My current facility is pretty good about it, but the facility I used to be at was not so good about it...in fact, the water in jugs court side was so bad (rarely changed) that no members drank it! (Visitors would, much to their dismay)
The thing is I think the profit margin is very tight for most clubs, so staffing (other than the front desk and the teaching pros) is pretty minimal. Current club, hats off to the facility guy, he wears many hats. I see him cleaning the fuzz off the courts, maintaining the exterior, maintaining the interior, occasionally manning the phone/front desk when needed...really nice older guy who is a good worker.
That said...do you know who the facility/maintenance guy is at your club? Do you know his name? Do you greet him like you would a teaching pro or a front desk person, or do you just kinda nod at him occasionally and walk by?
I dunno, I treat all the staff in a friendly personable manner. When I check in I call them by name and mention mine when they are checking the computer: ie: "Hi Sherry, how are you today? Yep, I've got a court at 7pm... Joe Blow (me) playing singles with Bob Brown..." (I'm still a newer member - less than 2 years), and I think most importantly I am patient with them when they are swamped...
I've never worked a desk, don't want to either, but it doesn't take long to see how demanding and rude and abusive some people are. It's not worth it people. It's just tennis. Yeah, I know your life is uber important (or your child's needs as is often the case) and you have a thousand important things to do, but a little patience and courtesy doesn't cost you anything. Your needs and demands might even be met quicker if you aren't being a jerk about things.