zapvor
G.O.A.T.
My friend, I am not opposed to your principle. In this case, it's a risk that you'll hate it just in the effort to not waste something. You can't just try it and come back later if you don't like it. Regardless, you're entitled to what you asked and paid for, so unlike mayo, you can't just scrape off the word Control and have regular NXT.
hahahha thats true. its not mayo! you guys know your strings much more than me.
Chotobaka
Hall of Fame
After reading this soap opera I think it comes down to whether the OP values and wants to maintain a relationship with his/her stringer. Yes, there was an oversight in using the wrong version of NXT -- and there is a substantive difference in different versions of NXT. But it is not the most egregious mistake that could have been made. Going back and insisting the stringer cut out a brand new string job is fair, just and equitable in absolute terms. However, if an ongoing relationship with that stringer is desired, there are better ways to handle the situation. If you do not give a **** about your relationship with the stringer, I guess the response was fine.
B
Babolatbarry
Guest
It's included with the string, whatever the string costs is whatever it costs to get it strung.
So if the string is 16.95 then I just gotta buy the string and the stringing is free
So if the string is 16.95 then I just gotta buy the string and the stringing is free
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ductrung3993
Hall of Fame
Your lack of precision in answering the question is possibly part of your problem -- a lack of communication with the stringer?? If you paid $16.95 including the cost of stringing, that would be a hell of a deal. TW sells the string only for $16.95. If you don't even know what you pay for NXT, strung, you probably didn't give proper instructions or clarity in your request for NXT to be strung in your racquet. I'm not looking for a fight, but just my two cents.
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Babolatbarry
Guest
Yeah I admit it was pretty much like bring the racquets in, tell her the string, tell her the tension, walk out. Lack of communication I definitely agree
And you called me quite frankly a jerk for being suspicious? You just stated that you get your racquets strung for free, no labor cost whatsoever. And then, you seriously complained that she gave you a near $20 string for free but yet you wanted a different, cheaper string instead? Is this someone you know as in a friend, or someone at a shop/club? If the former, then yes, you screwed your friend over having just done you a huge favor, and if the latter, there is something extremely fishy. Please, correct me where I'm wrong, or I'm about to chalk this up to typical Babolatbarry half-truth garbage.
zapvor
G.O.A.T.
thats not the way one should deal with things........
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Babolatbarry
Guest
No, not a friend. A person who's job is to string racquets. I don't know this person at all. Bottom line, I told you the truth. You can believe it, or not I dont really care! I posted this just wondering what others would do in the situation. I didn't ask to be bashed or b*tched at.
and zapvor - it was $22 If I do remember. There was a couple bucks difference between the NXT 16 but I let them keep the money because they had to redo the string job.
and zapvor - it was $22 If I do remember. There was a couple bucks difference between the NXT 16 but I let them keep the money because they had to redo the string job.
COPEY
Hall of Fame
Not quite, unless she's stringing for free. If I had to guess, I'd say the price for installing NXT in a racquet is anywhere from $32 - $37.
At the local shops here to get a racquet done with Prince Syn Gut W/D the charge is $25. If you ask what the labor charge is, they tell you it's included with the price of the string. Course, if you price a set of PSG/D, you find that it's $4.75, so it's obvious the labor is $20. Nothing wrong with that, of course, but to say that the labor is included in the price of the string isn't quite accurate...that is, if she's actually stringing for free.
zapvor
G.O.A.T.
22 is cheap!!!!!!! where is this i am going to this shop haha
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Babolatbarry
Guest
It was in a place in Florida, in the Venice area I think
Larrysümmers
Hall of Fame
i hear ya. control feels a little plasticy-ish. and i had better feel with the reg nxt. seems like everyone acted appropriately. they fixed their mistake and you're happy.
COPEY
Hall of Fame
He's talking in terms of a business relationship.
If it was $22, then that means the place where you take your racquets charge about $5 for labor. At that price if they do good work, you'll want to stay on their good side. Hard to believe it was that cheap, but hey, great deal if it was.
Given his history of only lying about what he posts while claiming it's the truth, can I be excused for not believing that this is entirely true? I purposely undercut my string prices so that I get more clientele and make very littler per customer, but make it up in volume. In other words: the incentive to have me string is because if you come to me, you even get the string for less than what you can buy it for. I cannot recall the name of the economic principle at the moment, but after hearing about it in class years ago, I decided to implement it and it's allowed me to pay off 2 stringing machines now. That means that for a hybrid of Black Widow and Thunderblast, I charge 21 bucks. A full bed of PSGD is 14. These are labor included prices. My principle rounds literally to the lowest dollar per set, and up to the highest dollar per half self (say a string is 9.95, I'll charge 9/set, 5/half set). I lose money on the string, but make just enough on the labor that it works out in volume as I said. I can do this because I have no overhead since I'm private, and my audio designs are my primary income with stringing being secondary fun. Unless they are giving you free labor as in it's a friend, it is impossible to make any money at a shop stringing a $17 string for $22 total. You would never be able to break even. Ever.
