louis netman
Hall of Fame
I've been a long-time customer of TW, but a friend recently introduced me to **************, telling me of their competitive prices and most importantly the absence of sales tax in my transactions and free shipping (as my orders are typically over $75.00).
I'm a long-time player/stringer and recently broke a set of Pacific Classic Gut 16 in the stringer. Since I have purchased this string from both TW and ************** within the last six months (I use a lot of it), I did not know where it originated.
I phoned ************** first and informed them of my predicament which they immediately rejected. I was subsequently told to contact the manufacturer. I then e-mailed Tennis Warehouse and within 24 hours received a reply stating that TW would replace the defective string. Within another 24 hours I received a package of Pacific Classic 16 at my front door! Thank you TW!!! Tennis Warehouse is still the best!!!
I'm a long-time player/stringer and recently broke a set of Pacific Classic Gut 16 in the stringer. Since I have purchased this string from both TW and ************** within the last six months (I use a lot of it), I did not know where it originated.
I phoned ************** first and informed them of my predicament which they immediately rejected. I was subsequently told to contact the manufacturer. I then e-mailed Tennis Warehouse and within 24 hours received a reply stating that TW would replace the defective string. Within another 24 hours I received a package of Pacific Classic 16 at my front door! Thank you TW!!! Tennis Warehouse is still the best!!!