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  • gino
    gino
    I made two new posts that haven't been approved yet. Not sure why
    TW Staff
    TW Staff
    gino, are you referring to posts or threads? I just approved a post you made from last night in the apparel thread and a post you made a couple minutes ago regarding price update. If those aren't what you are referring to, please resubmit. Thanks, Brittany, TW
    gino
    gino
    @TW Staff I made another few posts in the for sale section. If you get a chance, can you or a moderator approve them? Thanks!
    TW Staff
    TW Staff
    reebaln, We measure our specs taking an average of 3-5 strung racquets. The specs on the Head website are unstrung target specs. Thanks, Brittany, TW
    R
    reebaln
    thank you
    I need help putting one of my rackets up on the for sale or trade thread. I have a couple that i think people would really like. Im just stuck on setting up the payment and what boxes to get for the rackets.
    Could you please see what is wrong. When we submit a post, it does not show up on the page. But that post has been inserted into the database. Thus, a lot of people are making double or triple posts.
    • Like
    Reactions: haqq777 and Cerps
    TW Staff
    TW Staff
    Sentinel, our IT department is working on it! We are hoping it should be fixed shortly. Thank you for your patience! Brittany, TW
    B
    Brett
    Brittany, do you mind checking my comment down below? Still haven't received a response. Thanks.
    Hi there, my thread was closed on TW Comments regarding help on shoes. I wasn't done seeking help so I would like it reopened. Thank you!
    B
    Brett
    Noticed I still haven't gotten a response, just checking. Thank you!
    B
    Brett
    Still waiting please.
    Hi, I was wondering how I stop email notifications for thread replies. Thanks
    TW Staff
    TW Staff
    If you hover over your name on the blue tab on the top right hand side of the homepage, click on the alerts option. Choose Watch Threads on the left hand column. Click the box on thread you want and use the manage watched threads tool on the top right hand side to update to "disable email notifications." Thanks, Brittany, TW
    hi, i am not happy with my thread removal (sampras could be climbing back to the...)....it had the potential to be an interesting thread......just because one or two fought, there is no point in deleting the whole thread......moderators should keep the trouble makers away, not delete threads and hurt the feelings of thread starter.....please resurrect the thread.....thanks.....
    TW Staff
    TW Staff
    Unfortunately, your thread was deleted as we do not allow GOAT discussion threads as they lead to fighting. Thanks, TW Staff
    Hi, I was browsing the shop site for shoes and I was wondering if the Diadora Speed Pro Evo II is a size smaller or larger than the NB996 v2 D. I'm a size 11 and need to purchase a new pair of shoes while waiting for the NDurance Warranty to be processed( still haven't shipped it though lol).
    TW Staff
    TW Staff
    We find them to run short, so we recommend ordering an 11.5 in the Speed Pro EVO IIs.
    Hi. I purchased a pair of NB 996 v2 tennis shoes last December and the outsole is worn past to the midsole. I also lost the return label and the form that I have to fill-up. Can I still claim the warranty if I have a copy of the receipt?
    TW Staff
    TW Staff
    A
    ace996
    Thank you, I will send the shoes right away. How long will it take to process the warranty claim?
    TW Staff
    TW Staff
    Once the shoes arrive at our warehouse, it takes 1-2 weeks to process.
    Hi TW Staff,

    How can I participate in your playtest?

    Thanks,

    Guillermo
    TW Staff
    TW Staff
    Playtests will appear at the top of each forum with info on how to apply. You will have to keep an eye out as they pop up randomly throughout the month and normally fill up with playtesters anywhere from a couple hours to a couple days. Thanks, Brittany, TW
    Guillermo "El Horla"
    Guillermo "El Horla"
    I see. Thanks!
    Hi, please can you delete/remove my thread in the odds and ends section about the Longines ad. It was never my intention to raise such an inflammatory subject. Thanks
    TW Staff
    TW Staff
    Thread has been deleted. Thanks, Brittany, TW
    robbo1970
    robbo1970
    Thanks Brittany, much appreciated. R
    Hello!
    Has my thread been removed?
    I didn't think to do anything against the rules...
    TW Staff
    TW Staff
    Mickael122, We do not allow links to E-Bay auctions. Thanks, Brittany, TW
    Hola,
    Quisiera consultar que cuerda recomiendan para una raqueta Head Instict MP de 300 gramos.

