Urgent issue: posts don't show up when submitted

[Sentinel]

@diredesire could you please see what is wrong. When we submit a post, it does not show up on the page. But that post has been inserted into the database. Thus, a lot of people are making double or triple posts. Is there some other process on the server that has died ? I cannot imagine a change to the code made just recently.

This may also be true of thread creation since one thread was created two times today.

Thanks.

@TW Staff

 

[esgee48]

Could just be slow. I would hit refresh after a post just to make sure. That way, duplicates aren't created.

edit - server is slow due to number of users. Recommend patience and I think the mods are going to have to clean threads for duplicate posts and perhaps remove duplicate threads.
@mikeler

 

[BreakPoint]

Yes, there's definitely something wrong with the forum. It started sometime last night when after clicking on "Post Reply" after writing a post, nothing happens. This is the cause for all the duplicate posts recently as people keep clicking on "Post Reply" trying to get it to work.

 

[esgee48]

Too many users, both members and guests. PATIENCE!

 

[SoBad]

The Murray-Raonic blockbuster has brought humans and technology to their knees.

 

[BreakPoint]

Too many users, both members and guests. PATIENCE!

But how come this hasn't happened before during peak times?

 

[esgee48]

Number of members and guest have exceeded 1000 only a few times IIRC. That's when this issue appears. Too much interest in Wimbledon now? Just wait for US Open.

 

[BreakPoint]

Number of members and guest have exceeded 1000 only a few times IIRC. That's when this issue appears. Too much interest in Wimbledon now? Just wait for US Open.

I don't think that's the cause because I was posting late last night at around 1am PST (4am EST) when very few people were on the board and I experienced the same problem.

 

[mikeler]

Probably needs a server side reboot when TW Staff gets in tomorrow.

 

[Sentinel]

It does not have anything to do with a high number of users as this has been happening even long before the final, at non-peak hours. Other functions like refresh and alerts and likes are working just fine.

Probably needs a server side reboot when TW Staff gets in tomorrow.

The server does reboot everyday at 2:46pm IST. Or at least the main process restarts at that time. But yes, a server reboot would help. Probably one process has died out.

 

[esgee48]

Has the server been rebooted yet? 0754 PDT July 11, answer appears to be not yet.

 

[Sentinel]

Has the server been rebooted yet? 0754 PDT July 11, answer appears to be not yet.

Nope. No action taken yet. Maybe no one is aware as yet.

@mikeler could you contact the Admin/Staff and let them know of this situation ?

 

[TW Staff]

We are looking into the issue. Thank you for your patience.

Brittany, TW

 

[esgee48]

1:18 PDT, issue appears to be fixed. Post inserted and page refreshed.

 

[Sentinel]

We are looking into the issue. Thank you for your patience.

Brittany, TW

Thanks a lot.

Could you tell us what happened? I'd like to know from a technical perspective.

 

[skydog]

Looks like the problem has returned. Same issues as the other day @TW Staff

 

[TW Staff]

It should be fixed again. Thanks for your patience.

Brittany, TW

 

[Say Chi Sin Lo]

TT, your s*** is broken again.

 

[Say Chi Sin Lo]

TT, your s*** is broken again.

 

[Say Chi Sin Lo]

TT, your s*** is broken again.

 

[esgee48]

Your update process is acting up again, similar to what happened earlier this week.

 

[Babolast]

Its back.

 

[TW Staff]

Should now be fixed.

Thank you,
Tiffani, TW

 

[Say Chi Sin Lo]

 

[BreakPoint]

It just started happening again.