Does anyone know what is going on with Tennis Warehouse over the last few months? The have long been my go-to retailer for things tennis, in large part for their promptness and customer service. However since around the beginning of 2015, it has been very difficult to get through to them; frequent and extended times in their phone queue (if you wait long enough they recorded voice offers you a free T-shirt, which at that point you are so angry to want no part of). Then, when I order in-stock items, they fail to ship on the promised day, often several days late and usually the shipping time is longer than the promised 2-days.
I’d like to stick with TW, but something has definitely changed and not for the better. Does anyone known why, or is it time for [mod edit] someone else to get all my business?
I’d like to stick with TW, but something has definitely changed and not for the better. Does anyone known why, or is it time for [mod edit] someone else to get all my business?
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