Wilson Pro Staff RF97 Autograph Paint

I've had my the above-referenced racquet for about a week-and-a-half, and the matte finish areas are rubbing off as if they are made of Saran Wrap revealing shiny black surfaces underneath.

Does anyone else have this problem?
 

MAX PLY

Hall of Fame
Not a problem with any of mine and have had them for quite a while. I suggest contacting the retailer where you purchased it or Wilson directly.
 

rh310

Hall of Fame
Not a problem with any of mine and have had them for quite a while. I suggest contacting the retailer where you purchased it or Wilson directly.
I'd suggest Wilson directly, in the off chance that it's a counterfeit frame.
 

USPTARF97

Hall of Fame
That doesn't sound good. Either counterfeit or the racquet was mishandled prior to purchase. Go straight to Wilson.
 

USPTARF97

Hall of Fame
That's the same paint on the other new Wilson racquets as well. Surely they have done a good bit of research and testing before they just paint their entire line with the velvet feel paint. I heard constant complaints about the red/black previous pro staff line but have never owned one or seen one with the paint coming off. These occurrences must be rare. Been playing with the black racquets for 8mths 4.5/5.0 level. Not a scratch or blemish.
 
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I bought it at a tennis specialty shop so the counterfeit racquet possibility can probably be ruled out. You would hope that this has been tested, but as langdon005 says this seems to be a common problem.

I'm going to return it to the shop today.


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JEDI MASTER

Semi-Pro
I've had mine since day 1 of release... I play 2-3 a week,
had no issues with the matt black paint.
I also have the newer Blade 98... no problem either..
and use the Wilson tape guard.
 
I bought it at a tennis specialty shop so the counterfeit racquet possibility can probably be ruled out. You would hope that this has been tested, but as langdon005 says this seems to be a common problem.

I'm going to return it to the shop today.


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Certain people here would deny issues of said velvet paint.
 
I spoke to a Wilson rep earlier today. He said that it was a known issue that has been addressed. He thinks I may have just gotten mine from a bad batch so they are replacing it with no pushback. As a matter of fact, the rep (and the store owner) were great about it.


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I spoke to a Wilson rep earlier today. He said that it was a known issue that has been addressed. He thinks I may have just gotten mine from a bad batch so they are replacing it with no pushback. As a matter of fact, the rep (and the store owner) were great about it.


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"Known" issue? Didn't someone here say it's not an issue when we brought it up during the initial release?
 

USPTARF97

Hall of Fame
Sounds like they had a bad batch come out that was a small percentage of the racquets. Wilson is making good with those that contact them with an issue. It's all good, most racquets come with a 1year warranty based on defect. If they are making it good, I'm not concerned. Wilson has a customization shop now so if they come apart down the road you may be able to send them through the shop. Body shop for racquets. Times changing.
 
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racket king

Banned
The rubber paint will mark on all of them, Blade, PS97, RF97 etc. It's not impervious to chips, scrapes, abrasion etc.







 
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USPTARF97

Hall of Fame
Looking at those racquets, everywhere the paint is removed would never touch the ground with my racquets. I scrape the bumper guards some but the side of the racquet or the outside of the throat doesn't touch the ground or anything that would scratch it.
 

bwongman

Rookie
I have had my RF97s since pretty much the beginning and nothing has rubbed off yet. I play 2 -3 times a week and put 4 racquets in the same side of my racquet bag. My 2 year old also likes to swing my racquet around the house when he sees me take it out of my bag. I only have a bunch of scuffs on the bumper guard.

I have no idea how a racquet can look like it does in the photos above. I used to play hockey and my sticks never looked like that.
 

mhkeuns

Hall of Fame
Glad to hear. I am babying my Blade 98 so much because I was afraid to scratch the paint. It stood well under many mishits. I hope the paint lasts. Love the way it looks and feels.
 

every7

Hall of Fame
I've had my the above-referenced racquet for about a week-and-a-half, and the matte finish areas are rubbing off as if they are made of Saran Wrap revealing shiny black surfaces underneath.

Does anyone else have this problem?
If you search the forum...a lot of people are complaining about the same issue.
I'm not using one of these new Wilson racks but the few people I play who have bought one have all had issues with the unusual paint.

One player returned his racquet and got a full refund from Wilson via the authorised retailer no questions asked.

Wilson is handling the refunds and returns of the racks quickly and efficiently apparently. It is good business sense. If consumers are compensated quickly they will make as little noise about the problem as possible.

The first rollout of the new paint style has definitely had some issues. Wilson must be hoping that it is just a QC issue, and there are some "bad batches" amongst the retail frames, rather than an inherent problem with this type of paint technology.
 
I'm not using one of these new Wilson racks but the few people I play who have bought one have all had issues with the unusual paint.

One player returned his racquet and got a full refund from Wilson via the authorised retailer no questions asked.

Wilson is handling the refunds and returns of the racks quickly and efficiently apparently. It is good business sense. If consumers are compensated quickly they will make as little noise about the problem as possible.

The first rollout of the new paint style has definitely had some issues. Wilson must be hoping that it is just a QC issue, and there are some "bad batches" amongst the retail frames, rather than an inherent problem with this type of paint technology.
Like I said, Wilson has been great about this issue. They happily agreed to take my racquet back and apologized for the inconvenience.


