BreakPoint
Bionic Poster
Hi,
Could someone please explain New Balance's shoe guarantee? What does, "Guaranteed to outlast any other outsole you've worn before" really mean? Is there NO time limit, then?
When they do wear out, do you have to prove to them that you've had other shoes that have lasted longer?
For instance, say I bought a pair of the NB 820's and they wore out in 11 months. Do I have to prove to them that I've had shoes before that lasted 12 months? How does it work and what information would I need to supply to them?
Thanks
Could someone please explain New Balance's shoe guarantee? What does, "Guaranteed to outlast any other outsole you've worn before" really mean? Is there NO time limit, then?
When they do wear out, do you have to prove to them that you've had other shoes that have lasted longer?
For instance, say I bought a pair of the NB 820's and they wore out in 11 months. Do I have to prove to them that I've had shoes before that lasted 12 months? How does it work and what information would I need to supply to them?
Thanks