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Babolatbarry
Guest
Well then I don't know. I'm not lying though, maybe they charge more for other things and less for strings
Again, how do you not remember where you most recently got your racquet strung? I'm done with this thread, unless you have some miracle pro shop, then you're just not telling the entire truth again.
COPEY
Hall of Fame
Hehe I hear ya, PV, but I have no history with this gentleman, so I merely responded to what he wrote, nothing more.
I found it interesting, however, that a shop would string NXT that cheap when I'd charge $27 to do it, and that's dirt cheap. Anyway, if his claim is true, and they do good work, it's a heck of a deal.
Yep, on my inventory, Wilson NXT 16 is $26/frame w/ labor.
fortun8son
Hall of Fame
That doesn't sound right. Certainly not for a shop.
For example Sport Chalet charges $16.99 for PSGD, $31.99 for NXT, and $12 if you bring your own string, which is quite reasonable.
...and you live in NC and got your racquet strung in FL?
Where, exactly, is this shop?
I'm sure there will be plenty flocking to that place at those prices.
For example Sport Chalet charges $16.99 for PSGD, $31.99 for NXT, and $12 if you bring your own string, which is quite reasonable.
...and you live in NC and got your racquet strung in FL?
Where, exactly, is this shop?
I'm sure there will be plenty flocking to that place at those prices.
COPEY
Hall of Fame
That's kind of strange, too. Unless I'm missing something, the labor rate for PSGD is about $12, but $15 for NXT?
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Babolatbarry
Guest
My dad lives down there, I was visiting for the weekend, missed a friday to go see him. The shop is in Tampa* not Venice, I apologize. My sister lives in Tampa and my dad in Venice, relatively close to eachother. It's called Advantage Yours Tennis.
fortun8son
Hall of Fame
Yeah, their markups are a bit odd. Only $26.99 for NXT Control.
I just price shopped there tonite because I ran out of lead tape.
Some of their prices are high, others are pretty good.
I just price shopped there tonite because I ran out of lead tape.
Some of their prices are high, others are pretty good.
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Babolatbarry
Guest
It's because I've posted more.
I shall save them their graces, but I know of a pro shop in my home town which literally charges $5 extra for polyester. It doesn't matter if it's your string or theirs, if you want poly, you pay the "poly charge". Keep in mind this pro shop has been in business far longer than I've been alive even.
I just looked at the website for that pro shop, and they charge $18 for their cheapest syn gut. That, is frankly a fantastic deal for a shop because it means they're likely charging only $12 labor tops. They've also got all MRTs stringing and a Sensor. Going from $18 for syn gut to $22 for NXT.......
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Hi Everyone,
Looks like my store is getting some buzz over here at TW!
Blogs are fun and can be informative, but can also be misleading or confusing when you only get to hear one side of the story. So, in the interest of "fair play" I'd like a chance to "defend" my store in this situation. The gentleman's story has quite a few inconstancies, which need addressing. First and foremost, we would NEVER substitute a string for a customer without express permission! When our players come in for restringing, we attach a detailed repair tag to their racquet and discuss (often at length) their stringing options. We note the string, gauge, tension and any other repairs, along with the player's name and phone (so we can contact them with any unforeseeable issues that may arise). If this person would like to give me his name and the general date he was in the store, I would happily look in my computer records and discuss the particulars of his stringing. (And to be exact, we are not in Tampa, we are in Clearwater, which is not close to Venice-are you sure you were in MY store?)
So, having said all that, if we still somehow managed to string his racquet with the wrong string we would restring it (on the spot) for no charge. Again, the problem with his story, is that we do not carry NXT Control (never have). We do carry Sensation, NXT and Sensation Control (entirely different make-up's). We DO have quite a competitive area in regards to pricing, but we string NXT for $31.99 and basic Sensation and Sensation Control for $26.99 (sorry to disappoint-but I WOULD be out of business if I only charged $21.99 for NXT. We charge $15 labor for ALL strings). We will restring while you wait or same day, though-and yes we have some "girl" stringers, but we're nice, funny and cute, not to mention great stringers, so we're worth it. (this IS a JOKE everyone)
As for the "uptight" comment, all I can say is that we take our stringing very seriously, and our reputation is vital to us. For the past 26 years we have strived to exceed our client's expectations on a daily basis. I can only assume we were confused by the perceived mistake. I'm happy that we restrung his racquet at no charge, as that is our policy whenever a customer is unhappy for any plausible reason.
