounts etc from all over the country and for that matter, in NZ. Also would suggest joining us on Facebook. As things start rolling we'll be doing more giveaways (we just did one for US open for a $200 voucher), and it's also usually the first place we can immediately announce when new stock arrives.

Please to (virtually) meet you!

Siobhan
Tennis Only
 

Bartelby

Talk Tennis Guru
#17
'Sign up and save' is indeed working for me now.

From Paris to Perth seems a big change for Siobhan, or was it somewhere in Germany?, as she keeps both the Tasman Sea and the Nullarbor Plain between her and her homeland!
 
#19
Yes those Asics are eye candy!

Have you actually ever got hold of some. I remember trying to order them off TW USA a long time back and they wouldn't send to thsi market. Can't think why.
 
#21
Plus need ALL the Barricades...

Barricades 9 seem to be coming in all sorts of head-turning colours - "An awesome blue/purple colour for Miami called "Miami Nights"

Woo, maybe we could have "Red sails in the sunset"

or "Perth my-eyes-are-hurting Blue" ad inifinitum.

Range is the hardest thing for any shop to stock...a retailer just opens themselves up to more unsold stock... need soem sort of just in time retailing.

I've heard e-tailers like, erm ,one of those website clothing places, apparently just hire a jumbo jet out of the UK every week and just fill it with what customers order....
 
#22
Stumbled across this, I had to do a double take to make sure it wasn't TW Austria!

Glad to have you finally down under with an increased range. Just need to add all those bits I am now restricted from getting from the U.S. such as grommets, butt caps, etc.

String prices look comparitive to U.S., I hope that the racquet prices come down a little to match also : )
 
#23
hope that the racquet prices come down a little to match also : )
See, that may be the hard thing for them to do.

They may not be able to be able to go around RRP.

It still may be cheaper with the strong Aus dollar (weakening now) to but from TW USA, wear the postage, and get the frames that way.

The matching service is great too.

Is the matching service offered in Aus?

I would have thought scale of market + size of TW might ensure better bargaining with the manufacturers but ... so far maybe not?



had to do a double take to make sure it wasn't TW Austria!
heheh, me too!
 
#24
It still may be cheaper with the strong Aus dollar (weakening now) to but from TW USA, wear the postage, and get the frames that way.
I was thinking the same, but unfortunately a lot of manufacturers (Wilson, Babolat, Head, etc.) are imposing
restrictions to not allow shipping out of the U.S. This extends beyond their frames to all of their products: bags, grommets, butt caps, etc. which are all cheaper even allowing for shipping cost. Frustrating.

Mail forwarding services sound great but then choose the most expensive shipping option, contrary to what their terms and conditions are. So this leaves the purchase of whatever brands haven't imposed restrictions from the U.S. only, or face Oz's standard 30% - 40% markup.
 
#25
Hi does Tennis Only do racquet matching? I realize you may not have an RDC machine, in that case just measurements of static weight and balance when selecting multiple racquets?

Cheers
 

Bartelby

Talk Tennis Guru
#26
Arnold Shwarzenegger made the same mistake.


Stumbled across this, I had to do a double take to make sure it wasn't TW Austria!

Glad to have you finally down under with an increased range. Just need to add all those bits I am now restricted from getting from the U.S. such as grommets, butt caps, etc.

String prices look comparitive to U.S., I hope that the racquet prices come down a little to match also : )
 

oble

Hall of Fame
#28
@oble,

What brands are you most interested in? We are looking to really widen our range of string brands and brought in some that are new to Aus and will only be available to us at Tennis Only.
I reckon strings brands like Topspin, Tourna (some good poor man's Alu Power alternatives from these brands), Technifibre (I thought you guys did carry some Technifibre strings before?), and I think the string range from Head and Wilson can be expanded, for example the Head's Sonic Pro Edge which you guys are only selling in reels but not individual packets, plus Wilson and Head have a few more types of multifilaments in their range that can be added.

There's also Klip, which is an Australian brand that isn't being carried by any Australian online retailers.
 
#29
@coolkoala,

Glad you came by! I'm hidden out the back but anyone stopping by make sure to say hello!

To answer the questions with a little explanation for understanding (hopefully!):

1. More often than not, the manufacturers just simply won't offer big hunks of certain lines in Australia. You don't like it, we don't like it. Obviously, with a little time and growth *fingers crossed* things like this will improve, and we are definitely pushing for it.. We want more colours in the Asics shoes too - I have pennant to play this summer!

2. As far as racquet prices are concerned, obviously we want to be competitive. In a general sense, since products are imported it potentially can increase costs. But pro tip: when purchasing racquets a couple things to keep in mind are a) exchange rates, for example, if you're paying US$199 for an Aero Pro in the US, and AU$250 here, a racquet from the US is really costing you about AU$222 straight up. Then, b) shipping charges (which are approximately AU$50). You can see what I'm getting at..