    Desde ya muchas gracias!!
    Saludos,
    TW Staff
    TW Staff
    What are you looking for out of your strings? Control, power, comfort? What are you currently using? I can help make some suggestions. Thanks, Brittany, TW
    also the one from TW was lighter and more HH of specs.the one from the other site is on specs and has a smaller silver sticker on the side that looks original.
    hi i am from greece.i want to ask,i have one wilson ultra 100 fro TW EUROPE that has a yellow dot at 12 o'clock on the frame.a friend has one from another site that has a red dot at 12 o'clock on the frame.is one of them fake?
    TW Staff
    TW Staff
    TW Europe is an authorized Wilson dealer so the racquet you have is authentic.
    can you please explain why you deleted my post and let everyone else post in the playtest thread? why am i being discriminated against?
    TW Staff
    TW Staff
    We deleted several posts not just yours that said "email sent" or "pick me" as we do not allow that in playtest threads.
    I am travelling overseas and was wondering if tennis racquets are allowed as carry on ?
    T
    TahoeTennis
    Yes they are. I have carried my racquets on many times, just store them in your backpack/racquet bag.
    R
    reebaln
    thank you :)
    Hi Tw, I really wanted a pure aero with play sensor but I like the tour version more which doesnt have the sensor. May be I can customize a standard aero play to tour weight & balance?
    1) Is the only difference between the tour and standard version weight in the handle? Nothing else in the hoop?
    2) Can the TW racket customization service do this?
    Thanks a lot
    TW Staff
    TW Staff
    Sujeet, contact our customer service department at info@tennis-warehouse.com and they can help set up a order and put you in touch with our customization expert. Thanks, Brittany, TW
    does squash eye guard work for tennis?
    if yes, would you recommend one ?
    TW Staff
    TW Staff
    I don't see why it wouldn't work, but unfortunately, I don't know much about squash and couldn't offer any recommendations on models.
    Do you know what happened to the tennis instructional site TennisOne.com?? It just desappeared? Without saying anything about to the memberships? I thought they were a serious site...
    TW Staff
    TW Staff
    We only know that the site shut down about a week ago.
    Hi,

    I'm very tempted by the yonex Dr100 and Dr98 however, I have always been using heavier sticks that are around 320-340 and I'm a bit concerned about the durability of such light sticks especially the 300g Dr100.

    In your experiences do such light sticks hold up as well as heavier racquets? I don't abuse my racquets but I do string them often, like once every 3 weeks.
    TW Staff
    TW Staff
    Yes, we haven't noticed the lighter racquets breaking more often than heavier racquets.
    mawashi
    mawashi
    Thank you :)
    Hey, I've made the my new account. Please delete Anaconda. (didn't know if you got the message from my page)

    Kind regards,
    Anaconda.
    Hi, how can I be part of the play test list?
    Thanks,

    Guillermo
    TW Staff
    TW Staff
    The reviews that are posted on the Tennis Warehouse site are done by staff members. However, please check the racquet, strings and shoes forums regularly for opportunities to play test products. We will post instructions on how to apply for each playtest opportunity.
    Hi, how can I remove my ad about WTB tennis bag and selling my racket from sales section?
    TW Staff
    TW Staff
    sergiiko,

    You can report the posts and let us know you want them deleted. We can do it for you. Thanks, Brittany, TW
    Hi,
    any recommendations where to tie off the cross knot when I string two piece? (Tecnifibre tfight 315 ATP lmt. 16/19)
    br
    Niki
    TW Staff
    TW Staff
    Petefan, Cross ties are at 7H and 4T. Main tie offs at 6T. Thanks, Brittany, TW
    Would it be possible to know if I have been removed from the play test candidate list?
    I have not been selected in the last 3-4 I have applied for after being accepted for the first 3. I always felt I gave very thorough and quality reviews posted withing the time slot provided.
    If I did something wrong I'd love the chance to correct it.
    TW Staff
    TW Staff
    Unfortunately, you were not selected for this current shoe playtest. But you are still in good standings for future playtests and was just selected for the string playtest. Our playtests are getting more popular as had 75+ users sign up to playtest 10 shoes. We try to give members a chance who were not selected to be on one of the last major playtests (Pure Aero/Tour, POP and adidas shoe). Thanks, Brittany, TW
    I sent you the email once again via Contact Form option you have at the bottom of the page. The subject is: "Collaboration Offer - waiting for reply"
    TW Staff
    TW Staff
    Your message was received and sent on to the proper contact.
    It is not possible to see any email from my personal address as it was sent from business email, however may I have email address of the administrator?
    I want to make sure my email is received.

    Thank you
    TW Staff
    TW Staff
    I don't know what your personal email address is, so I would look under a message from your username. We receive a lot of emails a day. Please try contacting us through the Conversations or can you tell me the subject title of the email?
    Are you the one deleting my postings? If so, why?
    TW Staff
    TW Staff
    We do not allow the posting of products that have not been released. The product you are trying to post images of does not launch until March in the US. TW Staff
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