I tend to look on the positive side of things, so I will use this as a learning experience, and strive for even better communication with my customers in the future. Thanks to TW for allowing us this "forum" to exchange information. To all you players out there.....remember to support your stringers and local tennis stores......we are here to help you play your best tennis! And if you are ever in Clearwater Florida, come on by and say "hi"!
Looks like my store is getting some buzz over here at TW!
Blogs are fun and can be informative, but can also be misleading or confusing when you only get to hear one side of the story. So, in the interest of "fair play" I'd like a chance to "defend" my store in this situation. The gentleman's story has quite a few inconstancies, which need addressing. First and foremost, we would NEVER substitute a string for a customer without express permission! When our players come in for restringing, we attach a detailed repair tag to their racquet and discuss (often at length) their stringing options. We note the string, gauge, tension and any other repairs, along with the player's name and phone (so we can contact them with any unforeseeable issues that may arise). If this person would like to give me his name and the general date he was in the store, I would happily look in my computer records and discuss the particulars of his stringing. (And to be exact, we are not in Tampa, we are in Clearwater, which is not close to Venice-are you sure you were in MY store?)
So, having said all that, if we still somehow managed to string his racquet with the wrong string we would restring it (on the spot) for no charge. Again, the problem with his story, is that we do not carry NXT Control (never have). We do carry Sensation, NXT and Sensation Control (entirely different make-up's). We DO have quite a competitive area in regards to pricing, but we string NXT for $31.99 and basic Sensation and Sensation Control for $26.99 (sorry to disappoint-but I WOULD be out of business if I only charged $21.99 for NXT. We charge $15 labor for ALL strings). We will restring while you wait or same day, though-and yes we have some "girl" stringers, but we're nice, funny and cute, not to mention great stringers, so we're worth it. (this IS a JOKE everyone)
As for the "uptight" comment, all I can say is that we take our stringing very seriously, and our reputation is vital to us. For the past 26 years we have strived to exceed our client's expectations on a daily basis. I can only assume we were confused by the perceived mistake. I'm happy that we restrung his racquet at no charge, as that is our policy whenever a customer is unhappy for any plausible reason.
I tend to look on the positive side of things, so I will use this as a learning experience, and strive for even better communication with my customers in the future. Thanks to TW for allowing us this "forum" to exchange information. To all you players out there.....remember to support your stringers and local tennis stores......we are here to help you play your best tennis! And if you are ever in Clearwater Florida, come on by and say "hi"!
And there, my friends, we have it. May I now forever be excused for not believing a SINGLE WORD that kid says in the future?
You know that you've really done it when you try to smear a shop on the internet by name, and the shop owner creates an account JUST to set the record straight. That is extreme professionalism and shows that someone takes quite a bit of pride in their reputation. Lucikly for the ladies at Advantage Yours, not really anyone believes a word that you say. Nonetheless, I applaud them for coming on here, finding this thread (somehow, unless someone told them about it), and then telling what the truth is. The simple fact that they do not even stock the string you claim to have gotten is enough in itself.
db10s
Hall of Fame
Not sure.... We shall investigate.
fortun8son
Hall of Fame
Well, well. Busted, indeed.
I hardly expected that.
Nice post gutgirl.
I hardly expected that.
Nice post gutgirl.
There's obviously lots of floridians on here, maybe someone gets their sticks strung there? There is no way she would randomly decide to check the tennis warehouse message board, go to the string section and just happen to find this thread haha
You never learn......
That Babolatbarry kid is bit of a known compulsive liar on these boards in terms of making up attention seeking stories. Good post and good of you to take the time to respond. Exactly what you'd expect from a sensible, pleasant, reputable stringer/shop owner.
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zapvor
G.O.A.T.
exactly. thats kinda what struck me. someone told somoene told someone....
fortun8son
Hall of Fame
Maybe some nachos.
Let's see if the OP tries to wriggle out of this one.
"Oh, it wasn't that store. I forget the name, now"
" It was Sensation Control, not NXT Control"
"The check is in the mail"
So much for those of us who thought it was a legit question.
pvaudio called it way back in post#4
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