EDIT: also, you're looking at prices here with GST included - whereas the US often adds tax after, depending on where you are shopping from (just for some more clarification and understanding of the Aus market).

I am definitely not saying this is always the case, and it's never this cut and dry, but it's easy to look at online pricing and forget about hidden costs. We are trying to be competitive overall in this aspect.

3. String prices - the same concept applies. We really want to have a huge string line for you, so the more we can lay on the table in terms of brand and type, the better (obviously trying to hit affordable prices too). Come in and talk to us, or give us a call if you're interested in trying out some new strings. When I started playtesting in the US, I was 20 years in the sport and had my eyes opened to the new types and brands that offered. Try some new ones!

4. Racquet matching - we actually have an RDC machine in one of our retail stores. So, if you're interested in racquet matching, give us a yell!

Siobhan
Tennis Only
 
#30
@Bartelby,

And yes, I went from the US, to Germany (South-west Germany is where TW Europe is based), to Australia. It was time to bring a little bit of the tennis love back to the southern hemisphere too!

Siobhan
 

oble

Hall of Fame
#31
@coolkoala,

Glad you came by! I'm hidden out the back but anyone stopping by make sure to say hello!
I usually see Glen more often than anyone else at the Melville store ;)

4. Racquet matching - we actually have an RDC machine in one of our retail stores. So, if you're interested in racquet matching, give us a yell!

Siobhan
Tennis Only
Mind telling us which store? :shock:
 
#32
@oble,

Yup because Glen is in the store front and I'm hiding in the offices and warehouse out the back. According to the head honcho it's at Osborne Park.

Siobhan
Tennis Only
 
#33
I have found that the big brands reps can get down to individual club level and seek to tie things up.

I have thought that an unhealthy tendency in retail terms - locking in limited choice for players. I hope TW-A busts that all open - more power to ya! :)
And they are obsessed.

The local racquet rep for a very big brand was driving past a local club whose pro is contracted to them and noticed the poor chap was using an alternative brand of, wait for it, ball tube.

Next day the head honcho was down there with some tubes and a bit of a talking to for the pro regarding his responsibilities!

Market needs a shake up!
 
#34
Demo program

Hi guys,

I'll working with you from here Aus so any questions or issues, please let us know.

We won't have an online demo program planned at this moment in time, although if you're in the Perth area we do demos out of our three retail stores.

We'll be implementing clubs programs, aka. discounts and special offers soon with all the information available on the website in the near future - and this will apply to all clubs, not just those close to us.

Siobhan
Tennis Only
An online demo program would be brilliant. If TW Aus is not planning that at the moment, I hope it will be on the table in the not too distant future.
 
#36
It's about time!! :)

Well first of all, I'd like to say a massive IT'S ABOUT TIME that Australia has a store/shop thingo that offers a wide variety of racquets and tennis gear to people over here. Been waiting like forever for this to happen. :)

Anyways, just wondering, do you guys plan to open a store in Sydney anytime, because when I'm buying my gear, no-offence, I prefer to see it in store and get it then.

On the other hand I'm so excited for the future and seeing what will happen with TennisOnly!:)

But yeah, I think that this is a great job that you guys are doing with bringing the tennis stuff here.
 
#38
@PureDrive573,

Unfortunately no. We are retail friendly in Perth but for the rest o Australia we are doing the TW route and being an online retailer only right now.

But, call in, email, message on here and we can help you with any/all of the questions you have!

@Pleb123, sadly no demo program planned at this moment in time, (but doesn't mean it's off the table and we're aware there are a lot of players who would benefit from this).

Siobhan
Tennis Only
 
#39
+1 for demo program. I understand there are no current plans for it, but it has been difficult to move to Sydney and not be able to try new equipment as easily. Hope you can implement something in the future.
 
#41
Just adding my two cents here - if you don't read any further - High recommended!

I had an order which unfortunately wasn't to be able to fulfilled however the staff there was so nice to give me a call! Amazing customer service!

I highly recommend Tennis Only. Amazing prices, knowledgeable staff and they are always on the ball.

If I am able to get at least one customer from this forum to shop at TO, it would be a job done.
 
#42
@BubblTee,

Thanks so much for the nice feedback - we try to keep everyone happy and up to date with their orders! Let us know if there is anything we can help you with in the future!

Siobhan
 
#45
Just a quick thanks to Tennis Only. Very knowledgable and helpful staff.
The Demo program is brilliant! I think $25 is good value to demo four racquets for a week including to and from postage. good range available. It helped us with our choice.
 
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