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every7

Hall of Fame
Like I said, Wilson has been great about this issue. They happily agreed to take my racquet back and apologized for the inconvenience.
This seems to be everyone's experience who is having problems. Has the replacement rack been okay?

The person I knew did not want a replacement rack, because they were concerned the same thing would happen again. They bought one of the new Prince frames and have been raving about it.
 
I have had my RF97s since pretty much the beginning and nothing has rubbed off yet. I play 2 -3 times a week and put 4 racquets in the same side of my racquet bag. My 2 year old also likes to swing my racquet around the house when he sees me take it out of my bag. I only have a bunch of scuffs on the bumper guard.

I have no idea how a racquet can look like it does in the photos above. I used to play hockey and my sticks never looked like that.
Tells you alot about the player, doesn it?

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USPTARF97

Hall of Fame
That racquet was made for someone who is the smoothest of the smooth, Federer. I have had mine since the first of the year, RF97's and PS97. The only scratches are on the bumper guard. This wouldn't be the racquet you want to throw or let it get banged around in a teaching basket. As far as demos, they all end up looking like they have been sandblasted if there is allot of play at the club.
 
That racquet was made for someone who is the smoothest of the smooth, Federer. I have had mine since the first of the year, RF97's and PS97. The only scratches are on the bumper guard. This wouldn't be the racquet you want to throw or let it get banged around in a teaching basket. As far as demos, they all end up looking like they have been sandblasted if there is allot of play at the club.
Yeah. I'm scared to death of scratching it because it's so beautiful.


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This seems to be everyone's experience who is having problems. Has the replacement rack been okay?

The person I knew did not want a replacement rack, because they were concerned the same thing would happen again. They bought one of the new Prince frames and have been raving about it.
They had to order the racquet because they didn't have my grip size ( 4 1/2). I'll hopefully get it next week.




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racket king

Banned
That racquet was made for someone who is the smoothest of the smooth, Federer. I have had mine since the first of the year, RF97's and PS97. The only scratches are on the bumper guard. This wouldn't be the racquet you want to throw or let it get banged around in a teaching basket. As far as demos, they all end up looking like they have been sandblasted if there is allot of play at the club.
Federer uses 50+ new rackets over the course of 12 months. And even then he only spends part of the year on hardcourts.

Give him only one pair of rackets to use for a full 12 month competition schedule solely on hard courts and they'll soon be accumulating chips and scrapes. The only rubber paint that is worse than this is the paint on the old Head Prestiges - it looked like the racket had psoriasis.
 

racket king

Banned
A few earned battle scars give it some (more) character.
Spoken for truth. Rackets are there to be used. If anyone's too scared to slice through a low ball for fear that the racket's going to be make contact with the ground, they shouldn't be playing tennis.
 

USPTARF97

Hall of Fame
Federer uses 50+ new rackets over the course of 12 months. And even then he only spends part of the year on hardcourts.

Give him only one pair of rackets to use for a full 12 month competition schedule solely on hard courts and they'll soon be accumulating chips and scrapes. The only rubber paint that is worse than this is the paint on the old Head Prestiges - it looked like the racket had psoriasis.

If you have scratches on your racquet, it still plays the same. If you are thinking about your racquet while you are playing that would be a focus problem. I play with a racquet because of the way it plays, not looks. Actually like the red/black racquet better than the all black in terms of looks.
 
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BillKid

Professional
If you have scratches on your racquet, it still plays the same.
True but there is nothing wrong preferring your racquet without too much chips (probably the same for your car). Considering the price, some brands like Wilson could offer better paint quality.
 

USPTARF97

Hall of Fame
Can always be better. With this costing Wilson money you can believe it will change if it hasn't already. I am always gonna play with the best playing frame for my game. That would be the RF97
 
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bwongman

Rookie
Spoken for truth. Rackets are there to be used. If anyone's too scared to slice through a low ball for fear that the racket's going to be make contact with the ground, they shouldn't be playing tennis.
I have some bumps and scrapes on my racquets from exactly slicing through low balls, but the racquet in the picture above looks like it was dragged through a dirt road tied to the back of a truck. But those marks on your racquets are from bangs and scrapes, I don't really see any shiny parts like the op is describing either.
 

racket king

Banned
I have some bumps and scrapes on my racquets from exactly slicing through low balls, but the racquet in the picture above looks like it was dragged through a dirt road tied to the back of a truck. But those marks on your racquets are from bangs and scrapes, I don't really see any shiny parts like the op is describing either.
They're not my rackets - they're just a sample of what's out there. I've seen loads more examples of where the supposed 'impervious' rubber paint has fallen off particularly from players who have a busy hardcourt competition schedule. As for wear around the throat, you need to look more closely.
 

USPTARF97

Hall of Fame
Interesting, I wear my wedding ring which hits the racquet constantly and the ring is not exactly smooth from lifting weights. (8mths of play) My racquets don't have a scratch on them. If you abuse any racquet the paint is going to come off. Was able to knock a chip of paint off of a red/black one but hasn't done anything to the black one yet.
Looking at the bottom of the grip and butt caps of those racquets it is easy to tell they were thrown around the court. If a member brought that back to the shop in that condition they would be required to purchase the racquet.
 
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every7

Hall of Fame
A few earned battle scars give it some (more) character.
Great old frames with beautiful, tough paintwork and some scratches from use are wonderful. BUT these Wilson racks are another story - the paint was lifting because it was defective and it was just lifting off or wearing away easily. Two different things.
 
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