Errol
New User
Hello. This morning I called TW to try to buy two nCode Tour 90s in 4 3/4 grip using a price match from another site that only had the 4 5/8 grip in stock. The CSR denied me the chance to make the purchase, stating that the grip sizes must match for a price match. I hate to challenge the CSR, but a couple times in the past I’ve spoken to TW CSRs who seemed to be mis-informed.
I apologize if the answer is on the site somewhere, but through my searching on the topic, I was only able to find this (old) post where someone asked if TW price matches:
http://tt.tennis-warehouse.com/showthread.php?t=6626
This would seem to indicate only head-size needs to match. This would make more sense to me because I’ve never seen racquet prices vary among grip sizes. So I have two questions. (1) Is there a price match policy on this site somewhere I can refer to for such information in the future? And specifically, (2) Does the exact grip size need to be in stock at the other retailer to get TW to match the price?
Thank you for your time.
I apologize if the answer is on the site somewhere, but through my searching on the topic, I was only able to find this (old) post where someone asked if TW price matches:
http://tt.tennis-warehouse.com/showthread.php?t=6626
Absolutely! There are a few caveats here... If matching shoes, it must be a match on the same size, color, etc. With racquets, it must be same head size. However, we'll meet or beat any authorized retailer in the US. Don/Tennis Warehouse
This would seem to indicate only head-size needs to match. This would make more sense to me because I’ve never seen racquet prices vary among grip sizes. So I have two questions. (1) Is there a price match policy on this site somewhere I can refer to for such information in the future? And specifically, (2) Does the exact grip size need to be in stock at the other retailer to get TW to match the price?
Thank you for your time.