I made a purchase about 18 hours ago and until now, i got no order confirmation, just an email saying something about a charge confirmation for security reasons. Already replied the email with this security check 6 hours ago, and still have no payment confirmation of my order or any sign it has been processed. Since this is my first purchase on TW, i don't know how to proceed now, do i have to do something else?
Already sent an email to costumers service but did not recieved any answer.
Already sent an email to costumers service but did not recieved any answer.