First, an APB for grommets for my racquet of choice. I've looked high and low, up and down, here and there, for this Holy Grail of an item, and have come up with nothing. Other Gamma grommets are available, just not the T-Seven's (or T-7, as people say here).
I had an email exchange with a vendor claiming to have the largest inventory of discontinued grommets available. His reply to my inquiry? Gamma only makes a set number of grommet replacements for each production run of a racquet. Once they've blown through them, there are no more to be had. He stated that this alone is a good reason not to buy Gamma racquets. And y'know? I'm inclined to agree with him.
I LOVE my T-7's. I stumbled upon them during a Quixotic search for a new stick after my old ones became worn and finally obsolete. They've been wonderful in every way so far. Presently, I'm interested in passing the Master Racquet Technician exam, and to do that you need to install grommets in a racquet. Makes sense. Why not use my own (two of which need grommet sets, by the way)? That makes sense, too. Great, so order them. Oops.....not to be found. Anywhere. Makes no sense!
My guess is that the T-7 was a bigger success than Gamma had expected, and that they blew right through their replacement grommet/head guards. I've emailed them, but have not received a response. My question is this: what reputable racquet manufacturer does not provide this most basic service to its customers? It's not like they can cost all that much to manufacture or store, right? If they can't or won't do this, then they apparently aren't ready to swing with the Big Monkeys.
I love my T-7's, and will use them a while until it's time to find something else. However, I will not buy another Gamma, nor recommend one to my customers and friends, until this company acts like a company that is serious about what it does.
Grommets are a basic need, like oil changes are to a car. You may not change the oil in a Yugo all that often (am I dating myself?), but you will in a Mercedes Benz. These are Mercedes Benz sticks. Where's the service that goes with them?
Dave
PS: GRRRRRR!
I had an email exchange with a vendor claiming to have the largest inventory of discontinued grommets available. His reply to my inquiry? Gamma only makes a set number of grommet replacements for each production run of a racquet. Once they've blown through them, there are no more to be had. He stated that this alone is a good reason not to buy Gamma racquets. And y'know? I'm inclined to agree with him.
I LOVE my T-7's. I stumbled upon them during a Quixotic search for a new stick after my old ones became worn and finally obsolete. They've been wonderful in every way so far. Presently, I'm interested in passing the Master Racquet Technician exam, and to do that you need to install grommets in a racquet. Makes sense. Why not use my own (two of which need grommet sets, by the way)? That makes sense, too. Great, so order them. Oops.....not to be found. Anywhere. Makes no sense!
My guess is that the T-7 was a bigger success than Gamma had expected, and that they blew right through their replacement grommet/head guards. I've emailed them, but have not received a response. My question is this: what reputable racquet manufacturer does not provide this most basic service to its customers? It's not like they can cost all that much to manufacture or store, right? If they can't or won't do this, then they apparently aren't ready to swing with the Big Monkeys.
I love my T-7's, and will use them a while until it's time to find something else. However, I will not buy another Gamma, nor recommend one to my customers and friends, until this company acts like a company that is serious about what it does.
Grommets are a basic need, like oil changes are to a car. You may not change the oil in a Yugo all that often (am I dating myself?), but you will in a Mercedes Benz. These are Mercedes Benz sticks. Where's the service that goes with them?
Dave
PS: GRRRRRR!
